Recoverable Self-Test Failures, N o t e | HP 480 specification

Recoverable Self-Test Failures

		Troubleshooting
		Interpreting ERROR Messages on the HP AdvanceStack Router 200 Series
		Press [Return] or wait 10 seconds to attempt to load the router’s operating
		code.

N o t e		If a qualified support person is available to operate the selftest monitor,
		press [s] to enter the selftest monitor. Otherwise, do as described above
		to attempt to load the operating code.
		In all cases of displayed ERROR messages, take additional action as
		indicated below:
			If the operating code is successfully loaded, you can continue


			normal router operation. However, you should record the initial
			failure information and call for service from your HP dealer or
			service provider. It may be necessary to download new operating
			code to your router. For more information, refer to ‘‘Recoverable
			Self-Test Failures’’, below.
			If the operating code does not successfully load, record the failure


			information and call for service from your HP dealer or service
			provider. It may be necessary to replace your router.

Recoverable Self-Test Failures

The following two error messages indicate a problem in the router’s FLASH memory that may be corrected by cycling the power. If, after the power is cycled, the problem persists, then it may be corrected by down- loading new operating code. In this case, contact your HP dealer or service provider.

ERROR: Erasure ERROR, block #

ERROR: Programming ERROR, block #

The following three error messages indicate a problem in the router’s FLASH memory that may be corrected by downloading new operating code. For further assistance, contact your Hewlett-Packard repre- sentative.

ERROR: Incorrect CRC in FLASH

ERROR: Invalid size field in FLASH

ERROR: Illegal FLASH ID, byte #, got XXXX, expected YYYY

Troubleshooting 3

3-7

Image 77

HP 480 manual Recoverable Self-Test Failures, N o t e, ERROR Erasure ERROR, block # ERROR Programming ERROR, block #

Contents

Series Series HP AdvanceStack RoutersInstallation Guide Hewlett-Packard Series 200 Routers Hewlett-Packard Series 400 Routers Installation Guide Installation Guide Preface Preface Preface 1. Installation and Initial Setup Contents2. Features and General Hardware Operation Contents Interpreting ERROR Messages on the HP AdvanceStack 3. TroubleshootingA. Cables and Connectors C. Specifications B. Modem ConfigurationD. FDDI Cable Attachment Configurations Safety Information Regulatory Statements and Warranty Index Installation and Initial Setup 4. Initializing and verifying the router page Installation2. Preparing the network page 3. Preparing the router hardware page C a u t i o n Phase 1 Ensure that You Have a Complete Set of AccessoriesPhase 1 Ensure that You Have a Complete Set of Accessories Phase 2 Prepare the Network Phase 2 Prepare the Network C o n s o l e N o t e N o t e Phase 3 Prepare the Router Hardware Phase 3 Prepare the Router Hardware A. Mount the Router Figure 1-1. Rack Mount - Bracket Position Single-Height ModelsFigure 1-3. Flat On Wall Figure 1-4. Straight Out From Wall Figure 1-5. Rack Mount - Bracket Position Double-Height ModelsFigure 1-7. Flat On Wall Figure 1-6. Rack Mount - Back Out To install a console B. Connect a Console OptionalWhen Is a Console Necessary? C a u t i o n N o t e C. Attach Network Cables Figure 1-9. LAN AUI Connection Connecting a LAN to the AUI Interface 4. Connect the network cable to the transceiver Figure 1-10. Installing the AUI Retainer Connecting a LAN to the BNC Interface Installationproperly grounded. Refer to ‘‘Safety Information’’ in the back of W a r n i n g Figure 1-14. The Installed BNC Connector Cover Figure 1-12. BNC Connector -- Mid-Cableother side of the ‘‘T’’ connector Connecting a LAN to the Token Ring Interface Connecting an FDDI Ring to the FDDI Interface To port B of adjacent DAS station To port A of adjacent DAS station Figure 1-16. Connecting FDDI Without a Bypass SwitchMIC A MIC B Figure 1-17. Connecting a Bypass Switch Using an Optional Bypass Switch to Connect an FDDI RingInstallation Disconnect the router from any directly connected FDDI ring Figure 1-18. Connecting a WAN Interface Connecting a WAN to the WAN Interface D. Plug In and Verify the Router Hardware saved Waiting for speed sense Power andSelf-Test LEDs Figure 1-21. The Main Menu Screen Phase 4 Initialize and Verify the Router Phase 4 Initialize and Verify the Router Figure 1-24. The Main Menu This phase involves these steps The Shortest Path to a Functioning Configuration A. Create or Modify a Router Configuration An Overview of Your Configuration Tools To boot the router now B. Boot the Router Press Y to commence the reboot operation Figure 1-25. The Default NCL Prompt Figure 1-26. The Copyright Screen 6. When the copyright screen appears time mm/dd/yy hhmmss C. Set the Correct Time and Date Optional D. Set Manager and User Passwords Optional Figure 1-27. The NCL Screen with Default Prompt Setting a Password Figure 1-28. The NCL Selection in the Main Menu E. Verify Router Initialization Figure 1-29. The Event Log Line in the Main Menu Examine the Event Log Return Advance display by one page P Roll back display by one page 1-39 Figure 1-30. Example of the Statistics Screen Menu The following service statistics screens are available Examine the Bridging and Routing Tables 1-42 the Operator’s Reference Test Node AccessibilityTesting Node Accessibility Features and General Hardware Operation Features Features Features Router PortsEthernet/802.3 LAN Port with either an AUI-only or AUI/BNC interface Figure 2-1. Example of AUI and BNC LAN Interfaces Additional Features Figure 2-2. Example of Router Front Interpreting Front-Panel LEDsInterpreting Front-Panel LEDs Reset and Clear Interpreting Back-Panel LEDsPower Reset and Figure 2-7. Example of Port Status LEDs for an FDDI Port Meanings of Router Status LEDs Router Operation Meanings of Port Status LEDsNot all port types appear on all routers Net Fail Amber LED The Net Fail LEDs serve two functions 2-10 Figure 2-6. FDDI Thru and Wrap A Operation FDDI PortThru Optical Bypass - Enabled green Testing the LEDs Testing the LEDs Figure 2-7. Location of the Reset and Clear Buttons Resetting the Router, Clearing the Passwords, and Clearing the RouterResetting the Router, Clearing the Passwords, and Clearing the Router To Reset the Router To Clear the Manager and User Passwords To Clear the Router display the Main menu figure 1-24 on page Initialization Sequence Initialization Sequence Troubleshooting Introducing Router Troubleshooting Features Introducing Router Troubleshooting Features N o t e N o t e Basic Troubleshooting TipsBasic Troubleshooting Tips Table 3-1. LED Error Patterns During Initialization Interpreting LED Error PatternsInterpreting LED Error Patterns Any WAN Operational fault LED patternsAny Ports Lit Interpreting ERROR Messages on the HP AdvanceStack Router 200 Series Interpreting ERROR Messages on the HP AdvanceStack Router 200 SeriesGeneral Procedure for Self-Test Failures ERROR Erasure ERROR, block # ERROR Programming ERROR, block # Recoverable Self-Test FailuresERROR Incorrect CRC in FLASH ERROR Invalid size field in FLASH ERROR Illegal FLASH ID, byte #, got XXXX, expected YYYY Non-Recoverable Self-Test Failures Verifying LED Operation on the HP Router ER, TR, and SR Verifying LED OperationVerifying LED Operation on Other Router Models Verifying LED Operation Diagnostic Tests Diagnostic TestsTesting the Router Only To test a LAN port 802.3/Ethernet or 802.5/token ring Testing the Router’s PortsTo test a WAN port Reset Speed Sensing Troubleshooting a Terminal or Modem ConnectionTo test an FDDI port To test the router’s console port Reset the Terminal Adjust Baud Rate press Return to display the copyright screen or the Main menu screen Check the ConfigurationTest Router’s Console Port Operator’s Reference Testing a Transceiver on an Ethernet/802.3 Port Tests from Other Devices Testing a LinkFigure 3-1. Example of NCL Screen with Default Prompt 2. At the NCL prompt, enter one of the following commands ping ping x.x.x.x count ping x.x.x.x count wait Ping Telnet A Cables and Connectors Cables and Connectors Cables and A Connectors HP CablesCable and Connector on Router HP Cables Other Standard Cables Other Standard CablesStandard Cable or Cable Solution Router Console Port Connector Pin-Outs Cable and Connector Pin-OutsRS-232 Modem Cable-Minimum Pin-Outs Cable and Connector Pin-Outs 25-pin male Terminal/PC endRouter end Null-Modem Adapter for Use with Modem Cable-Minimum Pin-Outs RS-232 Cable for HP Portable 110 and Portable Plus-Minimum Pin-OutsRouter End Modem Cable End Data In, Shield common drain Router AUI LAN Port DefinitionAUI Cable-Minimum Pin-Outs RS-449 Signal Name RS-449/422 WAN Cable-Minimum Pin-OutsWAN link 62-pin male A-10 V.35 WAN Cable-Minimum Pin-Outs 15-pin male X.21 WAN Cable-Minimum Pin-OutWAN link end RS-232 WAN Cable-Minimum Pin-Outs Connector at End Back-to-Back Test CablesDescription For Other Device A-14 A-15 and RDB and so on, must be twisted pairs of wireFor the pinouts of this cable, turn the page A-16 and RDB, and so on must be twisted pairs of wire Figure A-1. Router Token Ring 802.5 MIC Connector Router Token Ring/802.5 LAN Port DefinitionPin Definition of Token Ring Connector Connector A-18 FDDI Optical Bypass DIN Connector Pinouts HP Part NumberFigure A-2. FDDI Bypass Mini DIN Connector Pinouts Figure A-3. Example of FDDI Cable FDDI Cable For the Console Port Loopback ConnectorsFor an AUI LAN Port For a Token Ring/802.5 Port For an FDDI Port For a WAN PortHP part number 28606-63007 pin connections pin 9 to pin pin 10 to pin B Modem Configuration HP 37212B Support Link HP 35031A Support LinkHP 50759A Support Link Modem Configuration Black Box V.32 9600 Async Hayes 2400 SmartmodemConfiguration Modem C Specifications Physical without brackets Power ConsumptionSpecifications Dimensions Environmental Safety ApprovalsElectromagnetic Emissions Acoustical for Germany Cable Interfaces Data Communications SpecificationsSpecifications North AmericaTelenet, Tymnet, Infonet, DDN Europe Austria Belgium FDDI Cable Attachment Configurations FDDI Cable Attachment Configurations Figure D-1. Example of Dual-Attach Station Connections Dual-Attach Station DASDual-Attach Station DAS Figure D-2. Example of Single-Attach Station Connections Single-Attach Station SASSingle-Attach Station SAS Figure D-3. Example of Dual-Homed Connection Dual-Homed ConnectionDual-Homed Connection Safety Information Safety InformationSafety Symbols Safety Information Symboles de sécurité Informations concernant la sécuritéInformations concernant la sécurité AVERTISSEMENT Sicherheitssymbole Hinweise zur SicherheitHinweise zur Sicherheit VORSICHT Considerazioni sulla sicurezza Considerazioni sulla sicurezzaSimboli di sicurezza PERICOLO Símbolos de seguridad Consideraciones sobre seguridadConsideraciones sobre seguridad Safety Information Regulatory Statements and Warranty Regulatory Statements and Warrantyand Warranty FCC Statement For U.S.A. Only VCCI Class 1 Japan Only For the HP Router PR/FR/TFR/LR/BR European Community HP Router ER HP Router TR HP Router SR Declarations of Conformity HP Router PR HP Router FR HP Router TFR HP Router LR HP Router BR Three-Year Limited Hardware Warranty Third-Party Products HP designed the HP routers described in this guide to operate with industry-standard hardware and software products Software or Firmware Warranty Index Index See null modem cable current ...C-2 See data communications specifications concentrator, FDDI ...D-4Index See HP Router ER HP cables ...A-3 G - H See transceiver MIB See network management manager password See password manuals Q - R See boot regulatory ...1-2 remote bridge ...A-3, A-13 Remote devicesSee station address See Telnet See trunk coupling unit See specificationsSee WAN ports XCVR signal polling ...3-5 XCVR Signal Polling parameter XNS/IPX weight ...C-2waiting for speed sense ...3-12 - 3-14 wall mount ...1-7 WAN ...2-9 cable ...C-4 Manual Part Number Copyright 1994 Hewlett-Packard Company Printed in Singapore 7/94