Troubleshooting

Message

Try this to solve the

problem:

PIN code

When using the device for

 

the first time or when the

 

PIN requirement feature is

 

enabled, you must enter the

 

PIN supplied with the SIM

 

card. To disable the PIN

 

requirement feature,

 

1. In Standby mode, press

 

[Menu] → Settings →

 

General → Security →

 

Phone and SIM card.

 

2. Set the PIN code request

 

to Off.

 

 

PIN code

Your SIM card is blocked,

blocked.

usually as a result of

Enter PUK

entering your PIN incorrectly

code

several times. You must

 

enter the PUK supplied by

 

your service provider.

 

 

Your device does not show a signal (no bars next to the network icon)

•If you just turned on the device, wait about 2 minutes for your device to find the network and receive a signal.

•You may not be able to receive a signal in tunnels or elevators. Move to an open area.

•You may be between service areas. You should receive a signal when you enter a service area.

You forgot a security code, PIN, orPUK

The default lock code is 00000000. If you forget or lose this or another code, contact the seller or your service provider.

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