troubleshooting

PROBLEM

SOLUTION

 

 

 

The Refrigerator does not

Check that the power plug is properly connected.

work at all or it does not

Is the temperature control on the display panel set to the correct temperature?

chill sufficiently.

 

Try setting it to a lower temperature.

 

Is the refrigerator in direct sunlight or located near a heat source?

 

Is the back of the refrigerator so close to the wall that air cannot keep circulating?

 

 

(Refer to page 10 for the best location.)

 

 

 

The food in the

Is the temperature control on the display set to the correct temperature?

Refrigerator is frozen.

 

Try setting it to a warmer temperature.

 

Is the temperature in the room too low?

 

Did you store the food too close to the air vent at the back of the refrigerator? Move

 

 

the food away from the air vent.

 

 

 

You hear unusual noise or

Check that the refrigerator is level and stable.

sounds.

Is the back of the refrigerator too close to the wall and therefore keeping air from

 

 

circulating?

 

Was anything dropped behind or under the refrigerator?

 

A “ticking” sound is heard from inside the refrigerator. It is normal and occurs

 

 

because various accessories are contracting or expanding according to the

 

 

temperature of the refrigerator interior.

 

When the automatic ice maker is on, ice is made in the ice container. After the ice is

 

 

made, the container inverts and the ice falls into the storage compartment and

 

 

water flows through the water valve. These operations cause noise at regular

 

 

intervals, but that noise is normal.

 

 

 

The front corners and

Some heat is normal as anti-condensators are installed in the horizontal hinged

horizontal hinged section of

 

section of the refrigerator to prevent condensation.

the appliance are hot and

Is the refrigerator door ajar? Condensation can occur when you leave the door

condensation is occurring.

 

open for a long time.

 

 

 

Ice Maker is not

Did you wait for 12 hours after installation of the water supply line before making

producing ice. (Option)

 

ice?

 

Is the water line connected and the shut-off valve opened?

 

Did you manually stop the ice making function?

 

Is the freezer temperature too warm? Try setting the freezer temperature lower.

 

 

 

You hear water bubbling

This is normal. The bubbling comes from the refrigerator coolant liquid circulating

in the Refrigerator.

 

through the refrigerator.

 

 

 

There is a bad smell in

Check for spoiled food.

the Refrigerator.

Foods with strong odors (for example, fish) should be tightly covered.

 

Clean out your freezer periodically and throw away any spoiled or suspicious food.

 

 

 

Frost forms on the walls

Is the air vent blocked? Remove any obstructions so air can circulate freely.

of the Freezer.

Allow sufficient space between the foods stored for efficient air circulation.

 

Is the freezer drawer closed properly?

 

 

 

03 TROUBLESHOOTING

troubleshooting _29

Page 29
Image 29
Samsung RL67VCPN1/XFA, RL62SBPN1/GHA manual Troubleshooting, Problem Solution