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Samsung SM2J500FZKDORX, SM-J500FZWASEB, SM-J500FZWAEUR, SM-J500FZWADBT Appendix, Troubleshooting

Models: SM2J500FZDAORX SM2J500FZKATMH SM2J500FZKAETL SM-J500FZWATMH SM2J500FZKAO2C SM-J500FZDDETL SM-J500FZWAPHE SM-J500FZDAITV SM-J500FZKADPL SM2J500FZKDORX SM-J500FZWDEUR SM-J500FZKAPRT SM-J500FZKADDE SM-J500FZKATPH SM2J500FZKADDE SM-J500FZWDXEO SM-J500FZWAMEO SM-J500FZWATPH SM-J500FZKDTPH SM-J500FZDAATO SM2J500FZKAXEH SM-J500FZDDXEH SM2J500FZDDETL SM-J500FZKDXEH SM-J500FZWDAUT SM-J500FZKATMH SM2J500FZDDXEH SM-J500FZKAPAN SM-J500FZDAETL SM2J500FZWAORX SM-J500FZWDORX SM2J500FZKATMZ SM-J500FZKAPHE SM-J500FZWAITV SM-J500FZKAPLS SM2J500FZWDORX SM2J500FZWDETL SM-J500FZDAXEH SM-J500FZKAO2C SM-J500FZDAXEF SM-J500FZKAXEO SM-J500FZKAOPT SM-J500FZKDMWD SM-J500FZWAXEO SM-J500FZWATCL SM-J500FZKATTR SM2J500FZDADDE SM-J500FZDAOPT SM-J500FZKDEUR SM-J500FZDDORX SM-J500FZKATMZ SM2J500FZKAVDH SM2J500FZWAO2C SM2J500FZWAVDH SM-J500FZWAETL SM-J500FZDDROM SM-J500FZWDROM SM-J500FZWAXEF SM-J500FZKAMEO SM-J500FZDATPH SM-J500FZWAEUR SM-J500FZWANEE SM-J500FZDANEE SM-J500FZKAVDH SM2J500FZWDXEH SM-J500FZKAXEH SM2J500FZWAETL SM-J500FZWAVDH SM-J500FZDDMWD SM-J500FZKAXEF SM-J500FZKAEUR SM-J500FZKASEB SM-J500FZDDAUT SM2J500FZKDXEH SM2J500FZWATMH SM2J500FZWAXEH SM-J500FZKDETL SM-J500FZWAXEH SM-J500FZKDROM SM-J500FZWACOS SM-J500FZKACOS SM-J500FZWDXEH SM-J500FZWDTPH SM-J500FZWATTR SM-J500FZWASEB SM-J500FZKAETL SM-J500FZKDAUT SM2J500FZKDETL SM2J500FZWAPAN SM-J500FZWDMWD SM-J500FZWAVGR SM-J500FZKAVGR SM-J500FZDAXEO SM-J500FZWAATO SM2J500FZDDORX SM-J500FZKAORX SM-J500FZKDORX SM-J500FZWAPAN SM-J500FZDAPHE SM-J500FZKANEE SM2J500FZDAXEH SM-J500FZWDETL SM2J500FZDAETL SM2J500FZKAORX SM-J500FZDAORX SM2J500FZKAPAN SM-J500FZDADDE SM-J500FZDAMEO SM-J500FZKAITV SM-J500FZWAVIA SM-J500FZDDTPH SM-J500FZDASEB SM-J500FZKDXEO SM-J500FZWAORX SM-J500FZWAO2C SM-J500FZWAAUT SM-J500FZDABGL SM-J500FZKAATO SM-J500FZDATCL SM-J500FZKATCL SM-J500FZDADBT SM-J500FZKADBT SM-J500FZWADBT

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Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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Samsung SM2J500FZKDORX, SM-J500FZWASEB, SM-J500FZWAEUR, SM-J500FZWADBT, SM-J500FZWAATO manual Appendix, Troubleshooting
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SM2J500FZDAORX, SM2J500FZKATMH, SM2J500FZKAETL, SM-J500FZWATMH, SM2J500FZKAO2C specifications

The Samsung SM-J500FZKANEE, SM-J500FZDANEE, and SM-J500FZWANEE are part of the Galaxy J5 series, which was designed to deliver a balanced combination of functionality, performance, and affordability. These models stand out for their robust features and user-friendly technologies.

One of the main highlights of these smartphones is their display. They come with a 5.0-inch Super AMOLED touchscreen that offers rich colors and deep blacks, making it perfect for multimedia consumption and gaming. The screen resolution of 720 x 1280 pixels ensures that images and videos are sharp and clear.

Powering these devices is a quad-core processor, which facilitates smooth multitasking and enhances overall performance. Coupled with 1.5GB of RAM, users can experience efficient operation across multiple apps, whether browsing the internet or playing high-demand games. Furthermore, the internal storage capacity of 16GB can be expanded via a microSD card, providing ample space for photos, videos, and apps.

Camera capabilities are essential for users today, and the J5 series does not disappoint. The smartphones feature a 13-megapixel rear camera with LED flash, enabling users to capture high-quality images even in low-light conditions. Additionally, the front-facing 5-megapixel camera is perfect for selfies and video calls, further enhancing the user experience.

The Galaxy J5 models are equipped with Android operating system, offering access to a plethora of applications through the Google Play Store. Samsung's user interface adds additional functionality and customization options, making these phones appealing for a broad range of users.

Battery life is another key feature, with a removable 2600mAh battery that ensures longevity throughout the day. With moderate usage, users can expect the phone to last over a full day on a single charge, which is vital for those who are constantly on the go.

Connectivity options include 4G LTE, Wi-Fi, Bluetooth, and GPS, making these phones well-equipped for modern demands. The dual SIM capability allows users to manage personal and work contacts efficiently.

In conclusion, the Samsung SM-J500FZKANEE, SM-J500FZDANEE, and SM-J500FZWANEE present a compelling choice for consumers looking for a budget-friendly option without compromising on essential features. Their blend of solid performance, impressive camera systems, and sleek design makes them suitable for any user.