8Troubleshooting Guide

Screen issue

 

 

"Not Optimum Mode" is displayed.

This message appears if the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 84).

 

 

The images on the screen look distorted.

Check the cable connection to the product (Refer

 

to "2.2 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse(page 46) and Fine(page 47).

 

 

 

Remove any accessories (video extension cable,

 

etc) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level. (Refer to "9.1 General")

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product, and if

screen.

required, change the settings, referring to

 

 

Standard Signal Mode Table (page 84) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness(page 43) and Contrast(page

 

44).

 

 

Screen color is inconsistent.

Change the COLOR settings.

 

(Refer to " Configuring Tint" ON PAGE 49)

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

(Refer to " Configuring Tint" ON PAGE 49)

 

 

 

White does not really look white.

Change the COLOR settings.

 

(Refer to " Configuring Tint" ON PAGE 49)

 

 

There is no image on the screen and the power

The product is in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to the previous screen.

 

 

 

 

Sound issue

 

 

There is no sound.

Check the connection of the audio cable or adjust

 

the volume.

 

 

 

Check the volume.

 

 

8 Troubleshooting Guide 77

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Image 77
Samsung S27A650D, S22A650D, S24A850DW, S24A650D user manual Sound issue

S22A650D, S24A850DW, S27A650D, S24A650D specifications

The Samsung S24A650D, S22A650D, S22C650D, S27A650D, and S24A850DW monitors are part of Samsung's esteemed series of business and professional displays that emphasize productivity, versatility, and innovative technology. Each model is uniquely designed to cater to the needs of different users, whether for office environments, creative tasks, or general home use.

The Samsung S24A650D features a 24-inch display with a resolution of 1920 x 1080 pixels, boasting a crisp and clear picture quality. This monitor implements Samsung’s PLS technology, which enhances color accuracy and viewing angles, making it ideal for collaborative workspaces. With a high refresh rate of 75Hz and a response time of 5ms, the monitor delivers smooth visuals, reducing blurring during fast-paced action.

The S22A650D offers a slightly smaller 22-inch screen while sharing many of the same technologies and features as the S24A650D. It also incorporates PLS technology, making it well-suited for prolonged use due to its reduced eye strain capabilities. Moreover, this model comes equipped with a range of connectivity options including HDMI, DisplayPort, and VGA, allowing easy connection to a variety of devices.

The S22C650D is a versatile monitor with a 22-inch display that provides vivid colors and sharp details. Designed for gamers and creatives alike, its low input lag and fast response time of 5ms ensure that users enjoy an optimized experience for both gaming and design work. Additionally, it includes Samsung’s MagicRepeat technology, which allows seamless multitasking by connecting several devices.

The S27A650D stands out with its larger 27-inch display that offers an immersive viewing experience. It supports a resolution of 2560 x 1440 pixels, providing superior image clarity for professional use, such as graphic design, video editing, and detailed spreadsheets. The S27A650D is also equipped with ergonomic features, including height adjustment and pivot capabilities, allowing users to customize their workspace for comfort and productivity.

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In conclusion, the Samsung S24A650D, S22A650D, S22C650D, S27A650D, and S24A850DW monitors collectively offer a range of features and technologies that cater to diverse professional requirements. These displays deliver unmatched performance, ergonomic designs, and excellent connectivity options, making them suitable choices for any workspace.