Problem The message IP Address Missing appears | Samsung SPH-A400SS

Problem: The Browser appears to be malfunctioning or stops responding.

Recommendation: Reset the Browser by going to the Browser Menu and selecting the “Restart” option. If that doesn't work, turn your phone off then on again. If that also fails, try removing the battery and then replacing it.

If none of these solutions work, please contact Sprint PCS Customer Care.

Problem: An error message says the phone is not yet registered for Sprint PCS Wireless Web services.

Recommendation: Sprint PCS Wireless Web services can take longer to activate than voice services. Please try again later. If the problem persists for more than one day, please contact Sprint PCS Customer Care.

Problem: The message “Service Not Available” appears.

Recommendation: Your phone can't acquire a signal or you are in an area that does not yet support Sprint PCS Wireless Web services. If possible, try to find an area that supports Sprint PCS Wireless Web services. If you continue to receive this message, please contact Sprint PCS Customer Care.

Problem: The message “Data Server Unavailable” appears.

Recommendation: Sprint PCS Wireless Web services are temporarily unavailable for some reason. Please try again later. If this problem persists, please contact Sprint PCS Customer Care.

Problem: The message “IP Address Missing” appears.

Recommendation: Your phone's factory settings have been altered. Please contact Sprint PCS Customer Care for assistance.

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Section 15

Experiencing Sprint PCS Wireless Web

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Samsung SPH-A400SS Problem The message Service Not Available appears, Problem The message Data Server Unavailable appears

Contents

Sprint PCS Page Welcome to Sprint PCS Thank you for choosing Sprint PCSPage Table of Contents Navigating Through Menus and Entering Text Setting Your Phone’s Security Personal Information Management Setting Up a Sprint PCS Wireless Web Connection Page Getting Started With Sprint PCS Service Turning Your Phone on Getting Started With Sprint PCS ServiceTurning Your Phone on and OFF Turning Your Phone OFF Unlocking Your Phone Activating Your Phone Setting Up Your VoicemailTo set up voicemail Press and hold Sprint PCS Customer Care Getting HelpVisit Our Web Site Sprint PCS Directory Assistance Sprint PCS Operator ServicesReceiving Automated Billing Information Understanding This User Guide Getting to Know Your Sprint PCS PhoneTM Highlights and Features Voice activated dialing with 10 locations Getting to Know Your Phone Front View of Phone Command Keys Viewing the Display Screen Using the BatteryBattery Capacity Installing the Battery Removing the Battery Charging the Battery Using the Single-Slot Desktop Charger Serial Connector Getting to Know Your Sprint PCS Phone Understanding Roaming Roaming on Other Digital Networks Understanding How Roaming WorksRecognizing Icons on the Display Screen Roaming on Analog Networks Press to Save Setting Your Phone’s Roam ModeSet Mode Automatic, Sprint PCS, or Analog History or Sprint PCS Web Messages and press SettingPress for the Main Menu Press for Roaming To place the call Roaming Understanding Roaming Making and Answering Calls Answering Calls To make a call using your keypad Make sure your phone is onMaking Calls Call Guard On on To disconnect the call, press briefly Muting a Call Adjusting Volume During a ConversationMissed Call Notification Press Press for Calls Press for Missed There are four ways to update your address book Using Sprint PCS Voice CommandWith Sprint PCS Voice Command To unmute a call Press Highlight UnMute Dialing Options How It Works Incoming Call Notification Phonebook accesses the Phone Book menu optionsIn-Call Options Saving a Phone Number Changing Ringer VolumeEnd-of-Call Options Press the Navigation key down to highlight the Secret field Mobile, Pager, Fax, Email, or No Label. Press Finding a Phone Number Four-Digit Dialing Enter the additional numbers Dialing and Saving Phone Numbers With PausesCalling Emergency Numbers Press to dial Press the first digit Press the second digit Using One/Two/Three Speed DialingDisplaying Your Phone Number Making and Answering Calls Navigating Through Menus and Entering Text Working Within the Menu Structure To go to the previous menu Press To return to standby modeMenu Navigation Selecting Menu Items Menu Diagram Viewing the Menus Navigating Through Menus and Entering Text Setup/Tool Navigating Through Menus and Entering Text Selecting a Character Input Mode Entering Characters Using T9 Text Input Entering Characters by Tapping the Keypad Entering Symbols and Numbers Navigating Through Menus and Entering Text Adjusting Volume Volume Adjusting For Calls For Ringer VolumeSilencing the Ringer Using Sprint PCS Service Features Using Caller ID Responding to Call Waiting Press Press . You hear a tone to confirm the deactivation Three-Way CallingForwarding Your Calls To Activate Call Forwarding Using Sprint PCS Service Features Managing Call History Missed Call History OptionsTalk to call the phone number Making a Call From Call History Prepending a Phone Number From Call History Prompts, or press to return to the previous menu Saving a Phone Number From Call HistoryErasing Call History Outgoing, Incoming, Missed and All Calls Managing Messaging Message Types New Message Alerts Message Options Message Types Setting Up VoicemailKnowing When You Have Messages Retrieving Your Voicemail Messages Using One-Touch Message AccessNew Voicemail Message Alerts Displays Sending Web Messages Sprint PCS Wireless Web MessagesClearing the Voicemail Message Icon Numeric Pages Displaying Sprint PCS Web Messages New Sprint PCS Wireless Web MessagesSprint PCS Wireless Web Message Storage Numeric Page Options Extracting Phone Numbers from a Web Message Erasing All Wireless Web MessagesSprint PCS Wireless Web Update Options Displaying Web Alerts When you receive a new Web Alert, your phone notifies youNew Web Alerts Managing Messaging Using Your Internal Phone Book From standby mode, press for Main Menu Press for Phone Book Finding Internal Phone Book EntriesInternal Phone Book Entry Options Entry Editing an Internal Phone Book Entry Dialing Sprint PCS Services SVC and press Press My Sprint PCS Phone Number Using Your Internal Phone Book Changing Your Phone’s Settings Add or adjust the settings that are right for you Calls, Messages and/or Alarms Setting the Language of your PhoneAdjusting the Ringer Volume Changing the Greeting Sprint PCS Ringers & MoreSM Ringer TypesSelecting Ringer Types for Voice Calls Assigning Downloaded Ringers and Graphics Selecting Ringer Types for Messages Select Voice Mail, Page, Text, or Web Alerts and press Changing the Backlight Time Length Selecting Ringer Types for AlarmsSelecting Ringer Types for Data / Fax Receiving a Fax Data/Fax ModeChanging the Contrast Press to select Receiving Data Returning to Voice ModeYour phone returns to standby mode Press for Connection Setting Your Phone’s Security Using Special Numbers Unlocking Your Phone Accessing the Security MenuLocking Your Phone Select Lock Now and press Changing the Lock Code Calling in Lock ModeUsing Special Numbers Erasing the Internal Phone Book Resetting Your PhoneErasing Special Numbers Personal Information Management Calendar Accessing the SchedulerHow To Access Your Scheduler Today To Do List Alarm ClockJump To Date Countdown Set Time Adding New Events Erasing an Event Viewing an EventEditing an Event Repeat steps 1 through 3 above Editing or Erasing a Programmed AlarmAlarm menu Press to Exit, and return to the Calendar menu Using the Voice Services Your Sprint PCS Phone Using Voice-Activated Dialing You want to program Using Voice-Activated DialingProgramming the Phone for Voice Dialing Enter the phone number on the keypad Options Setting Up Voice DialScreen then returns to the Voice Dial menu Cover Select the desired option and press Like to call? again and prompts Locating Name Placing a Call Using Voice DialReviewing Voice Dial Entries Erasing Voice Dial Entries 102 Experiencing Sprint PCS Wireless WebSM Wireless Web. Let the adventure begin Sprint PCS Wireless Web Browser allows you to view Sprint PCS Wireless WebSprint PCS Wireless Web Browser Specially-designed versions of popular web sites Launching the Sprint PCS Wireless Web Browser Sprint PCS Wireless Web Home Press for Wireless Web Press Web Guard Web Guard To go back one page, press Using the Sprint PCS Wireless Web BrowserSelect More… to see additional site listings Creating a Bookmark Accessing a BookmarkBrowser Press and hold To display the Browser Menu For Mark Site Browser Menu TroubleshootingWeb, press Ending a Browser Session Problem The message IP Address Missing appears Problem The message Service Not Available appearsProblem The message Data Server Unavailable appears Select @SprintPCS or AOL, and press My Sprint PCS Wireless WebPress for Wireless Web Press for Start Browser Press Select the message you wish to read, and press Folder and press Using Sprint PCS Wireless Web MailTo access Sprint PCS Wireless Web Mail Select Compose and press Using AOL Instant Messenger Service Select Messaging or AOL, and press Select AOL IM, and press To send a Short Mail message Press for Main Menu Using Sprint PCS Wireless Web Short MailIf the Wireless WEB home page is not displayed, press Enter a Sprint PCS Phone Number and press To add and/or edit pretyped messages Msgs to select a preset message or Icons and pressTo send the message, and press To read a Short Mail message Getting Started Signing up for Sprint PCS Wireless Web UpdatesSetting Up a Sprint PCS Wireless Web Connection Receiving Sprint PCS Wireless Web Calls Placing a Data Call Ending a Sprint PCS Wireless Web Call Games Push Push Fly Ribbon Puzzle World Spider Hunter To open Push Push Press For Games Key CommandsPush Push For Push Push To open Puzzle World Press For Games Fly RibbonPuzzle World Puzzle, press to solve For Spider Hunter Spider HunterTo open Spider Hunter Press For Games Services Settings Position Location Arrows Press to display the Setting screen ServicesSettings Breeze Accessing the Calculator Performing Simple CalculationsCalculator Accessing the Calculator Performing a simple Calculations Selecting Your Accessories Accessory Options Leather Case Sprint PCS Wireless Web Connection Car KitHolster Selecting Your Accessories Knowing Performance Safety Guidelines Getting the Most Out of Your Reception Using Your Phone While Driving Following Safety Guidelines Turning Off Your Phone Before Flying Using Your Phone Near Other Electronic DevicesRestricting Children’s Access to Your Phone Turning Off Your Phone in Dangerous Areas Disposal of Lithium Ion LiIon Batteries Caring for the BatteryProtecting Your Battery Body-Worn Operation Specific Absorption Rate SAR for Wireless PhonesFCC Notice FCC Radio Frequency Emission Owners Record User Guide Proprietary Notice Knowing Performance and Safety Guidelines Terms and Conditions & Warranty Information Terms and Conditions of Services Manufacturer’s Warranty Agreement Terms and Conditions of ServicesProvision of Service Credit Verification Use of Services and Equipment Availability Service PlanChanging Service Plans Number Charges Voice Command InvoicingPhone Activation Fee Payment Termination. Non-Term Service PlanTermination. Term Service Plan Late Payment Charges Deposits Termination. GeneralAccount Spending Limit Terms and Conditions & Warranty Information 145 Phones and Other Equipment Interruption of ServiceRoaming Lost or Stolen Equipment Caller ID TTY AccessPay-Per-Call Service International Calling Indemnification 148 Choice of Law Jurisdiction General Toll-Free USA TravelingHome Rate USA Manufacturer’s Warranty 152 Page Push Push 120 Puzzle World 121 Spider Hunter Page General Ringer 39, 56, 122, 124, 126