Touch screen responds slowly or improperly

Troubleshooting

The touch screen responds slowly or improperly

•If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

•The touch screen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close apps or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it.

If this does not solve the problem, perform a factory data reset. On the Apps screen, tap Settings →Backup and reset →Factory data reset →Reset device →Erase everything. Before performing the factory data reset, remember to make backup copies of all important data stored on the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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SM2G900FZKATEM, SM-G900FZWAPTR, SM-G900FZDAEUR, SM-G900FZWAEUR, SM-G900FZDASEB specifications

The Samsung SM-G900FZWADBT, SM-G900FZKADBT, SM-G900FZDADBT, and SM-G900FZBADBT are variants of the Samsung Galaxy S5, a flagship smartphone released in 2014 that continues to attract users due to its robust features and solid performance. These models are distinguished by their specific regional codes, but they share the core attributes that made the Galaxy S5 popular.

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Powering the Galaxy S5 is a Qualcomm Snapdragon 801 processor, which delivers impressive speed and efficiency. With a clock speed of 2.5 GHz and an Adreno 330 GPU, users enjoy seamless multitasking and smooth graphics performance in games and applications. The device features 2GB of RAM, which, while modest by today’s standards, was sufficient for the demands of its time.

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