Non-Recoverable Self-Test Failures, Troubleshooting | HP 480

Non-Recoverable Self-Test Failures

Troubleshooting

Interpreting ERROR Messages on the HP AdvanceStack Router 200 Series

Non-Recoverable Self-Test Failures

If the router persists in a non-operating state and/or displays any error message other than the five listed above, then there may be a hardware problem that requires replacement of the router. Contact your HP dealer or service provider.

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HP 480 manual Non-Recoverable Self-Test Failures, Troubleshooting

Contents

HP AdvanceStack Routers Installation GuideSeries Series Installation Guide Hewlett-Packard Series 200 Routers Hewlett-Packard Series 400 Routers Installation Guide Preface Preface Installation Guide 2. Features and General Hardware Operation Contents1. Installation and Initial Setup Contents 3. Troubleshooting A. Cables and ConnectorsInterpreting ERROR Messages on the HP AdvanceStack D. FDDI Cable Attachment Configurations B. Modem ConfigurationC. Specifications Safety Information Regulatory Statements and Warranty Index Installation and Initial Setup Installation 2. Preparing the network page 3. Preparing the router hardware page4. Initializing and verifying the router page Phase 1 Ensure that You Have a Complete Set of Accessories Phase 1 Ensure that You Have a Complete Set of AccessoriesC a u t i o n Phase 2 Prepare the Network Phase 2 Prepare the Network N o t e C o n s o l e N o t e Phase 3 Prepare the Router Hardware Phase 3 Prepare the Router Hardware A. Mount the Router Figure 1-3. Flat On Wall Single-Height ModelsFigure 1-1. Rack Mount - Bracket Position Figure 1-4. Straight Out From Wall Figure 1-7. Flat On Wall Double-Height ModelsFigure 1-5. Rack Mount - Bracket Position Figure 1-6. Rack Mount - Back Out B. Connect a Console Optional When Is a Console Necessary?To install a console C. Attach Network Cables C a u t i o n N o t e Connecting a LAN to the AUI Interface Figure 1-9. LAN AUI Connection Figure 1-10. Installing the AUI Retainer 4. Connect the network cable to the transceiver properly grounded. Refer to ‘‘Safety Information’’ in the back of InstallationConnecting a LAN to the BNC Interface W a r n i n g Figure 1-12. BNC Connector -- Mid-Cable other side of the ‘‘T’’ connectorFigure 1-14. The Installed BNC Connector Cover Connecting a LAN to the Token Ring Interface Connecting an FDDI Ring to the FDDI Interface MIC A Figure 1-16. Connecting FDDI Without a Bypass SwitchTo port B of adjacent DAS station To port A of adjacent DAS station MIC B Using an Optional Bypass Switch to Connect an FDDI Ring InstallationFigure 1-17. Connecting a Bypass Switch Disconnect the router from any directly connected FDDI ring Connecting a WAN to the WAN Interface Figure 1-18. Connecting a WAN Interface D. Plug In and Verify the Router Hardware saved Self-Test Power andWaiting for speed sense LEDs Figure 1-21. The Main Menu Screen Phase 4 Initialize and Verify the Router Phase 4 Initialize and Verify the Router This phase involves these steps Figure 1-24. The Main Menu A. Create or Modify a Router Configuration The Shortest Path to a Functioning Configuration An Overview of Your Configuration Tools B. Boot the Router To boot the router now Figure 1-25. The Default NCL Prompt Press Y to commence the reboot operation 6. When the copyright screen appears Figure 1-26. The Copyright Screen C. Set the Correct Time and Date Optional time mm/dd/yy hhmmss D. Set Manager and User Passwords Optional Setting a Password Figure 1-27. The NCL Screen with Default Prompt E. Verify Router Initialization Figure 1-28. The NCL Selection in the Main Menu Examine the Event Log Figure 1-29. The Event Log Line in the Main Menu Return Advance display by one page P Roll back display by one page Figure 1-30. Example of the Statistics Screen Menu 1-39 The following service statistics screens are available Examine the Bridging and Routing Tables 1-42 Test Node Accessibility Testing Node Accessibilitythe Operator’s Reference Features and General Hardware Operation Features Features Ethernet/802.3 LAN Port with either an AUI-only or AUI/BNC interface Router PortsFeatures Figure 2-1. Example of AUI and BNC LAN Interfaces Additional Features Interpreting Front-Panel LEDs Interpreting Front-Panel LEDsFigure 2-2. Example of Router Front Power Interpreting Back-Panel LEDsReset and Clear Reset and Figure 2-7. Example of Port Status LEDs for an FDDI Port Meanings of Router Status LEDs Not all port types appear on all routers Meanings of Port Status LEDsRouter Operation Net Fail Amber LED The Net Fail LEDs serve two functions 2-10 FDDI Port ThruFigure 2-6. FDDI Thru and Wrap A Operation Optical Bypass - Enabled green Testing the LEDs Testing the LEDs Resetting the Router, Clearing the Passwords, and Clearing the Router Resetting the Router, Clearing the Passwords, and Clearing the RouterFigure 2-7. Location of the Reset and Clear Buttons To Reset the Router To Clear the Manager and User Passwords To Clear the Router display the Main menu figure 1-24 on page Initialization Sequence Initialization Sequence Troubleshooting Introducing Router Troubleshooting Features Introducing Router Troubleshooting Features Basic Troubleshooting Tips Basic Troubleshooting TipsN o t e N o t e Interpreting LED Error Patterns Interpreting LED Error PatternsTable 3-1. LED Error Patterns During Initialization Operational fault LED patterns Any Ports LitAny WAN Interpreting ERROR Messages on the HP AdvanceStack Router 200 Series General Procedure for Self-Test FailuresInterpreting ERROR Messages on the HP AdvanceStack Router 200 Series ERROR Incorrect CRC in FLASH ERROR Invalid size field in FLASH Recoverable Self-Test FailuresERROR Erasure ERROR, block # ERROR Programming ERROR, block # ERROR Illegal FLASH ID, byte #, got XXXX, expected YYYY Non-Recoverable Self-Test Failures Verifying LED Operation on Other Router Models Verifying LED OperationVerifying LED Operation on the HP Router ER, TR, and SR Verifying LED Operation Diagnostic Tests Testing the Router OnlyDiagnostic Tests Testing the Router’s Ports To test a WAN portTo test a LAN port 802.3/Ethernet or 802.5/token ring To test an FDDI port Troubleshooting a Terminal or Modem ConnectionReset Speed Sensing To test the router’s console port Adjust Baud Rate Reset the Terminal Check the Configuration Test Router’s Console Portpress Return to display the copyright screen or the Main menu screen Testing a Transceiver on an Ethernet/802.3 Port Operator’s Reference Testing a Link Figure 3-1. Example of NCL Screen with Default PromptTests from Other Devices 2. At the NCL prompt, enter one of the following commands Ping ping ping x.x.x.x count ping x.x.x.x count wait Telnet A Cables and Connectors Cables and Connectors Cable and Connector on Router HP CablesCables and A Connectors HP Cables Other Standard Cables Standard Cable or Cable SolutionOther Standard Cables RS-232 Modem Cable-Minimum Pin-Outs Cable and Connector Pin-OutsRouter Console Port Connector Pin-Outs Cable and Connector Pin-Outs Terminal/PC end Router end25-pin male Router End RS-232 Cable for HP Portable 110 and Portable Plus-Minimum Pin-OutsNull-Modem Adapter for Use with Modem Cable-Minimum Pin-Outs Modem Cable End Router AUI LAN Port Definition AUI Cable-Minimum Pin-OutsData In, Shield common drain WAN link RS-449/422 WAN Cable-Minimum Pin-OutsRS-449 Signal Name 62-pin male V.35 WAN Cable-Minimum Pin-Outs A-10 X.21 WAN Cable-Minimum Pin-Out WAN link end15-pin male RS-232 WAN Cable-Minimum Pin-Outs Description Back-to-Back Test CablesConnector at End For Other Device A-14 and RDB and so on, must be twisted pairs of wire For the pinouts of this cable, turn the pageA-15 and RDB, and so on must be twisted pairs of wire A-16 Pin Definition of Token Ring Connector Router Token Ring/802.5 LAN Port DefinitionFigure A-1. Router Token Ring 802.5 MIC Connector Connector FDDI Optical Bypass DIN Connector Pinouts HP Part Number Figure A-2. FDDI Bypass Mini DIN Connector PinoutsA-18 FDDI Cable Figure A-3. Example of FDDI Cable For an AUI LAN Port Loopback ConnectorsFor the Console Port For a Token Ring/802.5 Port For a WAN Port HP part number 28606-63007 pin connections pin 9 to pin pin 10 to pinFor an FDDI Port B Modem Configuration HP 50759A Support Link HP 35031A Support LinkHP 37212B Support Link Modem Configuration Configuration Hayes 2400 SmartmodemBlack Box V.32 9600 Async Modem C Specifications Specifications Power ConsumptionPhysical without brackets Dimensions Electromagnetic Emissions Safety ApprovalsEnvironmental Acoustical for Germany Data Communications Specifications SpecificationsCable Interfaces North AmericaTelenet, Tymnet, Infonet, DDN Europe Austria Belgium FDDI Cable Attachment Configurations FDDI Cable Attachment Configurations Dual-Attach Station DAS Dual-Attach Station DASFigure D-1. Example of Dual-Attach Station Connections Single-Attach Station SAS Single-Attach Station SASFigure D-2. Example of Single-Attach Station Connections Dual-Homed Connection Dual-Homed ConnectionFigure D-3. Example of Dual-Homed Connection Safety Symbols Safety InformationSafety Information Safety Information Informations concernant la sécurité Informations concernant la sécuritéSymboles de sécurité AVERTISSEMENT Hinweise zur Sicherheit Hinweise zur SicherheitSicherheitssymbole VORSICHT Simboli di sicurezza Considerazioni sulla sicurezzaConsiderazioni sulla sicurezza PERICOLO Consideraciones sobre seguridad Consideraciones sobre seguridadSímbolos de seguridad Safety Information and Warranty Regulatory Statements and WarrantyRegulatory Statements and Warranty FCC Statement For U.S.A. Only European Community VCCI Class 1 Japan Only For the HP Router PR/FR/TFR/LR/BR Declarations of Conformity HP Router ER HP Router TR HP Router SR HP Router PR HP Router FR HP Router TFR HP Router LR HP Router BR Three-Year Limited Hardware Warranty Third-Party Products HP designed the HP routers described in this guide to operate with industry-standard hardware and software products Software or Firmware Warranty Index Index See data communications specifications concentrator, FDDI ...D-4 IndexSee null modem cable current ...C-2 G - H See HP Router ER HP cables ...A-3 See network management manager password See password manuals See transceiver MIB See station address See boot regulatory ...1-2 remote bridge ...A-3, A-13 Remote devicesQ - R See Telnet See specifications See WAN portsSee trunk coupling unit waiting for speed sense ...3-12 - 3-14 wall mount ...1-7 weight ...C-2XCVR signal polling ...3-5 XCVR Signal Polling parameter XNS/IPX WAN ...2-9 cable ...C-4 Copyright 1994 Hewlett-Packard Company Printed in Singapore 7/94 Manual Part Number