Sound echoes during a call

Appendix

Adjust the volume by pressing the Volume key or move to another area.

A cellular network or the Internet is often disconnected or audio quality is poor

•Ensure that you are not blocking the device’s internal antenna.

•When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again.

•When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network.

The battery icon is empty

Your battery is low. Charge the battery.

The battery does not charge properly (For Samsung-approved chargers)

•Ensure that the charger is connected properly.

•If the battery terminals are dirty, the battery may not charge properly or the device may turn off. Wipe both gold-coloured contacts and try charging the battery again.

The battery depletes faster than when first purchased

•When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.

•Battery consumption increases when you use messaging features or some apps, such as games or the Internet.

•The battery is consumable and the useful charge will get shorter over time.

Your device is hot to the touch

When you use apps that require more power or use apps on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.

SM-J500HZWDSER, SM-J500HZKDSEK, SM-J500FZKAPCL, SM-J500HZWDKSA, SM-J500HZDDSER specifications

The Samsung SM-J500H series, including the SM-J500HZKDXXV, SM-J500HZWDXXV, and SM-J500HZDDXXV models, represents a popular lineup in the mid-range smartphone market. These models cater to users seeking a balance of functionality and affordability, packed with features that enhance both usability and performance.

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Display quality is another strong feature of this series. The devices are equipped with a 5-inch Super AMOLED display, offering vibrant colors and deep contrasts that enhance multimedia experiences. The screen resolution of 720 x 1280 pixels ensures sharpness, making it ideal for viewing videos, browsing the web, and gaming.

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In terms of photography, the Samsung SM-J500H models do not disappoint. The rear camera features a 13 MP sensor with autofocus and LED flash, capturing clear and detailed images even in low-light conditions. The 5 MP front-facing camera is perfect for selfies and video calls, making it a versatile choice for social media enthusiasts.

The devices run on Android OS, which offers a user-friendly experience and access to thousands of applications through the Google Play Store. Samsung’s proprietary TouchWiz interface enhances usability with customization options and features designed to optimize the user experience.

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In summary, the Samsung SM-J500HZKDXXV, SM-J500HZWDXXV, and SM-J500HZDDXXV smartphones combine design, performance, and features that deliver a comprehensive smartphone experience suitable for a variety of users. Their affordability, coupled with solid specifications, makes them an attractive option in the competitive smartphone market.