Manuals / Samsung / Mobile Devices / Mobile Device

Samsung SM-G386FZWAITV, SM-G386FZKAPRT, SM-G386FZWADBT manual Your device is hot to the touch

Models: SM-G386FZWANRJ SM-G386FZKAXEF SM-G386FZKAPRT SM-G386FZWAPRT SM-G386FZKASEB SM-G386FZWASER SM-G386FZWALUX SM-G386FZKAHUI SM-G386FZWAO2C SM-G386FZKANEE SM-G386FZWAORX SM-G386FZKAORX SM-G386FZWAXEO SM-G386FZKAVGF SM-G386FZWANEE SM-G386FZKAO2C SM-G386FZWAXEF SM-G386FZWAVGF SM-G386FZKAXEO SM-G386FZKATMH SM-G386FZWABGL SM-G386FZKADBT SM-G386FZKAPAN SM-G386FZWAPAN SM-G386FZWAAMO SM-G386FZWAROM SM-G386FZWAHUI SM-G386FZWATMH SM-G386FZKASER SM-G386FZKABGL SM-G386FZKAAMO SM-G386FZWAITV SM-G386FZKANRJ SM-G386FZWASEB SM-G386FZWADBT

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Troubleshooting

Your device is hot to the touch

When you use applications that require more power or use applications on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera application. If you receive error messages when launching the camera, try the following:

•Charge the battery or replace it with a battery that is fully charged.

•Free some memory by transferring files to a computer or deleting files from your device.

•Restart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

•The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

•If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or files do not play, when opening multimedia files on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that your device supports the file type.

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Samsung SM-G386FZWAITV, SM-G386FZKAPRT, SM-G386FZWADBT, SM-G386FZWASEB, SM-G386FZKASEB manual Your device is hot to the touch

Contents

SM-G386F About this manual Instructional icons Copyright About this manualTrademarks Table of Contents Travel & local Getting started Device layoutButtons Package contents Installing the SIM or Usim card and battery Insert the battery Replace the back cover Removing the SIM or Usim card and battery Charging the battery Charging with the chargerChecking the battery charge status Reducing the battery consumption Inserting a memory cardRemoving the memory card Turning the device on and off Formatting the memory cardAdjusting the volume Switching to silent modeHolding the device Locking and unlocking the deviceIndicator icons BasicsIcon Meaning Using the touch screen Finger gestures TappingTapping and holding Dragging Double-tappingFlicking PinchingControl motions Rotating the screenPicking up Turning overNotifications Changing the Home screen mode Home screenRearranging items Adding an application iconSetting wallpaper Rearranging panelsUsing widgets Using the setting shortcut widgetLocked screen Adding widgetsUsing applications Opening an applicationApplications screen Opening from recently-used applicationsClosing an application Rearranging applicationsInstalling applications Uninstalling applicationsHelp Sharing applicationsUsing the Samsung keyboard Entering textChanging the keyboard type Changing the keyboard layoutEntering text by voice Changing language keyboardsHandwriting Connecting to a Wi-Fi network Turning Wi-Fi on and offJoining Wi-Fi networks Adding Wi-Fi networksSetting up accounts Forgetting Wi-Fi networksAdding accounts Removing accountsConnecting with Samsung Kies Transferring filesConnecting with Windows Media Player Connecting as a media deviceSetting a face unlock Securing the deviceSetting a face and voice unlock Setting a patternSetting a PIN Setting a password Upgrading the deviceUnlocking the device Upgrading with Samsung KiesUpgrading over the air Communication PhoneMaking calls Finding contacts Making an international callDuring a call Adding contacts Sending a messageViewing call logs Fixed dialling numberReceiving calls Video calls Making a video callDuring a video call Contacts Listening to a voice messageSwapping images Managing contacts Searching for contactsDisplaying contacts Moving contactsMoving contacts to Google Moving contacts to SamsungImporting and exporting contacts Favourite contactsImporting contacts Exporting contactsContact groups Business cardAdding contacts to a group Managing groupsMessages Sending messagesSending scheduled messages Setting up email accounts Translating and sending messagesViewing incoming messages Reading messages Google Mail Labels Hangouts Google+Photos ChatONWeb & network InternetChrome HistorySaved pages LinksBluetooth Syncing with other devicesPairing with other Bluetooth devices Samsung LinkSending and receiving data Sending filesManaging contents on a web storage service Sharing filesPlaying files on a remote device Making a purchase with the NFC feature BeamReading information from an NFC tag Sending data via Android BeamMedia MusicPlaying music Setting a song as ringtone Creating playlistsPlaying music by mood Camera Taking photosTaking a photo Camera etiquetteShooting mode Panoramic photosRecording mode Taking videosApplying filter effects Taking a videoZooming in and out Share shotConfiguring settings for Camera Tap →Edit quick settings GalleryShortcuts Viewing imagesPlaying videos Trimming segments of a videoEditing images Modifying imagesSetting as wallpaper Using Tag BuddyFavourite images Deleting imagesVideo Deleting videosUsing Popup Video player YouTubeSharing videos Watching videosRadio Listening to the FM radioScanning radio stations Adding stations to the favourites listApplication & media stores Play StoreSamsung Apps Play BooksPlay Music Play GamesPlay Newsstand Utilities MemoComposing memos Browsing memosPlanner Creating events or tasksViewing a memo Syncing with Google Calendar Dropbox Changing calendar typeSearching for events or tasks Deleting events or tasksCloud Syncing with the Samsung accountBacking up or restoring data Syncing with DropboxDrive ClockAlarm World clockTimer Using S TranslatorCalculator TranslatorVoice Recorder Starting a conversation with the translatorRecording voice memos Playing voice memos Managing voice memosSaving files with contextual tags Hands-free mode VoiceUsing wake-up commands on the locked screen GoogleWaking up the device with voice Searching the deviceVoice Search My FilesGoogle Now Viewing filesDownloads Searching for a fileAdding shortcuts to folders TripAdvisor Travel & local MapsLocal Searching for locationsNavigation Settings About SettingsWi-Fi Setting Wi-Fi sleep policyPage Flight mode More networksMobile networks Tethering and portable hotspotKies via Wi-Fi BeamNearby devices My device Lock screenLock screen widgets Display SoundWallpaper Home screen mode CallAnswering/ending calls Call alertsCall accessories Additional settingsRingtones and keypad tones Personalise call soundBlocking mode Safety assistanceAccessibility Answering/ending callsDefault Language and inputLanguage Text-to-speech optionsGoogle voice typing Samsung keyboardAdvanced Voice recogniser Voice searchMotions and gestures Smart screenText-to-speech options Pointer speedAccounts MoreSet up SIM card lock SecurityBattery Application managerStorage Google Settings Date and timeAbout device Troubleshooting Your device displays network or service error messagesTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored on the device has been lost English EU /2014. Rev.1.0