Manuals / Samsung / TV and Video / Televisions

Samsung UA55C7000WRXSJ On, refer to The remote control does not work below, There is no signal

Models: UA40C7000WRXCS UA46C7000WRXCS UA46C7000WRXXT UA40C7000WRXXV UA40C7000WRXSQ UA46C7000WRSHD UA46C7000WRXTW UA55C7000WRXXV UA46C7000WRXZN UA46C7000WRXSJ UA55C7000WRSHD UA46C7000WRXSQ UA55C7000WRXSW UA40C7000WRXSJ UA55C7000WRXSQ UA40C7000WRXZN UA40C7000WRXXP UA55C7000WRXUM UA55C7000WRXZN UA40C7000WRXHC UA46C7000WRXXV UA55C7000WRXSV UA46C7000WRXSH UA55C7000WRXSJ UA46C7000WRXSV UA40C7000WRXUM UA40C7000WRXSV UA55C7000WRXKE UA40C7000WRXMN UA40C7000WRSHD UA55C7000WRXHC UA55C7000WRXTW UA46C7000WRXMN UA46C7000WRXKE UA55C7000WRXMN UA46C7000WRXHC UA46C7000WRXSW UA40C7000WRXKE UA46C7000WRXUM UA40C7000WRXTW

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Other Information

Issues

Solutions and Explanations

No Picture, No Video

The TV won’t turn on.

 

• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

 

 

• Make sure the wall outlet is working.

 

 

• Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns

 

 

on, refer to “The remote control does not work” below.

 

 

 

The TV turns off automatically.

 

• Ensure the Sleep Timer is set to Off in the Setup menu (p. 20).

 

 

• If your PC is connected to the TV, check your PC power settings.

 

 

• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

 

• When watching TV from an antenna or cable connection, the TV will turn off after 10 ~ 15 minutes if

 

 

there is no signal.

 

 

 

There is no picture/Video.

 

• Check cable connections (remove and reconnect all cables connected to the TV and external

 

 

devices).

 

 

• Set your external devices’ (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the

 

 

connections to the TV input. For example, if an external device’s output is HDMI, it should be

 

 

connected to an HDMI input on the TV.

 

 

• Make sure your connected devices are powered on.

 

 

• Be sure to select the TV’s correct source by pressing the SOURCE button on the TV remote.

 

 

 

RF(Cable/Antenna) Connection

 

 

 

 

The TV is not receiving all channels.

 

• Make sure the Antenna cable is connected securely.

 

 

• Please try Plug & Play (Initial setup) to add available channels to the channel list. Go to MENU -

 

 

Setup - Plug & Play (Initial setup) and wait for all available channels to be stored (p. 7).

 

 

• Verify the Antenna is positioned correctly.

 

 

 

The picture is distorted: macro block error

 

• Compression of video contents may cause picture distortion, especially with fast moving pictures

small block, dots, pixelization

 

such as sports and action movies.

 

 

• A low signal can cause picture distortion. This is not a TV issue.

 

 

 

PC Connection

 

 

 

A “Mode Not Supported” message

 

• Set your PC’s output resolution and frequency so they match the resolutions supported by the TV (p.

appears.

 

24).

 

 

 

“PC” is always shown on the source list,

 

• This is normal; “PC” is always shown on the source list, regardless of whether a PC is connected.

even if a PC is not connected.

 

 

 

 

 

The video is OK but there is no audio.

 

• If you are using a HDMI connection, check the audio output setting on your PC.

 

 

 

Network Connection (Depending on Models)

 

 

 

 

Wireless network connection failed.

 

• Samsung Wireless USB dongle is required to use a wireless network.

 

 

• Make sure the Network Connection is set to Wireless (p. 27).

 

 

• Make sure the TV is be connected to a wireless IP sharer (router).

 

 

 

Others

 

 

 

 

The remote control does not work.

 

• Replace the remote control batteries with the poles (+/–) in the right direction.

 

 

• Clean the sensor’s transmission window on the remote.

 

 

• Try pointing the remote directly at the TV from 5~6 feet away.

 

 

 

The cable/set top box remote control

 

• Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set user

doesn’t turn the TV on or off, or adjust the

 

manual for the SAMSUNG TV code.

volume.

 

 

 

 

 

A “Mode Not Supported” message

 

• Check the supported resolution of the TV, and adjust the external device’s output resolution

appears.

 

accordingly. Refer to the resolution settings on page 24 of this manual.

 

 

 

There is a plastic smell from the TV.

 

• This smell is normal and will dissipate over time.

 

 

 

The TV is tilted to the side.

 

• Remove the base stand from the TV and reassemble it.

 

 

 

There are difficulties assembling the stand

 

• Make sure the TV is placed on a flat surface. It is necessary to use magnetized screw driver if you

base.

 

cannot remove the screws from the TV.

 

 

 

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Samsung UA55C7000WRXSJ On, refer to The remote control does not work below, There is no signal, There is no picture/Video
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UA40C7000WRXCS, UA46C7000WRXCS, UA46C7000WRXXT, UA40C7000WRXXV, UA40C7000WRXSQ specifications

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One of the standout features of the C7000 series is the use of Samsung's Micro Dimming technology. This innovation enhances contrast by dynamically adjusting the brightness of different screen areas, resulting in deeper blacks and brighter whites. Users can expect exceptional image clarity and detail, making it ideal for both movies and sports viewing.

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Overall, the Samsung UA46C7000WRXHC, UA55C7000WRXMN, UA46C7000WRXKE, UA46C7000WRXMN, and UA40C7000WRXTW are exceptional televisions that combine advanced technology with elegant design. They provide an impressive range of features that cater to tech-savvy consumers seeking an enriched viewing experience at home. Whether for sports, movies, or gaming, these models deliver on quality, performance, and aesthetics.