Your device is hot to the touch

Troubleshooting

When you use apps that require more power or use apps on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:

•Charge the battery or replace it if the battery is user-replaceable.

•Free some memory by transferring files to a computer or deleting files from your device.

•Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

•The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

•If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

SM-J100HZBDSER, SM-J100FZBNILO, SM-J100FZWNPTR, SM2J100HZWAPAN, SM-J100HZBDORX specifications

The Samsung SM-J100HZWASEE and SM-J100HZBDSEE are part of the Galaxy J series, which is designed to deliver economical smartphones without compromising core smartphone functionalities. Launched in the mid-2014, these models cater to users looking for reliable performance in a compact design.

At first glance, the SM-J100 series showcases a sleek and modern aesthetic. The design features a plastic body with rounded edges for a comfortable grip. Measuring 130.2 x 67.6 x 8.3 mm and weighing just 123 grams, these devices are lightweight and easy to handle.

One of the standout features of the Samsung SM-J100H and SM-J100HZBDSEE is their display. Both models come with a 4.3-inch TFT touchscreen, offering a resolution of 800 x 480 pixels. This results in a satisfactory pixel density, allowing users to enjoy vibrant colors and decent viewing angles while using applications or browsing the web.

Under the hood, the SM-J100 devices are powered by a 1.3 GHz Quad-Core processor, capable of handling daily tasks with reasonable speed. They come with 1GB of RAM and 4GB of internal storage, which can be further expanded up to 64GB via a microSD card. This level of customization in storage makes the SM-J100 series appealing to users who store a variety of media on their devices.

In terms of camera capabilities, the SM-J100H features a 5-megapixel rear camera with autofocus and LED flash, while a 2-megapixel front camera caters to selfie enthusiasts and video calls. The camera performance is adequate for casual photography, allowing users to capture everyday moments with acceptable clarity.

Battery life is another strong point, as both models are equipped with a 1,500 mAh removable battery, ensuring sufficient power for day-to-day tasks. In addition, the devices support dual SIM functionality, allowing for flexible usage with multiple networks.

The software experience is enhanced by Samsung's TouchWiz UI layered over Android 4.4.2 KitKat. This interface provides a user-friendly experience with customizable options, although it may not support the latest applications due to its older Android version.

Connectivity options include 3G, Wi-Fi, Bluetooth, and GPS, ensuring that users stay connected and navigate efficiently. Overall, the Samsung SM-J100HZWASEE and SM-J100HZBDSEE are solid entry-level smartphones that balance functionality, design, and affordability, making them suitable for budget-conscious consumers seeking dependable mobile devices.