Troubleshooting

Code Symbol

Meaning

Solution

 

 

 

 

Problem with control.

Call for service. See below.

 

 

 

 

Electric service was lost when

Restart the cycle by pressing the Cycle Selector

 

Washer was running.

dial.

 

 

 

 

A fault is detected in the water

Call for service

 

level sensor.

 

 

 

 

 

Jammed Key.

Call for service

 

 

 

 

Motor speed sensor problem.

Restart the cycle.

 

 

If the code reappears, call for service, see below

 

 

 

 

Temperature sensor problem.

Restart the cycle.

 

 

If the code reappears, call for service, see below

 

 

 

 

High current detected.

Restart the cycle.

 

 

If the code reappears, call for service, see below

 

 

 

 

High/Low voltage detected.

Restart the cycle.

 

 

If the code reappears, call for service, see below

 

 

 

 

Vibration sensor problem.

Restart the cycle.

 

 

If the code reappears, call for service, see below

 

 

 

 

SilverCare™ control problem

Restart the cycle.

 

 

If the code reappears, call for service, see

 

 

below.

 

 

 

 

Too much SUdS is detected

To prevent it, cut down on detergents.

 

during the washing session. And,

 

 

the unit is put on hold until the

 

 

suds get reduced. Then, it will go

 

 

back to the operation. When it

 

 

finishes washing, End and SUdS

 

 

codes will blink in turn.

 

 

 

 

For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG)

SAMSUNG Clothes Washer Owner’s Instructions E-4

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Image 23
Samsung SilverCare Washer owner manual Problem with control Call for service. See below, Washer was running Dial, Below