Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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Samsung SM-G313FHAACEL, SM-G313FHAAKSA manual Troubleshooting, Your device displays network or service error messages
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SM-G313FRWAXSG, SM-G313FMSANEE, SM-G313FHAAPTR, SM-G313FRWAKSA, SM-G313FHAAILO specifications

The Samsung SM-G313FRWAILO, also known as Samsung Galaxy Star Pro, is a budget-friendly smartphone designed to cater to entry-level users looking for a reliable device. This smartphone series, which includes models like SM-G313FHAACEL, SM-G313FRWAPTR, SM-G313FRWACEL, and SM-G313FHAAILO, features a compact design that fits comfortably in hand, making it an ideal everyday phone.

One of the standout features of these devices is their 4-inch display, providing a resolution of 480x800 pixels. The compact screen is perfect for casual browsing and easy navigation through applications, ensuring users enjoy a decent visual experience for their daily activities such as social media browsing, texting, and taking pictures.

Under the hood, the SM-G313 series is powered by a modest dual-core processor coupled with 1GB of RAM. This combination allows for smooth multitasking for basic applications and lightweight games, making the device suitable for users who prioritize essential functions over high-performance capabilities.

The smartphone series supports Android Jelly Bean out of the box, providing access to a wide range of applications via the Google Play Store. Though not the latest version of Android, this software still offers a user-friendly interface and essential features for entry-level users.

Camera capabilities are another area where the SM-G313 lineup shines for its class. The rear camera is equipped with a 2-megapixel sensor, which is adequate for capturing everyday moments and casual photography. With features like autofocus and the ability to record video, users can document their experiences without needing high-end photography skills.

Additionally, these devices come with a removable battery, typically around 1,500 mAh. This adds convenience for users, as they can easily swap batteries if needed or carry a spare for extended use. The battery life is respectable, supporting moderate usage with solid standby time.

With expandable storage options via a microSD slot, users can increase the internal memory of the device, accommodating photos, music, and applications based on personal preferences and requirements.

Overall, the Samsung SM-G313 series is tailored for budget-conscious consumers seeking a straightforward smartphone experience. It embraces essential functionalities while remaining accessible and user-friendly, making it an attractive option for first-time smartphone users or those looking for a basic device.
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