Troubleshooting
INFORMATION CODES
Information codes may be displayed to help you better understand what is occurring with your Washer.
Code Symbol | Meaning | Solution |
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| Unbalanced load prevented your | Redistribute the load, press the Cycle Selector |
| Washer from spinning. | dial. |
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| Door is unlocked when Washer | Press the Power button to turn off your Washer, |
| is running. | then restart the cycle. If the code reappears, |
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| call for service. See below. |
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| Door is open when Washer is | Close the door tightly and restart the cycle. |
| running. | If the code reappears, call for service. |
|
| See below. |
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| Your Washer failed to lock the | Close the door tightly and restart the cycle. |
| door. | If the code reappears, call for service. |
|
| See below. |
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| Water temperature control | Call for service. See below. |
| problem. |
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| (Heater Control problem) |
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| Your Washer has tried to fill but | Call for service. See below. |
| has not reached the proper water |
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| level. |
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| The door will not unlock. | Make sure the door is firmly closed. |
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| Push the Power button to turn off your Washer, |
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| then turn it on again. If the code reappears, call |
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| for service. See below. |
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|
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| Motor not running properly. | Restart the cycle pressing the Cycle Selector |
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| dial. If the code reappears, call for service. |
|
| See below. |
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| Your washer is not draining. | Before calling for service, check the following. |
| But, it can light up when the unit | 1) Turn off the unit and turn it on again. |
| senses a brief restriction while | 2) Select the Spin Only |
| draining. | 3) Press the Start/Pause to drain the water. |
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| If it still does not drain, call for service. |
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| Your Washer has tried to fill but | Make sure the water faucets are open all the |
| was unsuccessful. | way. Check for kinked hoses. |
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| Check inlet screens on fill hoses. |
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