Appendix

The battery does not charge properly (For Samsung-approved chargers)

•Ensure that the charger is connected properly.

•If the battery terminals are dirty, the battery may not charge properly or the device may turn off. Wipe both gold-coloured contacts and try charging the battery again.

The battery depletes faster than when first purchased

•When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.

•Battery consumption increases when you use messaging features or some apps, such as games or the Internet.

•The battery is consumable and the useful charge will get shorter over time.

Your device is hot to the touch

When you use apps that require more power or use apps on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.

If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:

•Charge the battery.

•Free some memory by transferring files to a computer or deleting files from your device.

•Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre.

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Samsung SM-G390FZKAITV, SM-G390FZKADBT, SM-G390FZKAXEF, SM-G390FZKAAMO Battery depletes faster than when first purchased
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SM-G390FZKACOS, SM-G390FZKANEE, SM-G390FZKAXEH, SM-G390FZKAVGR, SM-G390FZKASEE specifications

The Samsung SM-G390FZKASEE, commonly known as the Galaxy XCover 4, is a rugged smartphone designed for users seeking durability without sacrificing functionality. Launched as part of Samsung's XCover series, it is engineered to withstand the rigors of harsh environments, making it an ideal choice for outdoor enthusiasts, professionals in demanding job conditions, and anyone prone to accidental drops.

One of the standout features of the Galaxy XCover 4 is its robust build quality. It meets the military-grade MIL-STD-810G standard, meaning it can handle extreme temperatures, humidity, and exposure to dust. Additionally, it has an IP68 rating for water and dust resistance, allowing it to be submerged in water for extended periods without damage.

The design of the Galaxy XCover 4 includes a 5-inch PLS TFT display with a resolution of 1280 x 720 pixels. While the screen may not boast the highest resolution available in modern smartphones, it provides decent clarity and color reproduction for everyday tasks. One notable feature of its display is its ability to be used while wearing gloves, enhancing usability for users working in cold or hazardous environments.

Powering the Galaxy XCover 4 is an octa-core processor, accompanied by 2GB of RAM, ensuring smooth multitasking and responsiveness. The device also comes with 16GB of internal storage, expandable via a microSD card, catering to users who require additional space for apps, photos, and files.

The smartphone is equipped with a reliable 13MP rear camera, which captures sharp images and offers features such as autofocus and LED flash. The 5MP front-facing camera is suitable for selfies and video calls, making it a versatile tool for communication.

Battery life is a crucial component for users who are often on the move, and the Galaxy XCover 4 does not disappoint. It features a removable 2800mAh battery, which can be easily replaced as needed. This is particularly beneficial for field workers needing an extended device lifecycle.

In addition to hardware specifications, the Galaxy XCover 4 runs on Android, providing access to a plethora of applications and services. Its rugged nature, combined with practical features, positions the Samsung SM-G390FZKASEE as a compelling choice for those in search of a tough and reliable smartphone.
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