Troubleshooting

If you have trouble operating your camera, refer to the following table. If the guidelines do not enable you to solve the problem, contact an authorized technician.

Problem

Solution

Nothing appears on

• Check that the power cord and line connection

the screen.

between the camera and monitor are fixed properly.

 

• Check that you have properly connected VIDEO

Problem

Solution

Motion Detection

• Have you set ‘Motion Det.’ menu to OFF?

function is not active.

• Have you set ‘SENSITIVITY’ to too low?

 

• Have you set ‘MD Area’ properly?

 

 

The color of the picture

• Check that you have properly set the ‘White Bal.’

is not matched.

menu.

 

 

cable to the camera VIDEO output jack.

• Check that the DC/VIDEO selection switch on the

side of the camera is set to a proper position

according to the type of your auto iris lens.

• Are you using Auto Iris Lens with VIDEO type?

Adjust VR Level properly (refer to page 31)

The image on the screen flickers.

Is the camera facing to direct sunlight or fluoresent lighting? Change the camera position.

Are you using Auto Iris Lens? Check that you have properly connected the lens plug to the Auto Iris connector on the side of the camera.

The image on the

• Is lens stained with dirt? Clean your lens with soft,

clean cloth.

screen is dim.

• Set the monitor to proper condition.

 

 

• If the camera is exposed to too strong light, change

 

the camera position.

 

• Adjust the lens’ focus properly.

 

 

The image on the

• Adjust the contrast feature of the monitor.

screen is dark.

• If you have an intermediate device, set the 75/ Hi-z

 

properly. (refer to page 19)

 

• Are you using the Auto Iris Lens? Adjust the level

 

on the lens properly.

 

 

The camera is not working

• Check that you have properly connected the camera

properly, and the surface

to an appropriate power source. (refer to page 20)

of the camera is hot.

 

 

 

L/L mode isn’t able to

• Have you connected your camera to DC power

be selected.

source? Connect it to AC power source.

 

 

L/L is not operating

• Check the frequency of power supply.

properly.

(60Hz for NTSC, 50Hz for PAL)

COLOR CCD CAMERA 42 User’s Manual

COLOR CCD CAMERA 43 User’s Manual

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Samsung SHC-730N/P instruction manual Troubleshooting, Problem Solution