Manuals / Samsung / Computer Equipment / Computer Monitor

Samsung S20A300B, S24A300BL, S23A300B, S22A300B, S20A300N Troubleshooting, Monitor Self-Diagnosis

Models: S24A300BL S19A300B S22A300B S23A300B S20A300N S19A300N S20A300B S24A300B

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5 Troubleshooting

5-1 Monitor Self-Diagnosis

• You can check if the product is working properly using the Self-Diagnosis function.

•If a blank screen is displayed and the Power LED blinks even if the product and the PC are properly connected, perform the self-diagnosis function according to the procedures below.

1.Turn the product and the PC off.

2.Separate the signal cable from the product .

3.Turn the product on.

4.If the product is working properly, the <Check Signal Cable> message appears.

In this case, if a blank screen is displayed again, make sure that there is no problem with the PC and the connection. The product is working properly.

5-1	Troubleshooting

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Samsung S20A300B, S24A300BL, S23A300B, S22A300B, S20A300N, S19A300B, S19A300N user manual Troubleshooting, Monitor Self-Diagnosis

Contents

Monitor User Manualwithout prior notice to improve the performance MAJOR SAFETY PRECAUTIONS Table Of ContentsINSTALLING THE PRODUCT USING THE PRODUCTPower Saving Function Specifications Power Saving Function Specifications Power Saving Function SpecificationsSpecifications Power Saving Function Contact SAMSUNG WORLDWIDE Correct Disposal of This ProductUsing this Manual 1 Major Safety Precautions1-1 Before You Start Icons used in this manualExternal Surface and Screen Maintenance 1-2 Custody and MaintenanceSecuring the Installation Space The appearance and the color may differ depending on the model1-3 Cleaning the Monitor Cleaning the MonitorPrecautions for Storage Icons used for safety precautions 1-4 Safety PrecautionsPower Related Meaning of SignsInstallation Related Usage Related Avoid lifting up or move the product by holding only the power cord or signal cable Maintaining the Correct Posture when Using this Product 2-1 Package Contents 2 Installing the ProductContents Monitor2-2 Installing the Stand Disassembly is in the reverse order of the assembly Installing the ProductAvoid lifting the product holding only the stand The connecting part may differ depending on the product model 2-3 Connecting with a PCInstalling the Product The input voltage is switched automatically2-4 Kensington Lock You must purchase the Kensington Lock separatelyTo lock the product, follow these steps 3-1 Setting the Optimal Resolution 3 Using the productTo set the resolution to the optimal resolution In the Settings tab, set the resolution to the optimal resolutionDISPLAY MODE 3-2 Standard Signal Mode TableHORIZONTAL VERTICALDISPLAY MODE 3-3 Standard Signal Mode TableHORIZONTAL VERTICALDISPLAY MODE 3-4 Standard Signal Mode TableHORIZONTAL VERTICALDISPLAY MODE 3-5 Standard Signal Mode TableHORIZONTAL VERTICAL3-6 Standard Signal Mode Table HORIZONTAL DISPLAY MODEVERTICAL PIXEL CLOCK MHZ3-7 Standard Signal Mode Table HORIZONTAL DISPLAY MODEVERTICAL PIXEL CLOCK MHZ3-8 Standard Signal Mode Table HORIZONTAL DISPLAY MODEVERTICAL PIXEL CLOCK MHZ3-9 Standard Signal Mode Table HORIZONTAL DISPLAY MODEVERTICAL PIXEL CLOCK MHZ3-10 Installing the Device Driver Product Operating Buttons 3-11 Product Operating Buttonsand contrast and can set up the adjustment function assigned to the To go to the menu, press the button on the front of the monitor againDESCRIPTION ICONThis function is only available in Analog mode The buttons on the right of the product are touch-type buttonsPICTURE 3-12 Using the Screen Adjustment Menu OSD On Screen DisplayTop Menus Sub MenusMenu This menu is unavailable when Angle or Eco Saving is setDescription This menu is unavailable whenMenu Set to Off when viewing directly in front of the screenDescription This menu is unavailable whenCool 2 - Sets the color temperature of the screen to very cool COLORCool 1- Sets the color temperature of the screen to cool Warm 1 - Sets the color temperature of the screen to warmA signal not in the standard mode table is not supported SIZE & POSITIONMenu DescriptionMenu SETUP&RESETDescription functions of the PCMenu INFORMATIONDescription Not applicable to analog D-SUB-or-digital DVI-dedicated models4 Installing the Software What is Natural Color ?4-1 Natural Color Installing the Software What is MagicTune?Restrictions and Problems with the Installation MagicTune 4-2 MagicTune4. Click Change or Remove Programs to remove the software Restrictions and Problems with the Installation MultiScreen What is MultiScreen ?4-3 MultiScreen Installing the Software5-1 Monitor Self-Diagnosis 5 TroubleshootingThe on screen adjustment menu OSD does not appear 5-2 Before Requesting ServiceA blank screen appears / I cannot turn the product on THE IMAGE IS TOO LIGHT OR TOO DARKA “beep, beep” sound is heard when booting the computer The display area suddenly moves to an edge or to the centerThe pictures are out-of-focus PLEASE TRY THE FOLLOWING More Information SpecificationsUSA only MODEL NAMEPOWER SAVING MODE 6-2 Power Saving FunctionPOWER OFF STATEUSA only SpecificationsMODEL NAME S19A300BPOWER SAVING MODE 6-4 Power Saving FunctionPOWER OFF STATEUSA only SpecificationsMODEL NAME S20A300BPOWER SAVING MODE 6-6 Power Saving FunctionPOWER OFF STATEUSA only SpecificationsMODEL NAME S20A300NPOWER SAVING MODE 6-8 Power Saving FunctionPOWER OFF STATEUSA only SpecificationsMODEL NAME S22A300BPOWER SAVING MODE 6-10 Power Saving FunctionPOWER OFF STATEUSA only 6-11 SpecificationsMODEL NAME S23A300BPOWER SAVING MODE 6-12 Power Saving FunctionPOWER OFF STATEUSA only 6-13 SpecificationsMODEL NAME S24A300BPOWER SAVING MODE 6-14 Power Saving FunctionPOWER OFF STATEUSA only 6-15 SpecificationsMODEL NAME S24A300BLPOWER SAVING MODE 6-16 Power Saving FunctionPOWER OFF STATENORTH AMERICA 6-17 Contact SAMSUNG WORLDWIDELATIN AMERICA EUROPEEUROPE MIDDLE EAST ASIA PACIFICNIGERIA AFRICA0800 - SAMSUNG SOUTH AFRICAWaste Electrical & Electronic Equipment - Europe only 6-18 Correct Disposal of This Product