Issues

Solutions and Explanations

 

 

 

 

 

 

Sound Quality

First of all, please perform the Sound Test to confirm that your TV audio

 

 

 

is properly operating. (go to MENU - Support - Self Diagnosis - Sound

 

 

 

Test)

 

 

 

If the audio is OK, the sound problem may caused by the source or signal.

 

 

 

 

 

 

There is no sound or the sound

•• Please check the volume the of external device connected to your TV.

 

 

is too low at maximum volume.

 

 

 

 

 

 

 

The picture is good but there is

•• Set the Speaker Select option to TV Speaker in the sound menu.

 

 

no sound.

•• If you are using an external device, make sure the audio cables are

 

◀

connected to the correct audio input jacks on the TV.

▶

•• If you are using an external device, check the device’s audio output

 

 

option (ex. you may need to change your cable box’s audio option to

 

 

 

HDMI when you have a HDMI connected to your TV).

 

 

 

•• If you are using a DVI to HDMI cable, a separate audio cable is required.

 

 

 

•• If your TV has a headphone jack, make sure there is nothing plugged

 

 

 

into it.

 

 

 

 

 

English

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Samsung UA40D5500RRXRQ, UA40D5500RRSXA, UA46D5500RRCXA, UA46D5500RRXZN, UA40D5500RRXUM, UA46D5500RRXUM, UA46D5500RRSMN Test
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UA40D5500RRXXV, UA40D5500RRXTW, UA46D5500RRXTW, UA40D5500RRXRQ, UA40D5500RRSMN specifications

The Samsung UA46D5500RRXUM, UA40D5500RRXZN, UA46D5500RRCXA, UA46D5500RRSMN, and UA40D5500RRSXA are part of Samsung's renowned D5500 series, well-regarded for delivering remarkable performance and stylish design. These models embody a perfect blend of advanced technology, comprehensive features, and user-friendly functionality, ensuring an enhanced viewing experience.

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