Solving Common Problems

ENGLISH

Before contacting the after-sales service, perform the following simple checks.

They may save you the time and expense of an unnecessary call.

Problem	Explanation/Solution

The air conditioner does not operate at all

◆Check that the breaker used for the air conditioner is switched on.

◆Check that the operation indicator on the indoor unit is on;

if necessary press the (On/Off) button on the remote control.

◆Check whether the TIMER indicator on the indoor unit is switched on. If so:

-Wait until the switch-on time is reached and the air conditioner starts up automatically

-Cancel the timer (see pages 18 and 19 for further details)

The air conditioner does not operate with the remote control

◆Check that there are no obstacles between you and the indoor unit.

◆Check the remote control batteries.

◆Check that you are close enough to the indoor unit (seven meters/yards or less).

No beep is heard when you press		◆ Check that you are pointing the remote control at the remote control
the	(On/Off) on the remote	sensor in the right of the indoor unit.
control		◆ Replace the remote control batteries if necessary.

The air conditioner does not cool or heat

◆Check that the correct operating mode has been selected (AUTO, COOL, HEAT).

◆The room temperature may be too low or too high.

◆Dust may be blocking the air filter guard; refer to page 24 for cleaning instructions.

◆Check that there is no obstacle in front of the outdoor unit.

When heating, the required room temperature is never reached and the air conditioner frequently stops

◆Check that the required temperature has been set correctly.

◆Increase the fan speed.

◆If the air flow is directed upwards, use the remote control to direct it downwards.

The fan speed does not change		◆ Check that the operating mode is set to COOL, HEAT or FAN ; in the
when you press the	button	AUTO mode, the fan speed changes automatically and in the
		DRY mode, it is set to AUTO.
The air flow direction does		◆ Check that the air conditioner has been switched on; if necessary,
not change when you press the		press the	(On/Off) button on the remote control.
button
The timer is not correctly triggered		◆ Check that the timer has been programmed correctly; see pages 18
		and 19.
Odour is permeated in the room		◆ Air the room.
during air conditioning

E-23

SH12APGD/SER, SH12ZP4D/SER, AQ18P0GED/AFR, SH07APGD, SH18AP0D specifications

The Samsung SH09APGDX, SH18AP0DX, SH24AP6D, SH12APGD, and SH09APGD are part of Samsung’s cutting-edge air conditioning lineup, known for their modern design, energy efficiency, and advanced technologies. These models cater to varying cooling needs and different room sizes, making them suitable for residential and commercial applications.

One of the standout features of these air conditioning units is their energy efficiency. Most of these models come equipped with a high Energy Efficiency Ratio (EER), meaning they consume less electricity while providing optimal cooling performance. This is beneficial not only for the environment but also for users looking to reduce their energy bills.

Samsung's SH series employs advanced inverter technology, which allows the compressor to adjust its speed according to the cooling requirement. This results in more consistent temperatures and enhanced energy savings. By reducing the number of on and off cycles, the inverter technology contributes to lower noise levels, offering a quieter environment.

Moreover, these units come with a range of smart features, including Wi-Fi connectivity. This functionality allows users to control the air conditioner remotely via a smartphone app, providing convenience and flexibility. Users can adjust settings, schedules, and even monitor energy usage from anywhere in the home or office.

The SH09APGDX and SH18AP0DX, designed for smaller to medium spaces, are known for their compact and sleek designs, making them easy to integrate into various interior aesthetics. The SH24AP6D, designed for larger areas, ensures powerful cooling performance while maintaining efficiency. Each model also features a user-friendly digital display and intuitive controls, which simplify operation.

Another key aspect of these models is their advanced air filtration systems. The SH series features multiple layers of filters that help eliminate dust, allergens, and other pollutants, improving indoor air quality. This is particularly beneficial for individuals with allergies or respiratory issues.

In summary, Samsung's SH09APGDX, SH18AP0DX, SH24AP6D, SH12APGD, and SH09APGD air conditioning models offer a combination of energy efficiency, smart technology, and superior air quality control. With advanced inverter technology, remote accessibility, and robust filtration systems, these units are perfect for anyone seeking reliable cooling solutions tailored to their specific needs.