You enter a number, but the call is not dialled

•Ensure that you have pressed [].

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number.

You select a contact to call, but the call is not dialled

•Ensure that the correct number is stored in the contact information.

•Re-enter and save the number (if necessary).

Troubleshooting

Another caller cannot hear you speaking

•Ensure that you are not blocking the built-in microphone.

•Move the built-in microphone closer to your mouth.

•If using a headset, ensure that it is properly connected.

The sound quality of a call is poor

•Ensure that you are not blocking the internal antenna and the Bluetooth antenna. The internal antenna and the Bluetooth antenna are located at the bottom of the device.

•When you are in areas with weak signals, you may lose reception. Move to another area and try again.

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