Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Password: When the device lock feature is enabled, you must enter the password you set for the device.

PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

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Samsung SM-T116NYKUXXV, SM-T116NDWUXXV manual Troubleshooting, Your device displays network or service error messages

SM-T116NYKUXXV, SM-T116NDWUXXV specifications

The Samsung SM-T116NDWUXXV and SM-T116NYKUXXV are compact and efficient tablet models designed to cater to users looking for portability and performance. These tablets are part of Samsung's Galaxy Tab series and are positioned as user-friendly devices perfect for browsing, media consumption, and light productivity tasks.

One of the most notable features of both models is their lightweight design, which makes them easy to carry around, making them ideal for students and on-the-go professionals. The tablets sport a 7-inch display, offering a resolution that provides crisp visuals and vibrant colors, enhancing the viewing experience whether you're watching videos or reading e-books.

Powered by a quad-core processor, the SM-T116NDWUXXV and SM-T116NYKUXXV ensure a smooth and responsive interface. This level of processing power allows for seamless multitasking, enabling users to switch between apps without noticeable lag. With 1GB of RAM, these devices can handle everyday tasks effortlessly, although users engaged in more intensive applications may find limitations.

Both models come equipped with 8GB of internal storage, which can be expanded up to 32GB via microSD card. This expansion capability is a significant advantage, as it allows users to store additional media files, apps, and documents without worrying about running out of space. The tablets run on Android, providing access to a wide range of applications through the Google Play Store.

Connectivity options include Wi-Fi, ensuring that users can stay connected to the internet for browsing, streaming, and downloading content. The SM-T116NDWUXXV is specifically designed with a focus on both online and offline functionality, which is complemented by a long-lasting battery that supports extended use throughout the day.

Samsung has also integrated features like Kids Mode, which helps make the tablets more suitable for family use by providing safe and engaging content for children. In terms of design, the tablets have a sleek and modern appearance, with a durable build that can withstand the rigors of everyday use.

In conclusion, the Samsung SM-T116NDWUXXV and SM-T116NYKUXXV tablets represent an excellent choice for individuals seeking a compact yet powerful device for various tasks. With their user-friendly interface, portability, and adequate performance specifications, they cater to a diverse range of users, from casual browsers to those in need of a secondary device for productivity.