Troubleshooting

When the flash fires unexpectedly

The flash may fire unexpectedly due to static electricity. The device is not malfunctioning.

When the colours in the photo do not match the actual scene

Select an appropriate white balance option to suit the light source. (p. 99)

When the photo is too bright

Turn the flash off. (p. 102)

Adjust the ISO sensitivity. (p. 98)

Adjust the exposure value. (p. 97)

When the photo is too dark

Turn the flash on. (p. 102)

Adjust the ISO sensitivity. (p. 98)

Adjust the exposure value. (p. 97)

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Password: When the device lock feature is enabled, you must enter the password you set for the device.

PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

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