Manuals / Samsung / Mobile Devices / Mobile Device

Samsung SM-G870FTSAAUT, SM-G870FDGAFTM, SM-G870FTSABGL, SM-G870FDGABGL manual Troubleshooting

Models: SM-G870FTSAXEH SM-G870FDGAXEO SM-G870FDGAATO SM-G870FTSAAUT SM-G870FTSAPHN SM-G870FTSABGL SM-G870FTSATEN SM-G870FDGAXEH SM-G870FDGABGL SM-G870FDGAFTM SM-G870FDGANEE SM-G870FTSAATO SM-G870FTSANEE

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Table of Contents

Device & data manager

119Upgrading the device

120Transferring files between the device and a computer

121Backing up and restoring data

122Performing a data reset

Settings

123About Settings

123Quick settings

123Network connections

127Connect and share

128Sound and display

133Personalisation

136Motion

137User and backup

138System

143Applications

Troubleshooting

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Samsung SM-G870FTSAAUT, SM-G870FDGAFTM, SM-G870FTSABGL, SM-G870FDGABGL, SM-G870FTSAPHN, SM-G870FDGAATO manual Troubleshooting

Contents

English EU /2015. Rev.1.1 Table of Contents Basic shooting Shooting modes Camera settings Viewing content on the deviceMaking calls Receiving calls Options during calls MessagesTroubleshooting Read me first Maintaining water and dust resistance Instructional icons Package contents Getting startedDevice layout Buttons Using the SIM or Usim card and battery Installing the SIM or Usim card and batteryGetting started Remove the back cover Pull out the battery Removing the SIM or Usim card and batteryReplace the back cover Charging the battery Pull out the SIM or Usim cardDamage caused by misuse is not covered by the warranty Reducing the battery consumption Using a memory card Installing a memory cardRemoving the memory card Turning the device on and offFormatting the memory card Locking and unlocking the screen Basics Using the touch screenTapping Dragging Tapping and holdingDouble-tapping Flicking Spreading and pinchingHome screen layout Home screenUsing My Magazine Home screen optionsApps screen Indicator icons Icon MeaningNotifications and quick setting panels Using the notifications panelRearranging quick setting buttons Using the quick setting panel Opening apps Closing an appInstalling or uninstalling apps Installing appsSamsung Galaxy Apps Play StoreManaging apps Uninstalling or disabling appsEnabling apps Entering text Keyboard layoutChanging the input language Changing the keyboard layoutUsing additional keyboard functions Switch to handwriting modeScreen capture Copying and pastingMy Files Power saving feature Power saving modeUltra power saving mode Save the battery power by limiting the device’s functionsViewing help information Wi-Fi Network connectivityMobile data Tap ConnectTethering and Mobile hotspot Download boosterAbout tethering and mobile hotspots Using the mobile hotspot Using USB tetheringConnect your device to the computer via the USB cable Tick USB tetheringUsing Bluetooth tethering Tick Bluetooth tetheringMotions and gestures Motions & usability featuresAir browse Direct call Smart alertPlacing palm on screen Mute/PauseTurning device over Palm swipe to capture Smart pauseAir view Multi windowAbout Multi window Launching Multi windowMotions & usability features Creating a Multi window combination Using Multi window options Switch locations between Multi window appsToolbox One-handed operation Use this feature to operate the screen while wearing gloves Increasing touch screen sensitivityManaging shortcuts to contacts or apps To delete a shortcut to a contact’s image or an app, tapManaging the Home and Apps screens PersonalisingManaging the Home screen Managing the Apps screen Managing panelsChanging the sorting method Hiding appsSetting wallpaper and ringtones Setting wallpaperCreating folders Tap SET AS Wallpaper or SavePassword On the Apps screen, tap Settings →Sounds and notificationsChanging the screen lock method Changing ringtonesPrivate mode About private modeHiding content Selected items will disappear from the screenViewing hidden content Easy modeManaging shortcuts Using backup accounts Using Samsung Smart SwitchUsing Smart Switch Mobile Transferring data from your previous deviceSetting up accounts Using Samsung KiesUsing Smart Switch with computers Adding accountsPhone Making callsReceiving calls Answering a callRejecting a call Making calls from call logs or contacts listOptions during calls Missed callsDuring a voice call Automatically rejecting calls from unwanted numbersDuring a video call Contacts Adding contactsMoving contacts from other devices Creating contacts manuallyCreating contacts from business cards Importing and exporting contactsTap →Business cards → Adding shortcuts for contacts to the Home screen Searching for contactsTap →Add shortcut to home screen Messages & email MessagesSending messages Tap to send the messageSetting up email accounts Viewing incoming messagesSending emails Reading emailsBasic shooting CameraTaking photos or recording videos Launching Camera on the locked screen Selective focusCamera etiquette Pan focus Make the subject and its background stand out Tap Tap Mode →Shot & more Shooting modesAuto Beauty faceWhen you are finished editing photos, tap PanoramaTap Mode →Virtual tour Virtual tourDual Camera Managing shooting modesCamera settings Downloading shooting modesCamera Viewing content on the device GallerySafety assistance Emergency modeAbout emergency mode Activating emergency modeHelp message Using the geo news widget Severe weather notifications Geo NewsAbout severe weather notifications Geo News Receiving notificationsKids Mode Useful apps and featuresStarting Kids Mode Kids mode play area Kids mode home screenParental control Searching for content → Settings →Select search categoryFinder PlannerSyncing events and tasks with your accounts Tap Save to save the event or taskHealth An introductionStarting S Health Health main screenAdditional information Setting the language Using S VoiceVoice About S VoiceWaking up S Voice in standby mode Changing the wake-up commandTap →Settings →Voice wake-up →Set wake-up command InternetMusic Playing musicAccessing music on a nearby device Accessing music on a registered devicePlaying music stored on other devices Playing videos VideoTap Video on the Apps screen Select a video to play Accessing a video on a nearby device Accessing a video on a registered devicePlaying videos stored on other devices Alarm Setting alarmsStopping alarms Deleting alarmsTimer World clockStopwatch Creating clocksCalculator MemoComposing memos Searching for memosVoice Recorder Recording voice memosPlaying voice memos DropboxOpen files in the favourites list View notifications Smart Remote FlipboardAbout Smart Remote Using the device as a remote control Connecting to a TVTap Smart Remote on the Apps screen Tap Start Watching TV using the device Activity ZoneGoogle apps Google Settings Play BooksPlay Newsstand Play GamesBluetooth About BluetoothSending and receiving data Pairing with other Bluetooth devicesSending an image Wi-Fi Direct Unpairing Bluetooth devicesAbout Wi-Fi Direct Connecting to other devicesEnding the device connection On the Apps screen, tap Settings →Wi-FiOn the Apps screen, tap Gallery Using the NFC feature About NFCMaking a purchase with the NFC feature Sending dataTap S Beam and tap the S Beam switch to activate it BeamDisconnecting devices Quick ConnectAbout Quick Connect Re-searching for devicesSharing content Control the connected TV using the remote controlScreen Mirroring About Screen MirroringViewing content on a TV Mobile printingAdding printer plug-ins Some printers may not be compatible with the deviceConnecting to a printer Printing contentDevice can be upgraded to the latest software Device & data managerUpgrading the device Upgrading over the airTransferring files between the device and a computer Connecting as a media deviceDevice MTP Connecting with Samsung Kies Using a Google accountTap Settings on the Apps screen Tap Backup and reset and tick Back up my dataPerforming a data reset Using a Samsung accountSettings About SettingsQuick settings Wi-FiSetting Wi-Fi sleep policy Tap →Advanced →Keep Wi-Fi on during sleepDownload booster To use options, tap Scan Search for available networksBluetooth Flight modeOn the Settings screen, tap Tethering and Mobile hotspot Tethering and Mobile hotspotData usage LocationDefault messaging app Connect and shareMore networks Mobile networksSound and display Nearby devicesPrinting Screen MirroringDisplay Screen modeFont LED indicator WallpaperLock screen Multi windowNotification panel ToolboxOne-handed operation Set the device to use the toolboxAccessibility Easy modePersonalisation 134 Private mode Motion Active keyMotions and gestures Air viewUser and backup Backup and resetAccounts CloudDefault SystemLanguage and input LanguageGoogle voice typing Text-to-speech optionsNotification readout Pointer speedSafety assistance Date and timeAccessories BatteryPower saving StorageSet up SIM card lock SecurityDefault applications ApplicationsHelp About deviceTroubleshooting Your device displays network or service error messagesTouch screen responds slowly or improperly Your battery is low. Charge the battery Ensure that the charger is connected properlyCharge the battery Your device is hot to the touchAnother Bluetooth device is not located Data stored in the device has been lost Copyright