Troubleshooting

The touch screen responds slowly or improperly

If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

The touch screen may malfunction in humid conditions or when exposed to water.

Restart your device to clear any temporary software bugs.

Ensure that your device software is upgraded to the latest version.

If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close apps or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it.

If this does not solve the problem, perform a factory data reset. On the Apps screen, tap Settings Backup and reset Factory data reset Reset device Erase everything. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

Ensure that you have accessed the right cellular network.

Ensure that you have not set call barring for the phone number you are dialling.

Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

Ensure that you are not covering the built-in microphone.

Ensure that the microphone is close to your mouth.

If using a headset, ensure that it is properly connected.

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Samsung SM-G313FHAAILO, SM-G313FHAAKSA, SM-G313FRWAKSA, SM-G313FRWAXSG manual Touch screen responds slowly or improperly

SM-G313FRWAXSG, SM-G313FMSANEE, SM-G313FHAAPTR, SM-G313FRWAKSA, SM-G313FHAAILO specifications

The Samsung SM-G313FRWAILO, also known as Samsung Galaxy Star Pro, is a budget-friendly smartphone designed to cater to entry-level users looking for a reliable device. This smartphone series, which includes models like SM-G313FHAACEL, SM-G313FRWAPTR, SM-G313FRWACEL, and SM-G313FHAAILO, features a compact design that fits comfortably in hand, making it an ideal everyday phone.

One of the standout features of these devices is their 4-inch display, providing a resolution of 480x800 pixels. The compact screen is perfect for casual browsing and easy navigation through applications, ensuring users enjoy a decent visual experience for their daily activities such as social media browsing, texting, and taking pictures.

Under the hood, the SM-G313 series is powered by a modest dual-core processor coupled with 1GB of RAM. This combination allows for smooth multitasking for basic applications and lightweight games, making the device suitable for users who prioritize essential functions over high-performance capabilities.

The smartphone series supports Android Jelly Bean out of the box, providing access to a wide range of applications via the Google Play Store. Though not the latest version of Android, this software still offers a user-friendly interface and essential features for entry-level users.

Camera capabilities are another area where the SM-G313 lineup shines for its class. The rear camera is equipped with a 2-megapixel sensor, which is adequate for capturing everyday moments and casual photography. With features like autofocus and the ability to record video, users can document their experiences without needing high-end photography skills.

Additionally, these devices come with a removable battery, typically around 1,500 mAh. This adds convenience for users, as they can easily swap batteries if needed or carry a spare for extended use. The battery life is respectable, supporting moderate usage with solid standby time.

With expandable storage options via a microSD slot, users can increase the internal memory of the device, accommodating photos, music, and applications based on personal preferences and requirements.

Overall, the Samsung SM-G313 series is tailored for budget-conscious consumers seeking a straightforward smartphone experience. It embraces essential functionalities while remaining accessible and user-friendly, making it an attractive option for first-time smartphone users or those looking for a basic device.