Samsung SM-T3100GNAATO, SM-T3100GNABGL, SM-T3100GNAEUR, SM-T3100GNAKSA, SM-T3100GNANEE, SM-T3100GNAPHE, SM-T3100GNASER, SM-T3100GNATPH, SM-T3100GNATUR, SM-T3100GNEATO, SM-T3100GNENEE, SM-T3100GRAEUR, SM-T3100GRAPHE, SM-T3100GRASER, SM-T3100MKAATO, SM-T3100MKAAUT, SM-T3100MKABGL, SM-T3100MKADBT, SM-T3100MKAEUR, SM-T3100MKANEE, SM-T3100MKAPHE, SM-T3100MKASEB, SM-T3100MKASEE, SM-T3100MKASER, SM-T3100MKATMC, SM-T3100MKATPH, SM-T3100MKAXEF, SM-T3100MKAXEH, SM-T3100MKAXEO, SM-T3100MKAXSK, SM-T3100MKEATO, SM-T3100MKEFNC, SM-T3100MKENEE, SM-T3100ZWAATO, SM-T3100ZWAAUT, SM-T3100ZWABGL, SM-T3100ZWACYO, SM-T3100ZWADBT, SM-T3100ZWAEUR, SM-T3100ZWAITV, SM-T3100ZWAKSA, SM-T3100ZWANEE, SM-T3100ZWAPHE, SM-T3100ZWAROM, SM-T3100ZWASEB, SM-T3100ZWASEE, SM-T3100ZWASER, SM-T3100ZWATMC, SM-T3100ZWATPH, SM-T3100ZWATUR, SM-T3100ZWAXEF, SM-T3100ZWAXEH, SM-T3100ZWAXEO, SM-T3100ZWAXEZ, SM-T3100ZWAXSK, SM-T3100ZWENEE Troubleshooting

Table of Contents

111Backup and reset

112Add account

112Motion

112Voice control

112Accessories

113Date and time

113Accessibility

114About device

114Google Settings

Troubleshooting

Contents

Page About this manual Instructional icons Copyright Trademarks Table of Contents Media Application & media stores Utilities Travel & local Settings Troubleshooting Getting started Device layout Buttons Package contents Charging the battery Charging with the charger Checking the battery charge status Reducing the battery consumption Inserting a memory card Removing the memory card Formatting the memory card Turning the device on and off Holding the device Locking and unlocking the device Adjusting the volume Switching to silent mode Basics Indicator icons Using the touch screen Finger gestures Tapping Dragging Double-tapping Flicking Pinching Control motions Rotating the screen Sweeping Covering Using Multi Window Using a split screen Multi Window Launching applications in a split screen Multi Window Page Sharing content between applications Creating a Multi Window combination Notifications Home screen Rearranging items Adding an application icon Adding an item Moving an item Rearranging panels Adding a new panel Moving a panel Removing a panel Setting wallpaper Locked screen Adding widgets Applications screen Rearranging applications Organising with folders Installing applications Uninstalling applications Disabling applications Using applications Opening an application Opening from recently-usedapplications Closing an application Help Entering text Changing the keyboard type Using the Samsung keyboard Entering uppercase Changing the keyboard type Entering text by voice Copying and pasting Connecting to a Wi-Finetwork Turning Wi-Fion and off Joining Wi-Finetworks Adding Wi-Finetworks Forgetting Wi-Finetworks Setting up accounts Adding accounts Removing accounts Transferring files Connecting with Samsung Kies Connecting with Windows Media Player Connecting as a media device Securing the device Setting a face unlock Setting a face and voice unlock Setting a pattern Setting a PIN Setting a password Unlocking the device Upgrading the device Upgrading with Samsung Kies Upgrading over the air Communication Contacts Managing contacts Creating a contact Editing a contact Searching for contacts Displaying contacts Moving contacts Moving contacts to Google Moving contacts to Samsung Importing and exporting contacts Importing contacts Exporting contacts Sharing contacts Favourite contacts Business card Email Setting up email accounts Sending messages Sending scheduled messages Reading messages Google Mail Page Hangouts Google+ Photos Twitter Web & network Internet Viewing webpages Opening a new page Searching the web by voice Chrome Syncing with other devices Screen Mirroring Samsung Link Sending files Sharing files Playing files on a remote device Managing contents on a web storage service Group Play Creating a group for Group Play Joining Group Play Using additional features in a Group Play session WatchON Connecting to a TV Watching TV Setting programme reminders Media Music Playing music Setting a song as alarm ringtone Creating playlists Playing music by mood Camera Taking photos Taking a photo Shooting mode Panoramic photos Taking videos Taking a video Recording mode Zooming in and out Share shot Controlling the camera remotely Configuring settings for Camera Shortcuts Gallery Viewing images Zooming in and out Playing videos Trimming segments of a video Editing images Modifying images Favourite images Deleting images Sharing images Setting as wallpaper Tagging faces Using Tag Buddy Story Album Creating story albums Creating albums from Gallery Creating albums by tag information Viewing story albums Order photo book Export Album Delete page Creating albums with recommended photos Setting your home city Setting a minimum number of photos Creating an event or travel album Paper Artist Video Deleting videos Sharing videos Using Popup Video player YouTube Watching videos Uploading videos Flipboard Application & media stores Play Store Samsung Apps Game Hub Music Hub MY MUSIC CATALOGUE RADIO Play Books Play Movies Play Music Play Games Play Newsstand Readers Hub Video Hub Utilities Memo Composing memos Browsing memos Viewing a memo S Planner Creating events or tasks Edit event details Edit task details Participants Attaching memos to a date Syncing with Google Calendar Changing calendar type Searching for events or tasks Deleting events Dropbox Drive POLARIS Office Creating documents Reading documents Alarm Setting alarms Stopping alarms Deleting alarms World Clock Creating clocks Deleting clocks Calculator S Translator Using S Translator Starting a conversation with the translator S Voice Hands-freemode Waking up the device with voice Using wake-upcommands on the locked screen Google Searching the device Search scope Google Now Voice Search My Files Downloads TripAdvisor Travel & local Maps Searching for locations Getting directions for a destination Settings About Settings Wi-Fi Setting Wi-Fisleep policy Setting Network notification Data usage More settings Flight mode Printing VPN Nearby devices Blocking mode Hands-freemode Sound Display Storage Power saving mode Battery Application manager Default applications Location Lock screen Security Language and input Language Default Samsung keyboard Google voice typing Voice recogniser Voice search Hide offensive words About Check missed events Home address Log in to Facebook Backup and reset Add account Motion Voice control Accessories Date and time Accessibility About device Google Settings Troubleshooting The touch screen responds slowly or improperly Your device freezes or has fatal errors Backup and reset Reset device Erase everything Sound echoes during a call The battery icon is empty The battery does not charge properly (For Samsung-approvedchargers) The battery depletes faster than when first purchased Your device is hot to the touch Error messages appear when launching the camera Photo quality is poorer than the preview Error messages appear when opening multimedia files Another Bluetooth device is not located A connection is not established when you connect the device to a computer Your device cannot find your current location Data stored on the device has been lost A small gap appears around the outside of the device case