故障现象

解决方案

 

 

 

媒体播放功

播放 USB 存储设备中的视频文件时没有声

检查视频文件的音频格式。

音。

对于 AC3 等不支持的格式,不能播放声音。

 

 

 

使用视频转换器将音频格式转换为支持的格式。

 

 

 

 

没有为正在播放的视频显示字幕。

播放视频时,按屏幕上的 [MEDIA.P] 按钮,并检查 <字幕设置>

 

 

是否设置为 <开启>

 

 

在启用字幕功能的情况下观看视频,视频文件必须含有外部字

 

 

幕文件。

 

 

要了解支持的字幕文件格式,请参阅 4-7支持的文件格式”

 

 

部分。

 

 

字幕文件必须与视频文件在同一文件夹下。

 

 

 

 

无法使用 <Media Play> 功能。

通过按 [MENU] 按钮并选择 <设置><复位><Media Play>

 

 

<恢复模式>,重置 <Media Play> 模式。

 

 

如果问题依然存在,请将固件的最新版本下载到您的 USB 设备

 

 

中,然后将 USB 设备连接到投影仪并运行 <设置><复位>

 

 

<Media Play><系统复位>

 

 

可以从 “http://www.samsung.com/”下载固件的最新版

 

 

本。

 

 

 

 

文件夹或文件名称以及文档内容失真。

如果文件夹或文件的语言与您为产品选择的显示语言不同,将

 

 

会出现这种情况。

 

 

[MENU] 按钮,在 Screen Adjustment 菜单的 <选项><

 

 

> 中更改正确的语言。

 

 

 

 

无法打开文件。

格式不受产品支持或具有安全设置的文件可能无法打开。请查

 

 

4-7.支持的文件格式”中的文件格式,或取消安全设置。

 

 

 

 

文档的字体看上去与原始字体不同。

本产品支持一种字体。用其他字体书写的文档会转换成所支持

 

 

的字体,再显示出来。

 

 

 

 

连接的 USB 不能工作。

检查 USB 是否正确连接到 USB 插孔。如果连接妥当,<Media

 

 

Play> 画面的右上方会出现 USB 图标。

 

 

请勿连接受损的 USB 设备,否则会导致故障。格式化 USB

 

 

备后重试,或尝试使用其他 USB 设备。

 

 

操作 USB 设备之前,请参阅 4-1.连接 USB 存储设备和注意

 

 

事项”。

 

 

 

 

即使内存空间足够大,也无法复制文件。

可用空间可能比您要复制的文件小,请删除其他文件再尝试复

 

 

制。(可用的存储容量为 59MB

 

 

 

解决方案

5-1

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Samsung SPL335WEX/EN, SPL305WEX/EN, SPL255WEX/EN manual 媒体播放功

SPL335WEX/EN, SPL255WEX/EN, SPL305WEX/EN specifications

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