Issues | Solutions and Explanations | |
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| Your settings are lost after 30 | • If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. If you | |
minutes or every time the TV is | want to change the settings from Store Demo mode to Home Use, press the SOURCE button to | |
| turned off. | select TV mode, and go to MENU →Support →Use Mode. | |
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| • Check the cable connections and reconnect them. | |
| You have intermittent loss of | • Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are | |
| audio or video. | flexible enough for long term use. If mounting the TV to the wall, we recommend using cables with 90 | |
| degree connectors. | |
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| You see small particles when |
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you look closely at the edge of | • This is part of the product’s design and is not a defect. | |
| the frame of the TV. |
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| You turned the TV off 45 | • It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade firmware downloaded | |
| minutes ago, and it turned on | ||
| whilst your watching TV. | ||
again. | ||
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| There are recurrent picture/ | • Check and change the signal/source. | |
| sound issues. | ||
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| A reaction may occur between |
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| the rubber cushion pads on the | • To prevent this, use felt pads on any surface of the TV that comes in direct contact with furniture. | |
base stand and the top finish of | ||
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| some furniture. |
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✎✎ This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
✎✎ You can keep your TV as optimum condition upgrading the latest firmware on web site (www.samsung.com → Support) by USB.
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