Troubleshooting

PROBLEM

SOLUTION

 

 

The Refrigerator does not

Check that the power plug is properly connected.

work at all or it does not

Is the temperature control on the display panel set to the correct

chill sufficiently.

temperature? Try setting it to a lower temperature.

 

Is the Refrigerator in direct sunlight or located near a heat source?

 

Is the back of the Refrigerator too close to the wall and therefore keeping

 

air from circulating?

 

 

The food in the

Is the temperature control on the display set to the correct temperature?

Refrigerator is frozen.

Try setting it to a warmer temperature.

 

Is the temperature in the room too low?

 

Did you store the food with high water content in the coldest part of the

 

Refrigerator? Try moving those items into the body of the Refrigerator

 

instead of keeping them in the Cool Select Pantry™.

 

 

You hear unusual noise or

Check that the Refrigerator is level and stable.

sounds.

Is the back of the Refrigerator too close to the wall and therefore keeping

 

air from circulating?

 

Was anything dropped behind or under the Refrigerator?

 

A “ticking” sound is heard from inside the Refrigerator. It is normal and

 

occurs because various accessories are contracting or expanding

 

according to the temperature of the Refrigerator interior.

The front corners and

Some heat is normal as anti-condensators are installed in the vertical

vertical hinged section

of the appliance are hot

hinged section of the Refrigerator to prevent condensation.

and condensation is

Is the Refrigerator door ajar? Condensation can occur when you leave

occurring.

the door open for a long time.

 

 

Ice is not dispensing.

Did you wait for 12 hours after installation of the water supply line before

 

making ice?

 

Is the water line connected and the shut-off valve opened?

 

Did you manually stop the ice making function?

 

Is the Freezer temperature too warm? Try setting the Freezer temperature

 

lower.

You can hear water

This is normal. The bubbling comes from the refregerant circulating

bubbling in the

Refrigerator.

throughout the tubing within the refrigerator.

 

 

There is a bad smell in the

Check for spoiled food.

Refrigerator.

Foods with strong odors(for example, fish) should be tightly covered.

 

Clean out your Freezer periodically and throw away any spoiled or

 

suspicious food.

Frost forms on the walls

Is the air vent blocked? Remove any obstructions so air can circulate

of the Freezer.

freely.

 

Allow sufficient space between the foods stored for efficient air

 

circulation.

 

Is the Freezer drawer closed properly?

Water dispenser is not

Is the water line connected and the shut-off valve opened?

functioning.

Has the water supply line tubing been crushed or kinked? Make sure the

 

 

tubing is free and clear of any obstruction.

 

Is the water tank frozen because the Refrigerator temperature is too low?

 

Try selecting a warmer setting on the main display panel.

 

 

36_ Troubleshooting

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Samsung RF26NBUS2/SML, RF26NBBP1/SML, RF26NESH1/SML, RF26NBBP2/SML, RF26NEUS1/SML, RF26NEWP1/SML, RF26NBSH2/SML Troubleshooting