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HP 480 manual Non-Recoverable Self-Test Failures, Troubleshooting

Models: 480

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Troubleshooting

Interpreting ERROR Messages on the HP AdvanceStack Router 200 Series

Non-Recoverable Self-Test Failures

If the router persists in a non-operating state and/or displays any error message other than the five listed above, then there may be a hardware problem that requires replacement of the router. Contact your HP dealer or service provider.

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Page 78

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HP 480 manual Non-Recoverable Self-Test Failures, Troubleshooting

Contents

HP AdvanceStack Routers Installation GuideSeries Series Installation Guide Hewlett-Packard Series 200 Routers Hewlett-Packard Series 400 RoutersInstallation Guide Preface PrefaceInstallation Guide Preface2. Features and General Hardware Operation Contents1. Installation and Initial Setup Contents3. Troubleshooting A. Cables and ConnectorsInterpreting ERROR Messages on the HP AdvanceStack D. FDDI Cable Attachment Configurations B. Modem ConfigurationC. Specifications Safety Information Regulatory Statements and Warranty IndexInstallation and Initial Setup Installation 2. Preparing the network page 3. Preparing the router hardware page4. Initializing and verifying the router page Phase 1 Ensure that You Have a Complete Set of Accessories Phase 1 Ensure that You Have a Complete Set of AccessoriesC a u t i o n Phase 2 Prepare the Network Phase 2 Prepare the NetworkPhase 2 Prepare the Network N o t eC o n s o l e N o t e Phase 3 Prepare the Router Hardware InstallationPhase 3 Prepare the Router Hardware A. Mount the Router Phase 3 Prepare the Router HardwarePhase 3 Prepare the Router Hardware Single-Height ModelsInstallation Figure 1-1. Rack Mount - Bracket PositionPhase 3 Prepare the Router Hardware Double-Height ModelsInstallation InstallationWhen Is a Console Necessary? B. Connect a Console OptionalPhase 3 Prepare the Router Hardware To install a consoleC. Attach Network Cables Phase 3 Prepare the Router HardwareC a u t i o n N o t e Connecting a LAN to the AUI Interface InstallationPhase 3 Prepare the Router Hardware N o t ePhase 3 Prepare the Router Hardware Figure 1-10. Installing the AUI Retainer4. Connect the network cable to the transceiver Connecting a LAN to the BNC Interface InstallationPhase 3 Prepare the Router Hardware properly grounded. Refer to ‘‘Safety Information’’ in the back ofother side of the ‘‘T’’ connector Phase 3 Prepare the Router HardwareFigure 1-12. BNC Connector -- Mid-Cable Figure 1-14. The Installed BNC Connector CoverPhase 3 Prepare the Router Hardware Connecting a LAN to the Token Ring InterfacePhase 3 Prepare the Router Hardware Connecting an FDDI Ring to the FDDI InterfaceFigure 1-16. Connecting FDDI Without a Bypass Switch InstallationPhase 3 Prepare the Router Hardware To port B of adjacent DAS station To port A of adjacent DAS stationInstallation Phase 3 Prepare the Router HardwareUsing an Optional Bypass Switch to Connect an FDDI Ring Figure 1-17. Connecting a Bypass SwitchPhase 3 Prepare the Router Hardware N o t eDisconnect the router from any directly connected FDDI ring Figure 1-18. Connecting a WAN Interface Phase 3 Prepare the Router HardwareConnecting a WAN to the WAN Interface N o t eD. Plug In and Verify the Router Hardware Phase 3 Prepare the Router HardwareN o t e Phase 3 Prepare the Router Hardware N o t esaved Power and InstallationPhase 3 Prepare the Router Hardware N o t eInstallation InstallationPhase 3 Prepare the Router Hardware N o t ePhase 4 Initialize and Verify the Router Phase 4 Initialize and Verify the RouterN o t e Phase 4 Initialize and Verify the Router This phase involves these stepsFigure 1-24. The Main Menu The Shortest Path to a Functioning Configuration A. Create or Modify a Router ConfigurationPhase 4 Initialize and Verify the Router N o t ePhase 4 Initialize and Verify the Router An Overview of Your Configuration ToolsTo boot the router now B. Boot the RouterPhase 4 Initialize and Verify the Router N o t ePhase 4 Initialize and Verify the Router Figure 1-25. The Default NCL PromptPress Y to commence the reboot operation Phase 4 Initialize and Verify the Router 6. When the copyright screen appearsFigure 1-26. The Copyright Screen C. Set the Correct Time and Date Optional Phase 4 Initialize and Verify the Routertime mm/dd/yy hhmmss D. Set Manager and User Passwords Optional Phase 4 Initialize and Verify the RouterPhase 4 Initialize and Verify the Router Setting a PasswordFigure 1-27. The NCL Screen with Default Prompt N o t e E. Verify Router InitializationPhase 4 Initialize and Verify the Router Figure 1-28. The NCL Selection in the Main MenuPhase 4 Initialize and Verify the Router Examine the Event LogFigure 1-29. The Event Log Line in the Main Menu Phase 4 Initialize and Verify the Router Return Advance display by one page P Roll back display by one pagePhase 4 Initialize and Verify the Router Figure 1-30. Example of the Statistics Screen Menu1-39 Phase 4 Initialize and Verify the Router The following service statistics screens are availablePhase 4 Initialize and Verify the Router N o t eExamine the Bridging and Routing Tables Phase 4 Initialize and Verify the Router 1-42Testing Node Accessibility Phase 4 Initialize and Verify the RouterTest Node Accessibility N o t eFeatures and General Hardware Operation Features FeaturesFeatures Router PortsFeatures Ethernet/802.3 LAN Port with either an AUI-only or AUI/BNC interfaceAdditional Features FeaturesRouter Operation Interpreting Front-Panel LEDs Interpreting Front-Panel LEDsFeatures Figure 2-2. Example of Router FrontPower Interpreting Back-Panel LEDsReset and Clear Reset andInterpreting Back-Panel LEDs FeaturesRouter Operation Figure 2-7. Example of Port Status LEDs for an FDDI PortMeanings of Router Status LEDs Interpreting Back-Panel LEDsN o t e Meanings of Port Status LEDsFeatures Router OperationN o t e Interpreting Back-Panel LEDs2-10 FDDI Port FeaturesInterpreting Back-Panel LEDs ThruOptical Bypass - Enabled green Interpreting Back-Panel LEDsFeatures Testing the LEDsTesting the LEDs Router OperationResetting the Router, Clearing the Passwords, and Clearing the Router Resetting the Router, Clearing the Passwords, and Clearing the RouterFigure 2-7. Location of the Reset and Clear Buttons To Reset the Router FeaturesN o t e To Clear the Manager and User Passwords Resetting the Router, Clearing the Passwords, and Clearing the RouterTo Clear the Router FeaturesN o t e C a u t i o n display the Main menu figure 1-24 on pageInitialization Sequence FeaturesInitialization Sequence Troubleshooting Introducing Router Troubleshooting Features Introducing Router Troubleshooting FeaturesBasic Troubleshooting Tips Basic Troubleshooting TipsN o t e N o t e Interpreting LED Error Patterns Interpreting LED Error PatternsTable 3-1. LED Error Patterns During Initialization Diagnostic Tips TroubleshootingInterpreting LED Error Patterns TroubleshootingTroubleshooting Interpreting ERROR Messages on the HP AdvanceStack Router 200 SeriesGeneral Procedure for Self-Test Failures Interpreting ERROR Messages on the HP AdvanceStack Router 200 SeriesERROR Incorrect CRC in FLASH ERROR Invalid size field in FLASH Recoverable Self-Test FailuresERROR Erasure ERROR, block # ERROR Programming ERROR, block # ERROR Illegal FLASH ID, byte #, got XXXX, expected YYYYNon-Recoverable Self-Test Failures TroubleshootingInterpreting ERROR Messages on the HP AdvanceStack Router 200 Series Verifying LED Operation on Other Router Models Verifying LED OperationVerifying LED Operation on the HP Router ER, TR, and SR C a u t i o nDiagnostic Tests Testing the Router OnlyDiagnostic Tests To test a WAN port Testing the Router’s PortsDiagnostic Tests To test a LAN port 802.3/Ethernet or 802.5/token ringReset Speed Sensing Troubleshooting a Terminal or Modem ConnectionDiagnostic Tests To test an FDDI portReset the Terminal Diagnostic TestsAdjust Baud Rate N o t eC a u t i o n Diagnostic TestsCheck the Configuration Test Router’s Console PortN o t e Testing a Transceiver on an Ethernet/802.3 PortDiagnostic Tests Operator’s ReferenceFigure 3-1. Example of NCL Screen with Default Prompt Testing a LinkDiagnostic Tests Tests from Other DevicesDiagnostic Tests 2. At the NCL prompt, enter one of the following commandsDiagnostic Tests Pingping ping x.x.x.x count ping x.x.x.x count wait Diagnostic Tests TelnetA Cables and Connectors Cables and Connectors Cable and Connector on Router HP CablesCables and A Connectors HP CablesCable and Connector on Router Other Standard CablesCables and Connectors Standard Cable or Cable SolutionRS-232 Modem Cable-Minimum Pin-Outs Cable and Connector Pin-OutsRouter Console Port Connector Pin-Outs Cables and ConnectorsTerminal/PC end Router end25-pin male Cables and Connectors RS-232 Cable for HP Portable 110 and Portable Plus-Minimum Pin-OutsNull-Modem Adapter for Use with Modem Cable-Minimum Pin-Outs Cable and Connector Pin-OutsCable and Connector Pin-Outs Router AUI LAN Port DefinitionAUI Cable-Minimum Pin-Outs Data In, Shield common drainCable and Connector Pin-Outs RS-449/422 WAN Cable-Minimum Pin-OutsCables and Connectors Cables and A ConnectorsCable and Connector Pin-Outs V.35 WAN Cable-Minimum Pin-OutsCables and Connectors A-10Cable and Connector Pin-Outs X.21 WAN Cable-Minimum Pin-OutCables and Connectors Cables and A ConnectorsCable and Connector Pin-Outs RS-232 WAN Cable-Minimum Pin-OutsCables and Connectors WAN link endCable and Connector Pin-Outs Back-to-Back Test CablesCables and Connectors Cables and A ConnectorsA-14 Cables and ConnectorsCable and Connector Pin-Outs 62-pin maleand RDB and so on, must be twisted pairs of wire Cables and ConnectorsCable and Connector Pin-Outs Cables and A Connectorsand RDB, and so on must be twisted pairs of wire Cables and ConnectorsCable and Connector Pin-Outs N o t eCable and Connector Pin-Outs Router Token Ring/802.5 LAN Port DefinitionCables and Connectors Cables and A ConnectorsCable and Connector Pin-Outs FDDI Optical Bypass DIN Connector Pinouts HP Part NumberCables and Connectors Figure A-2. FDDI Bypass Mini DIN Connector PinoutsCable and Connector Pin-Outs FDDI CableCables and Connectors Cables and A ConnectorsFor the Console Port Loopback ConnectorsCable and Connector Pin-Outs For an AUI LAN PortFor a WAN Port Cable and Connector Pin-OutsCables and A Connectors HP part number 28606-63007 pin connections pin 9 to pin pin 10 to pinB Modem Configuration HP 50759A Support Link HP 35031A Support LinkHP 37212B Support Link Modem ConfigurationConfiguration Hayes 2400 SmartmodemBlack Box V.32 9600 Async ModemC Specifications Specifications Power ConsumptionPhysical without brackets DimensionsElectromagnetic Emissions Safety ApprovalsEnvironmental Acoustical for GermanySpecifications Data Communications SpecificationsSpecifications Cable InterfacesC Specifications North AmericaTelenet, Tymnet, Infonet, DDN Europe Austria BelgiumFDDI Cable Attachment Configurations FDDI Cable Attachment Configurations Dual-Attach Station DAS Dual-Attach Station DASFigure D-1. Example of Dual-Attach Station Connections Single-Attach Station SAS Single-Attach Station SASFigure D-2. Example of Single-Attach Station Connections Dual-Homed Connection Dual-Homed ConnectionFigure D-3. Example of Dual-Homed Connection Safety Symbols Safety InformationSafety Information Safety InformationInformations concernant la sécurité Informations concernant la sécuritéSymboles de sécurité AVERTISSEMENTSafety Information Hinweise zur SicherheitSicherheitssymbole Hinweise zur SicherheitSimboli di sicurezza Considerazioni sulla sicurezzaConsiderazioni sulla sicurezza PERICOLOConsideraciones sobre seguridad Consideraciones sobre seguridadSafety Information Símbolos de seguridadSafety Information Safety Informationand Warranty Regulatory Statements and WarrantyRegulatory Statements and Warranty FCC Statement For U.S.A. OnlyN o t e European CommunityRegulatory Statements and Warranty VCCI Class 1 Japan Only For the HP Router PR/FR/TFR/LR/BRDeclarations of Conformity Regulatory Statements and Warrantyand Warranty Regulatory StatementsRegulatory Statements and Warranty HP Router PR HP Router FR HP Router TFR HP Router LR HP Router BRThree-Year Limited Hardware Warranty and WarrantyRegulatory Statements Third-Party Products HP designed the HP routers described in this guide to operate with industry-standard hardware and software products and Warranty Software or Firmware WarrantyRegulatory Statements and Warranty Regulatory StatementsIndex IndexSee data communications specifications concentrator, FDDI ...D-4 IndexSee null modem cable current ...C-2 G - H See HP Router ER HP cables ...A-3See network management manager password See password manuals See transceiver MIBSee station address See boot regulatory ...1-2 remote bridge ...A-3, A-13 Remote devicesQ - R See TelnetSee specifications See WAN portsSee trunk coupling unit Index weight ...C-2XCVR signal polling ...3-5 XCVR Signal Polling parameter XNS/IPX waiting for speed sense ...3-12 - 3-14 wall mount ...1-7Copyright 1994 Hewlett-Packard Company Printed in Singapore 7/94 Manual Part Number