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Samsung Galaxy Tab S ‎‎ SM-T705 Calls are not connected, Your device freezes or has fatal errors, Others cannot hear you speaking on a call, The touch screen responds slowly or improperly

Models: SM-T705NTSAKSA SM-T705NTSASEE SM-T705NTSAXXV SM-T705NZWASEE SM-T705NZWAXXV

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Appendix

The touch screen responds slowly or improperly

•If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

•The touch screen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close apps or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it.

If this does not solve the problem, perform a factory data reset. On the Apps screen, tap Settings →GENERAL →Backup and reset →Factory data reset →RESET DEVICE → ERASE EVERYTHING. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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Contents

Page Table of Contents Read me first Getting started Basics Network connectivity Phone Contacts Messages & email Camera Gallery Device & data manager Settings Accessibility Appendix Read me first Instructional icons Getting started Package contents Device layout Buttons Using the SIM or USIM card Installing the SIM or USIM card Removing the SIM or USIM card Charging the battery Page Reducing the battery consumption Using a memory card Installing a memory card Removing the memory card Formatting the memory card Turning the device on and off Locking and unlocking the screen Basics Using the touch screen Tapping Tapping and holding Dragging Double-tapping Flicking Spreading and pinching Home screen layout Home screen Apps screen Indicator icons Notifications and quick setting panels Using the notifications panel Rearranging quick setting buttons Using the quick setting panel Location Sound Vibrate Mute Screen rotation Opening apps Closing an app Installing or uninstalling apps GALAXY Apps Installing apps Play Store Downloading suggested apps Managing apps Uninstalling or disabling apps Enabling apps Entering text Keyboard layout Changing the input language Using additional keyboard functions Copying and pasting Screen capture My Files About My Files Viewing files Power saving feature Power saving mode Ultra power saving mode Viewing help information Network connectivity Mobile data Wi-Fi Adding Wi-Finetworks Using Smart network switch Download booster Tethering and Mobile hotspot About tethering and mobile hotspots Using the mobile hotspot Using USB tethering Using Bluetooth tethering Internet Motions & usability features Motions Direct call Smart alert Mute/pause Placing palm on screen Smart pause Palm swipe to capture Multi window About Multi window Launching Multi window Creating a Multi window combination Adjusting the window size Using Multi window options Page Rearranging apps on the Multi window tray Toolbox Increasing touch screen sensitivity Personalising Managing the Home and Apps screens Managing the Classic Home screen Adding items Moving and removing an item Managing the Content Home screen Adding a widget or panel Adjusting widget size Moving a widget Removing a panel Managing the Apps screen Changing view mode Hiding apps Moving items Creating folders Setting wallpaper and ringtones Setting wallpaper Changing ringtones Changing the screen lock method Pattern PIN Password Fingerprint Finger Scanner For better fingerprint recognition Registering fingerprints Managing registered fingerprints Changing the alternative password Unlocking the screen with fingerprints Verifying the Samsung account password Using fingerprints for purchases via PayPal Private mode About private mode Hiding content Viewing hidden content Multiple users Adding users Switching users Managing users Transferring data from your previous device Using backup accounts Using Samsung Smart Switch Using Smart Switch Mobile Using Smart Switch with computers Setting up accounts Adding accounts Removing accounts Phone Making calls Making calls from call logs or contacts list Making calls from the favourites list Number prediction Speed dial numbers Making an international call Receiving calls Answering a call Rejecting a call Automatically rejecting calls from unwanted numbers Missed calls Options during calls During a voice call Sharing content in drag and drop mode During a video call Contacts Adding contacts Moving contacts from other devices Creating contacts manually Creating contacts from business cards Managing contacts Editing a contact Deleting a contact Sharing a contact Managing groups Creating a new group Adding contacts to a group Deleting a group Sending a message or email to group members Searching for contacts Adding shortcuts for contacts to the Classic Home screen Messages & email Messages Sending messages Sending scheduled messages Adding contacts to the priority list Viewing incoming messages Email Setting up email accounts Page Reading messages Camera Basic shooting Taking photos or recording videos Reorganising camera shortcuts Remote viewfinder Shooting modes Auto Beauty face Shot & more Panorama HDR (Rich tone) Dual Camera Managing shooting modes Downloading shooting modes Camera settings Face detection ISO Metering modes Centre-weighted Spot Storage location Review pics/videos Remote viewfinder White balance Exposure value Gallery Viewing photos or videos Viewing content on the device Viewing content stored on other devices Accessing content on a nearby device Selecting a sorting option Accessing additional options Editing photos or videos Photo studio Page Collage studio Page Video editor Video trimmer Gallery settings Multimedia Music Playing music Setting a song as ringtone or alarm tone Creating playlists Playing music by mood Playing music stored on other devices Accessing music on a nearby device Video Playing videos Using the pop-upvideo player Capturing images Sharing or deleting videos Editing videos Playing videos stored on other devices Accessing a video on a nearby device Useful apps and features Kids Mode Starting Kids Mode Kids mode home screen Page Kids mode play area Parental control S Finder Searching for content Managing the search history S Planner Starting S Planner Creating events or tasks Syncing events and tasks with your accounts Deleting events or tasks Sharing events or tasks S Voice About S Voice Setting the language Using S Voice Waking up S Voice in standby mode Changing the wake-upcommand Disabling voice feedback Correcting unwanted voice commands Calculator Clock ALARM Setting alarms Stopping alarms Smart Remote About Smart Remote Connecting to a TV Using the device as a remote control Watching TV using the device Setting programme reminders WebEx About WebEx Before using this app Signing up for an account Creating a meeting session Start now 6 Tap →Connect using Internet Inviting people to a meeting Inviting people by email Inviting people by sending a session phone number Joining a meeting session Joining a meeting by session number Join Tap →Connect using Internet Joining a meeting by selecting one in My Meetings Joining a meeting from an invitation email Joining a meeting by calling a session phone number Running a meeting Running a video meeting Running an audio meeting Chatting with participants Sharing the screen Stopping the screen sharing feature Changing the presenter Closing or exiting the meeting When the network connection fails during a meeting Businessweek+ Downloading an article Opening and viewing articles Dropbox Evernote Composing notes Deleting notes Flipboard Hancom Office Viewer About Hancom Office Viewer Searching documents Reading documents Word processor Presentation Spreadsheet PDF Managing documents NYTimes Google apps Chrome Gmail Google+ Maps Play Newsstand Play Games Drive YouTube Photos Bluetooth About Bluetooth Pairing with other Bluetooth devices Sending and receiving data Sending an image Receiving an image Unpairing Bluetooth devices Wi-FiDirect About Wi-FiDirect Connecting to other devices Ending the device connection Quick Connect About Quick Connect Before using this feature Sharing content SideSync About SideSync Connecting your tablet and a smartphone Page Page Using the virtual smartphone screen Moving the virtual smartphone screen Adjusting the size of the virtual smartphone screen Entering text Switching between the smartphone screen and the virtual smartphone screen Using the smartphone screen Using the virtual smartphone screen Playing music or videos on the tablet Copying files between devices Copying files from the smartphone to the tablet Copying files from the tablet to the smartphone Using call functions with the tablet Remote PC Starting Remote PC Registering the device Registering a computer Connecting the device and a computer remotely Controlling the computer on the device Transferring files between your device and the computer Disconnecting the device and a computer Screen Mirroring About Screen Mirroring Viewing content on a TV Mobile printing Connecting to a printer Printing content Device & data manager Upgrading the device Upgrading over the air Upgrading with Samsung Kies Transferring files between the device and a computer Connecting as a media device Connecting with Samsung Kies Backing up and restoring data Using a Google account Using a Samsung account Performing a data reset Settings About Settings CONNECTIONS Wi-Fi Setting Wi-Fisleep policy Bluetooth Tethering and Mobile hotspot Flight mode Download booster Data usage Location More networks Default messaging app Mobile networks Nearby devices Printing Screen Mirroring DEVICE Sounds and notifications Display Wallpaper Lock screen Multi window Notification panel Toolbox Motions Accessibility Users Private mode Finger Scanner GENERAL Accounts Cloud Backup and reset Language and input Default Samsung keyboard Google voice typing Text-to-speechoptions Pointer speed Date and time Accessories Battery Power saving Storage Security About device APPLICATIONS Application manager Default applications Accessibility About Accessibility Using the Home button to open accessibility menus Voice feedback (TalkBack) Activating or deactivating TalkBack Controlling the screen with finger gestures Configuring finger gesture settings Configuring settings for vertical gestures Configuring settings for shortcut gestures Changing reading units Changing reading units by using the local contextual menu Changing reading units using two-partvertical gestures Pausing TalkBack Using the quick navigation feature Adding and managing image labels Configuring settings for TalkBack Using the device with the screen turned off Using the rapid key input feature Reading passwords aloud Setting text-to-speechfeatures Entering text using the keyboard Entering additional characters Editing text Entering text by voice Changing the font size Magnifying the screen Setting notification reminders Reversing the display colours Colour adjustment Turning off all sounds Google caption Adjusting the sound balance Mono audio Assistant menu Displaying the assistive shortcut icon Accessing assistive menus Using the cursor Using enhanced assistive menus Editing the assistive menus Setting tap and hold delay options Interaction control Using single tap mode Managing accessibility settings Saving accessibility settings in a file Importing an accessibility settings file Sharing accessibility settings files Using other useful features Appendix Troubleshooting The touch screen responds slowly or improperly Your device freezes or has fatal errors Backup and reset Factory data reset RESET DEVICE Sound echoes during a call The battery icon is empty The battery does not charge properly (For Samsung-approvedchargers) The battery depletes faster than when first purchased Your device is hot to the touch Error messages appear when launching the camera Photo quality is poorer than the preview Error messages appear when opening multimedia files Another Bluetooth device is not located A connection is not established when you connect the device to a computer Your device cannot find your current location Data stored in the device has been lost Removing the battery Copyright Trademarks