Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. Contact your service provider for more details.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Charge the battery completely before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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SM-T3100MKAXSK, SM-T3100ZWATMC, SM-T3100ZWAPHE, SM-T3100ZWAXEH, SM-T3100ZWANEE specifications

The Samsung SM-T3100MKASEB and SM-T3100ZWASEB are two impressive tablets that showcase Samsung's commitment to delivering high-performance devices. Renowned for their sleek design and powerful capabilities, these models are part of Samsung's Galaxy Tab series, creating a strong entry in the competitive tablet market.

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Under the hood, these devices are powered by a robust processor, ensuring smooth multitasking and efficient application performance. Coupled with a generous amount of RAM, users can enjoy lag-free usage, whether they are utilizing productivity apps, engaging in gaming, or browsing through extensive media libraries. The internal storage options cater to the needs of various users, providing ample space for apps, documents, photos, and videos.

Connectivity is a strong suit for the SM-T3100MKASEB and SM-T3100ZWASEB. They feature Wi-Fi and Bluetooth capabilities, enabling quick and easy connections to the internet and other devices. Additionally, they come equipped with USB ports, allowing users to expand their storage or connect peripherals for enhanced functionality.

Battery life is another critical factor for tablet users, and these two models do not disappoint. They provide a long-lasting battery that can easily handle a full day of usage, from work tasks to entertainment needs. Fast charging technology further ensures that users spend less time tethered to an outlet and more time enjoying their devices.

The tablets run on Samsung's customized version of Android, offering a user-friendly interface along with access to a vast library of applications through the Google Play Store. This operating system also includes various Samsung-exclusive features and pre-installed apps that enhance productivity and creativity.

In summary, the Samsung SM-T3100MKASEB and SM-T3100ZWASEB stand out for their combination of powerful performance, stunning display quality, and strong battery life. Whether for personal or professional use, these tablets deliver a well-rounded experience that meets the demands of today's tech-savvy consumers. With their impressive specifications and Samsung's reputation for quality, they are worthy contenders in the tablet market.