Samsung SMH7198STD, SMH7178STD owner manual Appendix Troubleshooting Guide, Care and Cleaning

Appendix

Troubleshooting Guide
Before you call a repair person for your oven, check this list of possible	Using your microwave causes TV or radio interference.
problems and solutions.	• This is similar to the interference caused by other small appliances,
Neither the oven’s display nor the oven operate.
	such as hair dryers. Move your microwave further away from other
• Properly insert the plug into a grounded outlet.
	appliances, like your TV or radio.
• If the outlet is controlled by a wall switch, make sure the wall switch
is turned on.	Care and Cleaning
• Remove the plug from the outlet, wait ten seconds, then plug it in
again.	Follow these instructions to clean and care for your oven.
• Reset the circuit breaker or replace any blown fuse.
• Plug another appliance into the outlet; if the other appliance doesn’t	• Keep the inside of the oven clean. Food particles and spilled liquids
	can stick to the oven walls, causing the oven to work less efficiently.
work, have a qualified electrician repair the outlet.
	• Wipe up spills immediately. Use a damp cloth and mild soap. Do not
• Plug the oven into a different outlet.
	use harsh detergents or abrasives.
The oven’s display works, but the power won’t come
	• To help loosen baked on food particles or liquids, heat two cups of
on.
	water (add the juice of one lemon if you desire to keep the oven
• Make sure the door is closed securely.	fresh) in a four-cup measuring glass at High power for five minutes
• Check to see if packing material or other material is stuck to the door	or until boiling. Let stand in the oven for one or two minutes.
seal.	• Remove the glass tray from the oven when cleaning the oven or tray.
• Check for door damage.	To prevent the tray from breaking, handle it carefully and do not put it
• Press Cancel twice and re-enter all cooking instructions.	in water immediately after cooking. Wash the tray carefully in warm
	sudsy water or in the dishwasher.
The power goes off before the set time has elapsed.
	• Clean the outside surface of the oven with soap and a damp cloth.
• If there has not been a power outage, remove the plug from the
	Dry with a soft cloth. To prevent damage to the operating parts of the
outlet, wait ten seconds, then plug it in again. If there was a power	oven, don’t let water seep into the openings.
outage, the time indicator will display “ ENJOY YOUR COOKING - - -	• Wash the door window with very mild soap and water. Be sure to use
PRESS MY CHOICE FOR PERSONAL OPTIONS” Reset the clock
	a soft cloth to avoid scratching.
and any cooking instructions.
	• If steam accumulates inside or outside the oven door, wipe with a
• Reset the circuit breaker or replace any blown fuse.
	soft cloth. Steam can accumulate when operating the oven in high
The food is cooking too slowly.
	humidity and in no way indicates microwave leakage.
• Make sure the oven is on its own 20 amp circuit line. Operating	• Never operate the oven without food in it; this can damage the
another appliance on the same circuit can cause a voltage drop. If	magnetron tube or glass tray. You may wish to leave a cup of water
necessary, move the oven to its own circuit.	in the oven when it is not in use to prevent damage if the oven is
You see sparks or arcing.	accidentally turned on.
• Remove any metallic utensils, cookware, or metal ties. If using foil,
use only narrow strips and allow at least one inch between the foil
and interior oven walls.
The turntable makes noises or sticks.
• Clean the turntable, roller ring and oven floor.
• Make sure the turntable and roller ring are positioned correctly.

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