Your device is hot to the touch

Troubleshooting

When you use apps that require more power or use apps on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:

•Charge the battery.

•Free some memory by transferring files to a computer or deleting files from your device.

•Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

•The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

•If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

SM2G361FZSATMZ, SM-G361FZWAXEH, SM-G361FZWATTR, SM2G361FZSAORX, SM-G361FZWAATO specifications

The Samsung SM-G361FZWANEE and SM-G361FHAANEE are two variants of the Galaxy J1, a budget-friendly smartphone that balances essential features with efficient performance. Designed for users who seek reliability and functionality without breaking the bank, both models maintain a sleek and compact design that makes them comfortable to hold and use.

One of the standout features of the SM-G361 series is its vibrant 4.3-inch Super AMOLED display. This technology provides rich colors and deep contrasts, ensuring that users enjoy a visually appealing experience whether they are streaming videos, browsing the web, or playing games. The compact size of the display also enhances usability, making it easy to navigate with one hand.

Under the hood, the Galaxy J1 is powered by a quad-core processor, which allows for smooth multitasking and efficient performance for everyday tasks. Accompanied by 1 GB of RAM, the phone can handle light applications and social media without significant lag. The internal storage of 8 GB is expandable via microSD, allowing users to increase their storage capacity up to 128 GB, which is particularly beneficial for those who enjoy capturing photos or downloading apps.

In terms of photography, the Samsung SM-G361 models come equipped with a 5 MP rear camera and a 2 MP front camera. The rear camera includes features such as autofocus and a flash, making it suitable for both day and night photography. The front-facing camera is ideal for selfies and video calls, catering to the needs of social media enthusiasts.

Both models also run on Android, offering users a straightforward interface with access to the Google Play Store, where they can download a wide variety of apps and services. The Galaxy J1 series supports connectivity options such as Wi-Fi, Bluetooth, and 3G, ensuring users stay connected no matter their location.

Another noteworthy aspect of the SM-G361 is its battery life. The 1850 mAh battery provides enough power to last through the day with regular use, thanks to the efficient hardware and software optimizations. Overall, the Samsung SM-G361FZWANEE and SM-G361FHAANEE exemplify a practical choice for budget-conscious consumers seeking a reliable smartphone without compromising essential features.