Sound echoes during a call

Appendix

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

Adjust the volume by pressing the Volume key or move to another area.

A cellular network or the Internet is often disconnected or audio quality is poor

•Ensure that you are not blocking the device’s internal antenna.

•When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again.

•When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network.

The battery icon is empty

Your battery is low. Charge the battery.

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SM-J330FZKDEUR, SM-J330FZDDNEE, SM-J330FZDNO2C, SM-J330FZDDSEE, SM2J330FZDNBGL specifications

The Samsung SM-J330GZSDXXV, SM-J330GZKDXXV, and SM-J330GZDDXXV are part of the Galaxy J3 series, designed to deliver a balanced combination of performance and affordability. These models are particularly notable for their user-friendly features, making them appealing for a wide range of users, from students to professionals seeking a reliable smartphone without breaking the bank.

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