Samsung RFG297AARS/XAA user manual Troubleshooting

Troubleshooting

PROBLEM	SOLUTION
The Refrigerator does not work at	•	Check that the power plug is properly connected.
all or it does not chill sufficiently.	•	Is the temperature control on the display panel set to the correct temperature?
		Try setting it to a lower temperature.
	• Is the Refrigerator in direct sunlight or located near a heat source?
	• Is the back of the Refrigerator too close to the wall and therefore keeping air from
		circulating?
The food in the	• Is the temperature control on the display set to the correct temperature?
Refrigerator is frozen.		Try setting it to a warmer temperature.
	• Is the temperature in the room too low?
	• Did you store the food with high water content in the coldest part of the Refrigerator?
		Try moving those items into the body of the Refrigerator instead of keeping them in
		the Cool Select Pantry™.
You hear unusual noise or	• Check that the Refrigerator is level and stable.
sounds.	• Is the back of the Refrigerator too close to the wall and therefore keeping air from
		circulating?
	• Was anything dropped behind or under the Refrigerator?
	• A “ticking” sound is heard from inside the Refrigerator. It is normal and occurs
		because various accessories are contracting or expanding according to the
		temperature of the Refrigerator interior.
The front corners and vertical	• Some heat is normal as anti-condensators are installed in the vertical hinged section
hinged section of the appliance		of the Refrigerator to prevent condensation.
are hot and condensation is	• Is the Refrigerator door ajar? Condensation can occur when you leave the door open
occurring.		for a long time.
Ice Maker is not producing ice.	• Did you wait for 12 hours after installation of the water supply line before making ice?
	• Is the water line connected and the shut-off valve opened?
	• Did you manually stop the ice making function?
	• Is the Freezer temperature too warm? Try setting the Freezer temperature lower.
You can hear water bubbling in	• This is normal. The bubbling comes from the Refrigerator coolant liquid circulating
the Refrigerator.		through the Refrigerator.
There is a bad smell in the	• Check for spoiled food.
Refrigerator.	• Foods with strong odors(for example, fish) should be tightly covered.
	• Clean out your Freezer periodically and throw away any spoiled or suspicious food.
Frost forms on the walls of the	• Is the air vent blocked? Remove any obstructions so air can circulate freely.
Freezer.	• Allow sufficient space between the foods stored for efficient air circulation.
	• Is the Freezer drawer closed properly?
Water dispenser is not	• Is the water line connected and the shut-off valve opened?
functioning.	• Has the water supply line tubing been crushed or kinked?
		Make sure the tubing is free and clear of any obstruction.
	• Is the water tank frozen because the Refrigerator temperature is too low?
		Try selecting a warmer setting on the main display panel.

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Troubleshooting _39