Troubleshooting

The touch screen responds slowly or improperly

If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

The touch screen may malfunction in humid conditions or when exposed to water.

Restart your device to clear any temporary software bugs.

Ensure that your device software is upgraded to the latest version.

If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close applications or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button for more than 7 seconds to reboot.

If this does not solve the problem, perform a factory data reset. On the Applications screen, tap Settings General Backup and reset Factory data reset Reset device Erase everything. Before performing the factory data reset, remember to make backup copies of all important data stored on the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

Ensure that you have accessed the right cellular network.

Ensure that you have not set call barring for the phone number you are dialling.

Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

Ensure that you are not covering the built-in microphone.

Ensure that the microphone is close to your mouth.

If using a headset, ensure that it is properly connected.

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Samsung SM-T325NZWAEGY, SM-T325NZKAKSA, SM-T325NZKAEGY, SM-T325NZWAXSG manual Touch screen responds slowly or improperly

SM-T325NZKAKSA, SM-T325NZWAEGY, SM-T325NZWAKSA, SM-T325NZWAXSG, SM-T325NZKAEGY specifications

The Samsung SM-T325 series, commonly referred to as the Samsung Galaxy Tab Active 2, is a robust tablet designed for those who require durability, performance, and versatility, particularly in professional environments. This device stands out due to its rugged design, which is certified with IP68 water and dust resistance, making it ideal for use in challenging conditions such as construction sites or outdoor settings.

Equipped with a 8-inch display, the tablet features a resolution of 1280 x 800 pixels, providing bright and clear visuals. The screen is not only responsive but also usable with gloves, enhancing its utility for fieldwork. The tablet boasts a military-grade durability rating (MIL-STD-810G), providing additional assurance against drops and shocks.

Powering the Galaxy Tab Active 2 is an Exynos 7870 processor combined with 3GB of RAM, which ensures smooth multitasking and efficient performance for various applications. The device comes with multiple storage options, typically offering 16GB of internal storage, expandable via a microSD card slot, allowing users to store essential files and applications without running out of space.

The SM-T325 series runs on Android, with a tailored user experience that includes Samsung's Knox security features, safeguarding data and apps against cyber threats. The tablet also includes comprehensive connectivity options, such as Wi-Fi, Bluetooth, and optional LTE for users needing constant internet access on the go.

Photography enthusiasts will appreciate the enhanced capabilities of the Samsung Galaxy Tab Active 2, which includes an 8MP rear camera and a 5MP front-facing camera. These features allow for quality image capture, video conferencing, and even barcode scanning in retail environments.

One striking aspect of the Samsung SM-T325 series is its emphasis on productivity. It supports the Samsung DeX feature, enabling users to connect the tablet to an external display and utilize a desktop-like experience, making it a versatile business tool. Additionally, the tablet is compatible with various accessories, including the rugged S Pen, which further enhances its usability for note-taking and drawing.

Overall, the Samsung Galaxy Tab Active 2 SM-T325 models cater to professionals seeking a reliable, high-performance tablet that can withstand the rigors of daily use in various environments, making it a valuable asset for businesses and industries alike.