T R O U B L E S H O O T I N G
Your Horizon elliptical is designed to be reliable. However, if you do experience problems with your elliptical, please reference the troubleshooting guide listed below.
PROBLEM: The console does not light up.
SOLUTION: Verify the following:
•The outlet the machine is plugged into is functional. Double check that the breaker has not tripped.
•The correct adapter is being used. Only use the adapter provided or authorized by Horizon Fitness.
•The adapter is not pinched or damaged and is properly plugged into the outlet AND the machine.
•The power switch is turned to the ON position (may not apply to all models).
•Turn off the machine and unplug power cord. Remove the console and check that all connections to the console are secure and not damaged or pinched.
NOTE: If your console uses batteries, they may need to be replaced.
PROBLEM: The console lights up but the Time/RPM’s do not count.
SOLUTION: Verify the following:
•Turn off machine and unplug power cord. Remove the console and check that all connections to the console are secure and not damaged or pinched.
•If doing the above does not fix the problem, the speed sensor and/or magnet may have become dislodged or damaged.
PROBLEM: The resistance levels seem to be incorrect, seeming too hard or too easy.
SOLUTION: Verify the following:
•The correct adapter is being used. Only use the adapter provided or authorized by Horizon Fitness.
•Reset the console and allow the resistance to reset to the default position. Restart and retry the resistance levels.
PROBLEM: The roller wheels appear to be leaving particles on the guide rails.
SOLUTION: This is considered normal wear of the elliptical wheels.
To remove, simply wipe off the roller wheels and guide rails with a damp cloth.
PROBLEM: The elliptical makes a squeaking or chirping noise.
SOLUTION: Verify the following:
•The elliptical is on a level surface.
•Loosen all bolts attached during the assembly process, grease the threads, and tighten again.
IMPORTANT PRECAUTIONS INTRODUCTION
ASSEMBLY
BEFORE YOU BEGIN
ELLIPTICAL OPERATION
TROUBLESHOOTING CONDITIONING & MAINTENANCE GUIDELINES
23
LIMITED WARRANTY
