Troubleshooting i.LINK Drives | Sony PCGNV200 guide

Troubleshooting i.LINK Drives

Why isn't my i.LINK drive playing a CD or DVD properly?

The i.LINK1 optical drive will not play a CD or DVD if the disc was inserted with the label facing down. Eject the CD or DVD from the drive, and make sure the label is facing up.

The disc requires a particular program that is not already installed on your computer. Install that program according to the manufacturer's instructions.

The DVD is not compatible with the optical drive and a region code warning appears when you try to play it. Make sure the region code listed on the DVD package is compatible with the drive.

1i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection. The i.LINK connection may vary, depending on the software programs, operating system, and compatible i.LINK devices. A ll products with an i.LINK connection may not communicate with each other. Refer to the documentation that came with your compatible i.LINK device for information on operating conditions and proper connection. Before connecting compatible i.LINK PC peripherals to your system, such as C D-RW or hard disk drive, confirm their operating system compatibility and required operating conditions.

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Sony PCGNV200 specifications Troubleshooting i.LINK Drives, Why isnt my i.LINK drive playing a CD or DVD properly?

Contents

Welcome Powering Your Computer Using AC Power To connect the AC adapter Connecting the AC adapterConnecting the AC Adapter to the Computer Turning on the Computer Turning on the computerTo turn on the computer Opening the Computer Using the Battery Inserting a Battery Inserting a batteryTo insert a battery Opening the Battery Bay Removing a Battery Removing a battery PowerPanel Window Displaying battery informationBattery Information Toolbar Battery icon Battery status Battery indicator status Description Charging a batteryTo charge a battery Battery IndicatorPage When should I recharge the battery? Frequently asked questionsHow do I know when the battery is charged? When is the computer using AC power? Conserving Battery Power To activate Hibernate mode Using power saving modesTo activate Standby mode Using PowerPanel utility To select a profile To customize your profile settingsPower profile Description Slows the processor speed Why is the battery warm? When should I replace the battery? Internet and Network Connections Internet Connections To connect a telephone cable Setting up a dial-up Internet connectionConnecting a Telephone Cable To set up a dial-up connection to the Internet To connect an Ethernet cable Setting up an Ethernet Internet connectionConnecting an Ethernet Cable To set up an Ethernet connection to the Internet To open the Internet Properties dialog box Customizing your Internet connection Why is my modem connection slow? Why doesnt my modem work? Types of Networks Network Connections Network Setup Wizard Using Ethernet and dial-up connectionsTo set up an Ethernet LAN Page Connecting to a Wireless LAN Using wireless LAN connectionsTo connect to an existing wireless network Setting Wireless Network Connection Properties To set up a wireless network To disconnect from a wireless network To set up a computer-to-computer ad-hoc networkPage Checking your network connection status Wireless Network Connection Status Window How do I avoid data transfer interruptions? Why cant I access the Internet?Why is the data transfer speed slow? What are channels? Can I connect to a Ieee 802.11a device? Connecting Another Vaio Computer To connect Vaio computers Connecting Vaio computersNetwork Setup Wizard window Connecting Another Computer To disconnect Vaio computers when the computers are off Disconnecting Vaio computersTo disconnect Vaio computers when the computers are on Frequently asked questions CDs and DVDs Inserting a Disc Inserting and Ejecting CDs or DVDsTo insert a CD or DVD Ejecting the Drive TrayPage Copying and Playing CDs To play an audio CD To enable the audio featureTo adjust the volume for playing CDs and DVDs Playing CDs Click Start and Help and Support Copying files to a CD-RW or CD-R1To copy files to a CD-RW or CD-R How do I maintain CDs and DVDs? Why does my computer freeze when I try to read a disc?Why wont the drive tray open? Why isnt the optical drive playing my CD or DVD properly? How do I change the video resolution on the TV screen? Why did the computer screen LCD go blank?Why dont my changes appear on the computer screen LCD? How do I adjust the image on the TV screen?Page Copying and Playing DVDs Windows Task Manager dialog box To play a DVD on the computer using AC powerConnecting a TV Playing DVDs Switch the TV input channel to external input Disconnecting the TV from the computer To copy files to a DVD-R or DVD-RW Copying files to a DVD-R or DVD-RW Frequently asked questions Why did the computer screen LCD go blank? Page Printer Connections Printing With Your Computer To connect a USB printer Connecting a printerConnecting a USB Printer Cable Connecting a Parallel Port PrinterPage To disconnect a printer Disconnecting a printer Why cant I print a document? Computer Features Using the Keyboard Key Description Key locations and descriptionsKeyboard Combination Function Combinations and functions with the Windows key Indicator Function Indicators Combinations and functions with the Fn key Combinations Feature FunctionPage Using the Touch Pad Action Description Describing the touch padLocating and Describing the Touch Pad To open the Mouse Properties dialog box To disable the touch padTo enable the touch pad Customizing the touch pad Why doesnt the pointer move when I use the touch pad? Why doesnt the touch pad work? Using the Jog Dial Control To use the Jog Dial control Locating the Jog Dial controlJog Dial Control Using the Jog Dial Navigator icon To move, hide, or close the Jog Dial bar Using the Jog Dial BarFeatures Action Jog Dial Bar Jog Dial Launcher Using Jog Dial LauncherTo open Jog Dial Launcher To open a program Jog Dial Navigator Windows Descriptions Using Application and Scroll modesMode Description To select Application mode when a program is open Selecting Scroll Mode from Application Mode To select Scroll mode when a program is open Jog Dial Setting Dialog Box Changing Jog Dial Navigator settingsTo change settings Using Memory Stick Media Selecting Memory Stick media What is MagicGate Memory Stick media? Inserting Memory Stick Media Inserting Memory Stick mediaTo insert Memory Stick media Viewing the contents Write-protecting Memory Stick media Using the Write-Protect Tab Formatting Memory Stick media To remove Memory Stick media Removing Memory Stick media How do I extend the life of the Memory Stick media? Why cant I open my image files?Why cant I save music files onto my Memory Stick media? How do I prevent damage to the Memory Stick media? Using the Multipurpose Bay Inserting a Device Installing a deviceTo install a device while the computer is on To remove a device while the computer is on Multipurpose Bay Release SwitchRemoving a device To remove a device while the computer is offPage To Change the Language Option Using the Multilingual User Interface Language Option To change these formats Changing Numbers, Currency, Time, and Date Formats Double-clickUI Design Selector Changing the Window Design of Sony ProgramsTo change the window design Connecting Mice and Keyboards Using External Mice and Keyboards To connect a USB mouse or keyboard to your computer Connecting a mouse or keyboardConnecting a USB Mouse or Keyboard To disconnect the USB mouse or keyboard Disconnecting a mouse or keyboard Why doesnt the pointer move when I use the USB mouse? Why doesnt the computer recognize the USB mouse? Floppy Disk Drives and PC Cards Using Floppy Disk Drives To remove a floppy disk Inserting and removing floppy disksTo insert a floppy disk Inserting a Floppy DiskPage Why is the drive unable to write data to a floppy disk? Using PC Cards Inserting a PC Card To open Sony Notebook SetupInserting PC Cards To remove slot protectors Removing PC CardsTo remove a PC Card while your computer is on To remove a PC Card while the computer is off To disconnect a PC Card drive Connecting and disconnecting PC Card drivesRemoving a PC Card Why cant I insert my PC Card? Why doesnt my PC Card work?Why doesnt my computer recognize attached devices? Audio and Video Connections Using i.LINK Digital-Video Recorders To connect an i.LINK digital video recorder Connecting an i.LINK digital video recorderConnecting an i.LINK Digital Video Camera Recorder Disconnecting the i.LINK digital video recorder To view images Using a digital video camera recorderPage Why cant I use the DV recorder? Using Computer Monitors and Projectors To connect a computer monitor Connecting a computer monitorConnecting a Computer Monitor To connect a multimedia computer monitor Connecting a multimedia computer monitorConnecting a Multimedia Computer Monitor To connect a projector Connecting a projectorConnecting a Projector Mobility Radeon Properties window Selecting a display modeShortcut keys Result Disconnecting a computer monitor or projector Using Speakers Connecting External Speakers Connecting speakers Disconnecting external speakers Page Sound device Function Adjusting the volumeTo adjust the volume using the Volume icon To adjust the volume using the volume dial control Double-clickDVD/CD-ROM drives Enabling the audio feature Why doesnt my volume control dial work? Why wont my speakers work?Why cant I hear sound from my speakers? Why dont the Fn+F3 or the Fn+F4 key combinations work? Pplicable to models with a C rusoe processor Using Microphones Connecting a Microphone Jack Connecting a microphone Disconnecting a microphone Recording Control window Using a microphone or other device to recordTo adjust the volume for recording sound To record from a microphone or audio device Why doesnt my microphone work? Preinstalled Programs Software Programs On Your Computer Adobe Photoshop Elements Program overview Jog Dial Navigator QuickTime Which program do I use for CD-R/CD-RW functions? What do I do when my program stops responding or crashes?Why cant I use the DVgate program? DVgate Program Notes Recording images to a digital video device Adjusting image resolution To defragment a partition Saving to your hard disk drive Program Support Information EarthLinkSM Total Access EarthLink, Inc QuickTime Apple Computer, Inc Sony Service Center Memory Upgrades Upgrading Your Computers Memory Precautions and procedures Total System Memory MB On board MB Slot MB Typical expansion memory configuration Removing a Memory Module Removing and installing memory modulesInstalling a New Memory Module Removing the Bottom ScrewsPage To check your systems memory Confirming added memory capacity Using the Recovery CDs Application Recovery CDs Application and System Recovery CDs Using Your Recovery CDs To reinstall programs with the Application Recovery CDs Using the Application Recovery CDs Wait 30 seconds, and turn on your computer If your computer does not start from the Recovery CD Using the System Recovery CDsSystem Recovery options Page Troubleshooting and Support Enter Troubleshooting Your ComputerWhy doesnt my computer start? Why does a Bios error appear when my computer starts? Why is the sound of my computers fan so loud? Why wont the power management respond? Restart your computer Troubleshooting Batteries Troubleshooting the Printer Troubleshooting the Mouse and Touch Pad Page Troubleshooting the Modem Troubleshooting Networks Can I connect to a Ieee 802.11a device? How do I maintain DVDs? Troubleshooting DVDs and CDs Why dont my changes appear on the computer screen LCD? Why isnt my i.LINK drive playing a CD or DVD properly? Troubleshooting i.LINK Drives Troubleshooting Floppy Disk Drives Troubleshooting PC Cards Troubleshooting Audio-Video Connections Why doesnt my volume control dial work? Troubleshooting the computer screen LCD Troubleshooting Memory Stick Media What do I do when a program stops responding or crashes? Troubleshooting Programs Operating System Online Support Vaio Support Agent Computer Support InformationVaio Computer User Guide Software Manuals and Online Help Files