Samsung S19A300N, S24A300BL, S23A300B The display area suddenly moves to an edge or to the center

Models: S24A300BL S19A300B S22A300B S23A300B S20A300N S19A300N S20A300B S24A300B

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The pictures are out-of-focus.

The display area suddenly moves to an edge or to the center.

Did you change the resolution and frequency appropriate to

Set the resolution and the frequency to the appropriate values

in the graphics card

the product?

refer to the (Standard Signal Mode Table)

 

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

The pictures are out-of-focus.

Did you change the resolution and the frequency appropriate to the product?

Set the resolution and the frequency to the appropriate values in the graphics card

refer to the (Standard Signal Mode Table)

The color is displayed in 16 bit (16 colors). The color has been changed after changing the graphics card.

 

Windows XP : Set the color again by selecting Control Panel

 

→ Appearance and Themes → Display → Settings.

 

Windows ME/2000 : Set the color again by selecting Control

 

Panel → Display → Settings.

 

Windows Vista : Change the color settings by selecting Con-

Did you install the device driver for the product?

trol Panel → Appearance and Personalization → Personaliza-

tion → Display settings.

 

 

Windows 7 : Change the color settings by selecting Control

 

Panel → Appearance and Personalization → Display →

 

Adjust resolution → Advanced settings → Monitor.

 

(For more information, refer to the Windows user manual for

 

the computer.)

 

 

Is the graphics card configured correctly?

Configure the color again in accordance with the new graph-

ics card driver.

 

 

 

When I connect the monitor, the 'Unknown monitor, Plug&Play (VESA DDC) monitor found' message is displayed.

Did you install the device driver for the product?

Install the device driver referring to the descriptions about the

driver installation.

 

 

 

Check if all the Plug&Play (VESA DDC) functions are sup-

Install the device driver referring to the descriptions about the

ported referring to the User Manual of the graphics card.

driver installation.

 

 

When I look at the exterior edges of the product, small alien substances appear on it.

Since this product is designed so that the color has a soft appearance by coating it with a transparent material over the black edges, such things may be seen. This is not a defect of the product.

A “beep, beep” sound is heard when booting the computer.

If the beep sound is generated 3 or more times when booting up the computer, please request service for the computer.

5-2

Troubleshooting

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Samsung S19A300N, S24A300BL The display area suddenly moves to an edge or to the center, The pictures are out-of-focus