Samsung SGH-G810EAAARB, SGH-G810EAACOS, SGH-G810EAACYO, SGH-G810EAAECT, SGH-G810EAAEUR, SGH-G810EAAFPT, SGH-G810EAAMTL, SGH-G810EAASEB, SGH-G810EAASFR, SGH-G810EAATHR, SGH-G810EAATUR, SGH-G810EAAVIA, SGH-G810EAAXEF, SGH-G810EAAXSG, SGH-G810EACBOG, SGH-G810EACDBT, SGH-G810EACSFR, SGH-G810EACVIA, SGH-G810EACXEF, SGH-G810HDAFPT, SGH-G810RKAEUR, SGH-G810RKAMTL, SGH-G810TSAFPT 9 Troubleshooting, None, Unlock, Message, problem:, Phone and SIM card, [Menu] → Settings →, General → Security →, Try this to solve the

9 Troubleshooting

If you have trouble with your device, try these procedures before you contact a service professional.

While using your device, the following messages may appear:

Message	Try this to solve the
Message	problem:
Insert	Ensure that the SIM card is
SIM card	installed correctly.

Message Try this to solve the problem:

Locked	The autolock feature is
	enabled. To use the device,
	you must press <Unlock>
	and enter the code. To
	disable the autolock feature,
	1. In Standby mode, press
	[Menu] → Settings →
	General → Security →
	Phone and SIM card.
	2. Set the phone autolock
	period to None.

103

Contents

user manual Using this manual Instructional icons Copyrights and trademarks 1. Communication 2. Media 3. Personal productivity 4. Web 5. Connectivity 6. Additional programs 7. Managers 8. Settings 9. Troubleshooting Safety and usage information Avoid interference with pacemakers Turn off the device in potentially explosive environments Reduce the risk of repetitive motion injuries Safety precautions Drive safely at all times Follow all safety warnings and regulations Use only Samsung-approvedaccessories Turn off the device near medical equipment Protect batteries and chargers from damage Handle your device carefully and sensibly Avoid interference with other electronic equipment Important usage information Use your device in the normal position Allow only qualified personnel to service your device Ensure maximum battery and charger life Handle SIM cards and memory cards with care Ensure access to emergency services Specific Absorption Rate (SAR) certification information Page 1 Communication Calls Call an international number Make a call from the contact list Insert a pause View and return missed calls Call a recently dialled number Divert calls Bar (block) calls Messages Message folders Inbox icons Outbox status Text messages Multimedia messages Insert object Insert new Edit a multimedia message Address fields Preview Listen to voice mail Email messages Send an email message 5.Press <Options> → Insert → an attachment type (optional) View an email message 2.Press <Options> → Connect 3.Press <Options> → Retrieve e-mail → New 2.Press <Options> → Disconnect View or save email attachments Options Attachments Attachments Audio messages Cell broadcast messages Smart messages Service messages Change message options •Message centre in use: set a message centre to use when sending text messages Receive report Message validity Message sent as •Preferred connection: set a network connection type •Allow anon. msgs.: set to allow or deny messages from anonymous senders Receive adverts •Deny report sending: set to deny delivery reports for multimedia messages Change email options Messaging Include signature -New e-mailalerts: set to show an icon when you receive a new email message Retrieval settings -Retrieval amount: set a maximum number of headers to retrieve at one time IMAP4 folder path Change cell broadcast message options Reception Language All Selected Log Recent calls Call duration Packet data Communication log Log duration 2.Press <Options> → Settings 3.Press <Options> → Change No log 2 Media Music player Add files to your device Add files to the music library Play music files Create a playlist Camera Capture a photo Use the keypad in Camera mode View a photo Record a video Use the keypad in Camcorder mode Play a video Gallery Open a media file Add a streaming internet link to the Gallery Play streaming content from the internet ShoZu Activate ShoZu Create a new destination Upload a file Receive the latest updates Video Editor Crop a video Add audio to a video Make a sideshow Narration Insert Make a storyboard Image Editor Apply effects to images Adjust an image Transform an image Insert a visual feature Radio Listen to the FM radio Set up your favourite radio station list Flash® Player RealPlayer® Play a media file in RealPlayer Play streaming web content with RealPlayer Recorder Record a voice clip Play a voice clip PC Studio Install PC Studio Use PC Studio 3 Personal productivity Contacts Create a new contact card Search for a contact card Copy contact cards Set a default number or address Assign a speed dial number to a contact card Assign a ringtone to a contact card or group Create a contact group Syncronise your contacts Calendar Create a calendar event Change the calendar view Stop an event alarm Change calendar options Quickoffice® Open a Quickoffice document Update Quickoffice Adobe® Reader® Notes Create a note Synchronise notes with other devices 4 Web Browse a web page Close •Go to web address: move to the entered web page Bookmarks •Save as bookmark: create a new bookmark for the current page Rotate screen Change browser settings Add a bookmark Use a bookmark Save a web page and view it offline Save a web page View a saved web page Download files from the web 5 Connectivity Use the Bluetooth wireless feature Turn on the Bluetooth wireless feature Search for and pair with a Bluetooth-enableddevice Change paired device options Send data via the Bluetooth wireless feature Receive data via the Bluetooth wireless feature Activate Remote SIM mode Connect via USB Set a default action for your USB connection Synchronise with Windows Media Player Copy files to a memory card Synchronise your device Create a new sync profile Synchronise data 6 Additional programs Calculator Clock Change clock settings Set a new alarm Stop an alarm Create a world clock Converter Add currencies and exchange rates Convert currencies Convert measurements GPS data Activate a positioning method Navigate with GPS data View your current position Monitor trip details Landmarks Oxford Look up words Change or download the dictionary Change Oxford options Navigation XTRA Download XTRA data file Navigate with XTRA data file Change XTRA settings 7 Managers File manager Search for a file or folder Create a new folder Move a file to a folder Application manager Install a new application Change installation options Remove an application Device manager Define a server profile Start a configuration session Activation key manager View activation keys Restore an expired activation key Memory card manager Format a memory card Back up data to a memory card Restore data from a memory card Protect a memory card with a password Connection manager View connection details Close an open connection View wireless connection details Network Signal Mode Security Coverage 8 Settings General settings Personalisation Dim time Standby mode Shortcuts •Active standby apps.: set the application shortcuts to show in Standby mode Tones Date and time Enhancement Security Factory settings Positioning Phone settings Call Call divert Call barring Network Connection settings Bluetooth USB Access points Wireless LAN Configurations APN control Applications settings RealPlayer Camera Voice recorder App. manager Log 9 Troubleshooting Off Your device does not show a signal (no bars next to the network icon) You forgot a security code, PIN, or PUK Your display shows white lines You enter a number, but the call is not dialled You select a contact to call, but the call is not dialled Another caller cannot hear you speaking The sound quality of a call is poor Your device is hot to the touch Your device prompts you to delete some data An application is frozen (will not respond) You cannot find a Bluetooth-enableddevice Hidden Index