troubleshooting

Playback

Message

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Informs that...

 

Action

 

 

Some problems occurred during

reading

• Format storage media using menus after

Read Error

-

backing up important files to PC or another

data from storage media.

 

 

 

 

storage device.

 

 

 

 

The Number of

 

Folder and file number have reached

• Format storage media using menu item after

video files is full.

-

backing up important files to PC or another

their limitation and you cannot record.

Cannot copy videos.

 

storage device. Set "File No." to "Reset."

 

 

 

The Number of

 

 

 

• Format storage media using menu item after

photo files is full.

 

Folder and files have reached their

-

backing up important files to PC or another

Cannot copy photos.

capacity and you cannot take a photo.

 

storage device. Set "File No." to "Reset."

(SMX-C13/C14 only)

 

 

 

 

 

 

 

When there is condensation, put aside for a while before using

CAUTION What is condensation?

 

 

Condensation occurs when a camcorder is moved to a place where the temperature differs significantly from the previous place. In other words, the water vapour in the air turns into dew because of the temperature difference, and it condensates like dew on the external or internal lenses of the camcorder and on the reflection lens.

When this happens, you temporarily may not use the record or play functions of the camcorder. Also, it may cause a malfunction or damage to the camcorder when using the device with the power on while there is condensation.

What can I do?

Turn the power off and detach the battery pack, and leave it in a dry area for 1~2 hours before using it.

When does condensation occur?

When the device is relocated to a place with a higher temperature than the previous location, or when using it in a hot area suddenly.

-When recording outdoors in cold weather during the winter and then using it in indoors.

-When recording outdoors in hot weather after being indoors or inside a car where the air conditioner was

running.

Note before sending your camcorder for repair.

If these instructions do not solve your problem, contact your nearest Samsung authorised service centre.

Depending on the problem, the current hard disk may need to be initialised or replaced and the data will be deleted. Be sure to back up the data on the hard disk or other storage media before sending your camcorder for repair. Samsung cannot guarantee any loss of your data.

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