Basics

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Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.

Do the following when the device heats up:

•Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.

•If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.

•When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

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Samsung SM-G390FZKAATL Device overheating situations and solutions, When the device heats up while charging the battery
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SM-G390FZKACOS, SM-G390FZKANEE, SM-G390FZKAXEH, SM-G390FZKAVGR, SM-G390FZKASEE specifications

The Samsung SM-G390FZKASEE, commonly known as the Galaxy XCover 4, is a rugged smartphone designed for users seeking durability without sacrificing functionality. Launched as part of Samsung's XCover series, it is engineered to withstand the rigors of harsh environments, making it an ideal choice for outdoor enthusiasts, professionals in demanding job conditions, and anyone prone to accidental drops.

One of the standout features of the Galaxy XCover 4 is its robust build quality. It meets the military-grade MIL-STD-810G standard, meaning it can handle extreme temperatures, humidity, and exposure to dust. Additionally, it has an IP68 rating for water and dust resistance, allowing it to be submerged in water for extended periods without damage.

The design of the Galaxy XCover 4 includes a 5-inch PLS TFT display with a resolution of 1280 x 720 pixels. While the screen may not boast the highest resolution available in modern smartphones, it provides decent clarity and color reproduction for everyday tasks. One notable feature of its display is its ability to be used while wearing gloves, enhancing usability for users working in cold or hazardous environments.

Powering the Galaxy XCover 4 is an octa-core processor, accompanied by 2GB of RAM, ensuring smooth multitasking and responsiveness. The device also comes with 16GB of internal storage, expandable via a microSD card, catering to users who require additional space for apps, photos, and files.

The smartphone is equipped with a reliable 13MP rear camera, which captures sharp images and offers features such as autofocus and LED flash. The 5MP front-facing camera is suitable for selfies and video calls, making it a versatile tool for communication.

Battery life is a crucial component for users who are often on the move, and the Galaxy XCover 4 does not disappoint. It features a removable 2800mAh battery, which can be easily replaced as needed. This is particularly beneficial for field workers needing an extended device lifecycle.

In addition to hardware specifications, the Galaxy XCover 4 runs on Android, providing access to a plethora of applications and services. Its rugged nature, combined with practical features, positions the Samsung SM-G390FZKASEE as a compelling choice for those in search of a tough and reliable smartphone.
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