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HP 480 manual Troubleshooting, A. Cables and Connectors

Models: 480

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3. Troubleshooting

3. Troubleshooting

Introducing Router Troubleshooting Features	3-2
Basic Troubleshooting Tips	3-3
Interpreting LED Error Patterns	3-4
Interpreting ERROR Messages on the HP AdvanceStack
Router 200 Series	3-6
General Procedure for Self-Test Failures	3-6
Recoverable Self-Test Failures	3-7
Non-Recoverable Self-Test Failures	3-8
Verifying LED Operation	3-9
Verifying LED Operation on the HP Router ER, TR, and SR . . .	3-9
Verifying LED Operation on Other Router Models	3-9
Diagnostic Tests	3-10
Testing the Router Only	3-10
Testing the Router’s Ports	3-11
Troubleshooting a Terminal or Modem Connection	3-12
Testing a Transceiver on an Ethernet/802.3 Port	3-15
Testing a Link	3-16

A. Cables and Connectors

HP Cables	A-3
Other Standard Cables	A-4
Cable and Connector Pin-Outs	A-5
Router Console Port Connector Pin-Outs	A-5
RS-232 Modem Cable—Minimum Pin-Outs	A-5
RS-232 “Null Modem” Cable for Terminal/PC with
25-Pin Connector—Minimum Pin-Out	A-6
RS-232 “Null Modem” Cable for Terminal/PC with
9-Pin Connector—Minimum Pin-Outs	A-6
RS-232 Cable for HP Portable (110) and Portable
Plus—Minimum Pin-Outs	A-7
Null-Modem Adapter for Use with Modem
Cable—Minimum Pin-Outs	A-7
Router AUI LAN Port Definition	A-8
AUI Cable—Minimum Pin-Outs	A-8
RS-449/422 WAN Cable—Minimum Pin-Outs	A-9
V.35 WAN Cable—Minimum Pin-Outs	A-10
X.21 WAN Cable—Minimum Pin-Out	A-11
RS-232 WAN Cable—Minimum Pin-Outs	A-12
Back-to-Back Test Cables	A-13

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HP 480 manual Troubleshooting, A. Cables and Connectors, Interpreting ERROR Messages on the HP AdvanceStack

Contents

Installation Guide HP AdvanceStack RoutersSeries Series Hewlett-Packard Series 200 Routers Hewlett-Packard Series 400 Routers Installation GuideInstallation Guide Preface PrefacePreface Installation GuideContents Contents1. Installation and Initial Setup 2. Features and General Hardware OperationA. Cables and Connectors 3. TroubleshootingInterpreting ERROR Messages on the HP AdvanceStack Safety Information Regulatory Statements and Warranty Index B. Modem ConfigurationC. Specifications D. FDDI Cable Attachment ConfigurationsInstallation and Initial Setup 2. Preparing the network page 3. Preparing the router hardware page Installation4. Initializing and verifying the router page Phase 1 Ensure that You Have a Complete Set of Accessories Phase 1 Ensure that You Have a Complete Set of AccessoriesC a u t i o n Phase 2 Prepare the Network Phase 2 Prepare the NetworkN o t e Phase 2 Prepare the NetworkC o n s o l e N o t e Installation Phase 3 Prepare the Router HardwarePhase 3 Prepare the Router Hardware Phase 3 Prepare the Router Hardware A. Mount the RouterFigure 1-1. Rack Mount - Bracket Position Single-Height ModelsInstallation Phase 3 Prepare the Router HardwareInstallation Double-Height ModelsInstallation Phase 3 Prepare the Router HardwareTo install a console B. Connect a Console OptionalPhase 3 Prepare the Router Hardware When Is a Console Necessary?Phase 3 Prepare the Router Hardware C. Attach Network CablesC a u t i o n N o t e N o t e InstallationPhase 3 Prepare the Router Hardware Connecting a LAN to the AUI InterfaceFigure 1-10. Installing the AUI Retainer Phase 3 Prepare the Router Hardware4. Connect the network cable to the transceiver properly grounded. Refer to ‘‘Safety Information’’ in the back of InstallationPhase 3 Prepare the Router Hardware Connecting a LAN to the BNC InterfaceFigure 1-14. The Installed BNC Connector Cover Phase 3 Prepare the Router HardwareFigure 1-12. BNC Connector -- Mid-Cable other side of the ‘‘T’’ connectorConnecting a LAN to the Token Ring Interface Phase 3 Prepare the Router HardwareConnecting an FDDI Ring to the FDDI Interface Phase 3 Prepare the Router HardwareTo port B of adjacent DAS station To port A of adjacent DAS station InstallationPhase 3 Prepare the Router Hardware Figure 1-16. Connecting FDDI Without a Bypass SwitchFigure 1-17. Connecting a Bypass Switch Phase 3 Prepare the Router HardwareUsing an Optional Bypass Switch to Connect an FDDI Ring InstallationN o t e Phase 3 Prepare the Router HardwareDisconnect the router from any directly connected FDDI ring N o t e Phase 3 Prepare the Router HardwareConnecting a WAN to the WAN Interface Figure 1-18. Connecting a WAN InterfacePhase 3 Prepare the Router Hardware D. Plug In and Verify the Router HardwareN o t e N o t e Phase 3 Prepare the Router Hardwaresaved N o t e InstallationPhase 3 Prepare the Router Hardware Power andN o t e InstallationPhase 3 Prepare the Router Hardware InstallationPhase 4 Initialize and Verify the Router Phase 4 Initialize and Verify the RouterN o t e This phase involves these steps Phase 4 Initialize and Verify the RouterFigure 1-24. The Main Menu N o t e A. Create or Modify a Router ConfigurationPhase 4 Initialize and Verify the Router The Shortest Path to a Functioning ConfigurationAn Overview of Your Configuration Tools Phase 4 Initialize and Verify the RouterN o t e B. Boot the RouterPhase 4 Initialize and Verify the Router To boot the router nowFigure 1-25. The Default NCL Prompt Phase 4 Initialize and Verify the RouterPress Y to commence the reboot operation 6. When the copyright screen appears Phase 4 Initialize and Verify the RouterFigure 1-26. The Copyright Screen Phase 4 Initialize and Verify the Router C. Set the Correct Time and Date Optionaltime mm/dd/yy hhmmss Phase 4 Initialize and Verify the Router D. Set Manager and User Passwords OptionalSetting a Password Phase 4 Initialize and Verify the RouterFigure 1-27. The NCL Screen with Default Prompt Figure 1-28. The NCL Selection in the Main Menu E. Verify Router InitializationPhase 4 Initialize and Verify the Router N o t eExamine the Event Log Phase 4 Initialize and Verify the RouterFigure 1-29. The Event Log Line in the Main Menu Return Advance display by one page P Roll back display by one page Phase 4 Initialize and Verify the RouterFigure 1-30. Example of the Statistics Screen Menu Phase 4 Initialize and Verify the Router1-39 The following service statistics screens are available Phase 4 Initialize and Verify the RouterN o t e Phase 4 Initialize and Verify the RouterExamine the Bridging and Routing Tables 1-42 Phase 4 Initialize and Verify the RouterN o t e Phase 4 Initialize and Verify the RouterTest Node Accessibility Testing Node AccessibilityFeatures and General Hardware Operation Features FeaturesEthernet/802.3 LAN Port with either an AUI-only or AUI/BNC interface Router PortsFeatures FeaturesFeatures Additional FeaturesRouter Operation Figure 2-2. Example of Router Front Interpreting Front-Panel LEDsFeatures Interpreting Front-Panel LEDsReset and Interpreting Back-Panel LEDsReset and Clear PowerFigure 2-7. Example of Port Status LEDs for an FDDI Port FeaturesRouter Operation Interpreting Back-Panel LEDsInterpreting Back-Panel LEDs Meanings of Router Status LEDsRouter Operation Meanings of Port Status LEDsFeatures N o t eInterpreting Back-Panel LEDs N o t e2-10 Thru FeaturesInterpreting Back-Panel LEDs FDDI PortInterpreting Back-Panel LEDs Optical Bypass - Enabled greenRouter Operation Testing the LEDsTesting the LEDs FeaturesResetting the Router, Clearing the Passwords, and Clearing the Router Resetting the Router, Clearing the Passwords, and Clearing the RouterFigure 2-7. Location of the Reset and Clear Buttons Features To Reset the RouterN o t e Resetting the Router, Clearing the Passwords, and Clearing the Router To Clear the Manager and User PasswordsFeatures To Clear the RouterN o t e display the Main menu figure 1-24 on page C a u t i o nFeatures Initialization SequenceInitialization Sequence Troubleshooting Introducing Router Troubleshooting Features Introducing Router Troubleshooting FeaturesBasic Troubleshooting Tips Basic Troubleshooting TipsN o t e N o t e Interpreting LED Error Patterns Interpreting LED Error PatternsTable 3-1. LED Error Patterns During Initialization Troubleshooting TroubleshootingInterpreting LED Error Patterns Diagnostic TipsInterpreting ERROR Messages on the HP AdvanceStack Router 200 Series Interpreting ERROR Messages on the HP AdvanceStack Router 200 SeriesGeneral Procedure for Self-Test Failures TroubleshootingERROR Illegal FLASH ID, byte #, got XXXX, expected YYYY Recoverable Self-Test FailuresERROR Erasure ERROR, block # ERROR Programming ERROR, block # ERROR Incorrect CRC in FLASH ERROR Invalid size field in FLASHTroubleshooting Non-Recoverable Self-Test FailuresInterpreting ERROR Messages on the HP AdvanceStack Router 200 Series C a u t i o n Verifying LED OperationVerifying LED Operation on the HP Router ER, TR, and SR Verifying LED Operation on Other Router ModelsTesting the Router Only Diagnostic TestsDiagnostic Tests To test a LAN port 802.3/Ethernet or 802.5/token ring Testing the Router’s PortsDiagnostic Tests To test a WAN portTo test an FDDI port Troubleshooting a Terminal or Modem ConnectionDiagnostic Tests Reset Speed SensingN o t e Diagnostic TestsAdjust Baud Rate Reset the TerminalTest Router’s Console Port Diagnostic TestsCheck the Configuration C a u t i o nOperator’s Reference Testing a Transceiver on an Ethernet/802.3 PortDiagnostic Tests N o t eTests from Other Devices Testing a LinkDiagnostic Tests Figure 3-1. Example of NCL Screen with Default Prompt2. At the NCL prompt, enter one of the following commands Diagnostic TestsPing Diagnostic Testsping ping x.x.x.x count ping x.x.x.x count wait Telnet Diagnostic TestsA Cables and Connectors Cables and Connectors HP Cables HP CablesCables and A Connectors Cable and Connector on RouterStandard Cable or Cable Solution Other Standard CablesCables and Connectors Cable and Connector on RouterCables and Connectors Cable and Connector Pin-OutsRouter Console Port Connector Pin-Outs RS-232 Modem Cable-Minimum Pin-OutsRouter end Terminal/PC end25-pin male Cable and Connector Pin-Outs RS-232 Cable for HP Portable 110 and Portable Plus-Minimum Pin-OutsNull-Modem Adapter for Use with Modem Cable-Minimum Pin-Outs Cables and ConnectorsData In, Shield common drain Router AUI LAN Port DefinitionAUI Cable-Minimum Pin-Outs Cable and Connector Pin-OutsCables and A Connectors RS-449/422 WAN Cable-Minimum Pin-OutsCables and Connectors Cable and Connector Pin-OutsA-10 V.35 WAN Cable-Minimum Pin-OutsCables and Connectors Cable and Connector Pin-OutsCables and A Connectors X.21 WAN Cable-Minimum Pin-OutCables and Connectors Cable and Connector Pin-OutsWAN link end RS-232 WAN Cable-Minimum Pin-OutsCables and Connectors Cable and Connector Pin-OutsCables and A Connectors Back-to-Back Test CablesCables and Connectors Cable and Connector Pin-Outs62-pin male Cables and ConnectorsCable and Connector Pin-Outs A-14Cables and A Connectors Cables and ConnectorsCable and Connector Pin-Outs and RDB and so on, must be twisted pairs of wireN o t e Cables and ConnectorsCable and Connector Pin-Outs and RDB, and so on must be twisted pairs of wireCables and A Connectors Router Token Ring/802.5 LAN Port DefinitionCables and Connectors Cable and Connector Pin-OutsFigure A-2. FDDI Bypass Mini DIN Connector Pinouts FDDI Optical Bypass DIN Connector Pinouts HP Part NumberCables and Connectors Cable and Connector Pin-OutsCables and A Connectors FDDI CableCables and Connectors Cable and Connector Pin-OutsFor an AUI LAN Port Loopback ConnectorsCable and Connector Pin-Outs For the Console PortHP part number 28606-63007 pin connections pin 9 to pin pin 10 to pin Cable and Connector Pin-OutsCables and A Connectors For a WAN PortB Modem Configuration Modem Configuration HP 35031A Support LinkHP 37212B Support Link HP 50759A Support LinkModem Hayes 2400 SmartmodemBlack Box V.32 9600 Async ConfigurationC Specifications Dimensions Power ConsumptionPhysical without brackets SpecificationsAcoustical for Germany Safety ApprovalsEnvironmental Electromagnetic EmissionsCable Interfaces Data Communications SpecificationsSpecifications SpecificationsNorth AmericaTelenet, Tymnet, Infonet, DDN Europe Austria Belgium C SpecificationsFDDI Cable Attachment Configurations FDDI Cable Attachment Configurations Dual-Attach Station DAS Dual-Attach Station DASFigure D-1. Example of Dual-Attach Station Connections Single-Attach Station SAS Single-Attach Station SASFigure D-2. Example of Single-Attach Station Connections Dual-Homed Connection Dual-Homed ConnectionFigure D-3. Example of Dual-Homed Connection Safety Information Safety InformationSafety Information Safety SymbolsAVERTISSEMENT Informations concernant la sécuritéSymboles de sécurité Informations concernant la sécuritéHinweise zur Sicherheit Hinweise zur SicherheitSicherheitssymbole Safety InformationPERICOLO Considerazioni sulla sicurezzaConsiderazioni sulla sicurezza Simboli di sicurezzaSímbolos de seguridad Consideraciones sobre seguridadSafety Information Consideraciones sobre seguridadSafety Information Safety InformationFCC Statement For U.S.A. Only Regulatory Statements and WarrantyRegulatory Statements and Warranty and WarrantyVCCI Class 1 Japan Only For the HP Router PR/FR/TFR/LR/BR European CommunityRegulatory Statements and Warranty N o t eRegulatory Statements Regulatory Statements and Warrantyand Warranty Declarations of ConformityHP Router PR HP Router FR HP Router TFR HP Router LR HP Router BR Regulatory Statements and Warrantyand Warranty Three-Year Limited Hardware WarrantyRegulatory Statements Third-Party Products HP designed the HP routers described in this guide to operate with industry-standard hardware and software products Regulatory Statements Software or Firmware WarrantyRegulatory Statements and Warranty and WarrantyIndex IndexIndex See data communications specifications concentrator, FDDI ...D-4See null modem cable current ...C-2 See HP Router ER HP cables ...A-3 G - HSee transceiver MIB See network management manager password See password manualsSee Telnet See boot regulatory ...1-2 remote bridge ...A-3, A-13 Remote devicesQ - R See station addressSee WAN ports See specificationsSee trunk coupling unit waiting for speed sense ...3-12 - 3-14 wall mount ...1-7 weight ...C-2XCVR signal polling ...3-5 XCVR Signal Polling parameter XNS/IPX IndexManual Part Number Copyright 1994 Hewlett-Packard Company Printed in Singapore 7/94