Troubleshooting

Your device is hot to the touch

When you use apps that require more power or use apps on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:

Charge the battery or replace it with a battery that is fully charged.

Free some memory by transferring files to a computer or deleting files from your device.

Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

Free some memory by transferring files to a computer or deleting files from your device.

Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

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Samsung SM-G313FHAAPTR, SM-G313FHAAKSA, SM-G313FRWAKSA, SM-G313FRWAXSG, SM-G313FHAAXSG manual Your device is hot to the touch

SM-G313FRWAXSG, SM-G313FMSANEE, SM-G313FHAAPTR, SM-G313FRWAKSA, SM-G313FHAAILO specifications

The Samsung SM-G313FRWAILO, also known as Samsung Galaxy Star Pro, is a budget-friendly smartphone designed to cater to entry-level users looking for a reliable device. This smartphone series, which includes models like SM-G313FHAACEL, SM-G313FRWAPTR, SM-G313FRWACEL, and SM-G313FHAAILO, features a compact design that fits comfortably in hand, making it an ideal everyday phone.

One of the standout features of these devices is their 4-inch display, providing a resolution of 480x800 pixels. The compact screen is perfect for casual browsing and easy navigation through applications, ensuring users enjoy a decent visual experience for their daily activities such as social media browsing, texting, and taking pictures.

Under the hood, the SM-G313 series is powered by a modest dual-core processor coupled with 1GB of RAM. This combination allows for smooth multitasking for basic applications and lightweight games, making the device suitable for users who prioritize essential functions over high-performance capabilities.

The smartphone series supports Android Jelly Bean out of the box, providing access to a wide range of applications via the Google Play Store. Though not the latest version of Android, this software still offers a user-friendly interface and essential features for entry-level users.

Camera capabilities are another area where the SM-G313 lineup shines for its class. The rear camera is equipped with a 2-megapixel sensor, which is adequate for capturing everyday moments and casual photography. With features like autofocus and the ability to record video, users can document their experiences without needing high-end photography skills.

Additionally, these devices come with a removable battery, typically around 1,500 mAh. This adds convenience for users, as they can easily swap batteries if needed or carry a spare for extended use. The battery life is respectable, supporting moderate usage with solid standby time.

With expandable storage options via a microSD slot, users can increase the internal memory of the device, accommodating photos, music, and applications based on personal preferences and requirements.

Overall, the Samsung SM-G313 series is tailored for budget-conscious consumers seeking a straightforward smartphone experience. It embraces essential functionalities while remaining accessible and user-friendly, making it an attractive option for first-time smartphone users or those looking for a basic device.