Troubleshooting Guide

Issue

 

Solution

 

 

 

The display you want to control

1.

Check the connection of the RS232C cable (check that the

does not appear on the system

 

cable is properly connected to appropriate serial port).

information chart.

 

 

2.

Check that another display with a duplicate ID is not

 

 

 

connected. Connecting displays with a duplicate ID can

 

 

cause the displays not to be shown due to data collision.

 

 

 

 

3.

Check that the display ID is within the range of 0 and 99.

 

 

(Change the ID using the Display menu.)

 

 

For a display that supports the ID in a range of 0 to 99,

 

 

the ID should be set between 0 and 99.

 

 

 

The display you want to control

Check that the display is powered on. (See the power status in

does not appear on the other

the system information chart.)

Control Info Grids.

 

 

Ensure you select the input source the display is connected to.

 

 

 

The following message appears

Check that the display you want to control is selected.

repeatedly.

 

 

Displays power on or off at different

Adjust the time on the PC to synchronize the time between the

time from one another even though

connected displays.

On Time or Off Time is set.

 

 

 

The remote control does not work.

The remote control may not work if the RS-232C cable is

 

removed or the program is closed abnormally while the Remote

 

Control function is Disable. To resolve this, run the program

 

again and set Remote Control to Enable.

This program may malfunction sometimes due to a communication problem between the PC and

display or electromagnetic waves emitted from nearby electronic devices.

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Samsung NP200A5BA03US, SUR40, 460DR-2, TC190-2/4 user manual Troubleshooting Guide, Issue Solution
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460DR-2, NP200A5BA03US, SUR40, TC190-2/4 specifications

Samsung has established itself as a leader in innovative technology, and its products, including the TC190-2/4, SUR40, NP200A5BA03US, and 460DR-2, exemplify the brand's commitment to performance and cutting-edge features. Each of these devices caters to different needs but shares a common thread of advanced technology and user-centric design.

The Samsung TC190-2/4 is an industrial-grade touchscreen monitor designed for various applications. With a sleek and compact design, it offers a 19-inch display that supports multi-touch capabilities, allowing for intuitive interaction. The monitor features an LED backlight for enhanced brightness and contrast, ensuring clear visibility in diverse environments. Its durable build is ideal for industrial settings, where reliability is paramount, and it supports VESA mounting, providing flexibility in installation.

The Samsung SUR40 is a revolutionary multi-touch table that combines a stunning 40-inch screen with innovative technology. Utilizing Microsoft PixelSense technology, it can recognize objects placed on its surface, making it ideal for interactive applications in retail, healthcare, or entertainment. The SUR40 supports multiple users simultaneously, encouraging collaboration and engagement. The sleek design and versatility of this table make it an impressive addition to any modern space, transforming how users interact with digital content.

For those seeking a portable computing solution, the Samsung NP200A5BA03US stands out as a reliable notebook. Featuring a 15.6-inch display, this laptop is powered by an efficient processor that ensures smooth performance for everyday tasks. It comes equipped with ample storage and memory, supporting multitasking without delays. The NP200A5BA03US also boasts a long-lasting battery life, making it ideal for on-the-go professionals. Its lightweight design and variety of connectivity options enhance its usability, whether in the office or on the move.

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In conclusion, Samsung's TC190-2/4, SUR40, NP200A5BA03US, and 460DR-2 highlight the diversity of the brand’s technological innovations. Each product, with its unique features and characteristics, caters to specific user needs while embodying quality and functionality that Samsung is known for. Whether for industrial applications, interactive tables, portable computing, or digital signage, these devices reaffirm Samsung’s position at the forefront of technological advancement.
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