Troubleshooting the Mouse and Touch Pad
Why doesn't the computer recognize the USB mouse?
Make sure the mouse is securely plugged into the USB port. See Connecting a mouse or keyboard for more information.
You may need to install or reinstall the mouse driver software. Use the supplied Application Recovery CD to install the drivers. See Using the Application Recovery CD(s) for more information.
Why doesn't the pointer move when I use the USB mouse?
Make sure another mouse was not installed.
You may need to install or reinstall the mouse driver software. Use the supplied Application Recovery CD(s). See Using the Application Recovery CD(s) for more information.
If you are playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback and restart the computer.
If you still cannot use the pointer, restart the computer. You can restart the computer three different ways:
Press the Windows key 
, and press U. When the Turn off computer window appears, press R.
Press the Ctrl+Alt+Delete keys simultaneously. When the Windows Task Manager window appears, press the Alt key to highlight the menu bar, and press the Right Arrow key 
to select Shut Down. Press Enter, and then press R.
Press and hold the power button. When the computer turns off, press the power button again to restart the computer.
Why doesn't the touch pad work?
You may have disabled the touch pad without connecting a mouse to the computer. See Customizing the touch pad for more information.
Restart the computer to activate the touch pad again.
If your touch pad is interpreting a single tap as a
1.Press the Windows 
and the E keys. The My Computer window appears.
2.Click the Tools menu, and select Folder Options. The Folder Options dialog box appears with the General tab open.
3.In the Click items as follows box, click to select
4.Click Apply.
If you are still experiencing problems, make sure another mouse was not installed.
You may need to use your Application Recovery CD(s) to reinstall the mouse drivers. See Using the Application Recovery CD(s) for more information.
Why doesn't the pointer move when I use the touch pad?
Try restarting your computer. Follow these steps:
1.Press the Windows key 
.
2.Press U. The Turn off computer window appears.
3.Press R to restart the computer.
If the computer does not restart,
1. Press Ctrl+Alt+Delete simultaneously. The Windows Task Manager window appears. | Page 172 |
