Samsung SilverCare Washer Make sure temperature selection is correct, Recovery rate, Facility

		Troubleshooting
fills with the wrong	•	Turn both faucets on fully.
temperature water.	•	Make sure temperature selection is correct.
	• Make sure hoses are connected to correct faucets. Flush water lines.
	• Check the water heater. It should be set to deliver a minimum 120°
		F (49° C) hot water at the tap. Also check water heater capacity and
		recovery rate.
	• Disconnect hoses and clean screens. Hose filter screens may be
		plugged.
	• As your Washer is filling, the water temperature may change as
		the automatic temperature control feature checks incoming water
		temperature. This is normal.
	• While your Washer is filling, you may notice just hot and/or just
		cold water going through the dispenser when cold or warm wash
		temperatures are selected. This is a normal function of the automatic
		temperature control feature as your Washer determines the
		temperature of the water.
won’t tumble.	•	Check fuse or reset circuit breaker.
	• Close the door and press the Cycle Selector dial. For your safety, your
		Washer will not tumble or spin unless the door is closed.
door locked shut or	•	Press the Cycle Selector dial to stop your Washer.
will not open.	•	Your Washer door will remain locked during the heating portion of the
		Sanitize Cycle
	• It may take a few moments for the door lock mechanism to disengage.
does not drain and/or	•	Check fuse or reset circuit breaker.
spin.	•	Straighten drain hoses. Eliminate kinked hoses. If there is a drain
		restriction, call for service.
	• Close the door and press the Cycle Selector dial. For your safety, your
		Washer will not tumble or spin unless the door is closed.
load is too wet at the	•	Use the High or Extra High spin speed.
end of the cycle.	•	Use high efficiency detergent to reduce over–sudsing.
	• Load is too small. Very small loads (one or two items) may become
		unbalanced and not spin out completely.
leaks water.	•	Make sure door is firmly closed.
	• Make sure hose connections are tight.
	• Make sure end of drain hose is correctly inserted and secured to drain
	•	facility.
		Avoid overloading.
	• Use high efficiency detergent to prevent over–sudsing.
has excessive suds.	•	Use high efficiency detergent to prevent over-sudsing.

•Reduce detergent amount for soft water, small or lightly soiled loads.

•Non-HE detergent is NOT recommended.

Exposure to silver may result in skin irritation and/or allergic reaction in some people. If skin irritation or dermal allergies develop, discontinue the use of the washing machine using the silver ion cycle, wearing clothing washed using the silver ion cycle, and seek medical attention.

SAMSUNG Clothes Washer Owner’s Instructions E-2