The TV settings are lost after 5 minutes.

The TV is in the Retail Mode. Change the Usage Mode to Home Mode. ( > Settings > System > Expert Settings > Usage Mode > Home Mode).

Intermittent Wi-Fi

Make sure the TV has a network connection ( > Settings > Network > Network Status).

Make sure the Wifi password is entered correctly.

Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.

Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the Modem/Router.

(The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

 

 

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Multi story

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless router

Wireless repeater

Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

Video App problems (Youtube etc)

Change the DNS to 8.8.8.8. Select > Settings > Network > Network Status > IP Settings > DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.

Reset by selecting > Settings > Support > Self Diagnosis > Reset Smart Hub.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

Diagnose your TV

Adjust the TV settings for you

Perform a factory reset on your TV

Install recommended firmware updates

How does Remote Support work?

You can easily have a Samsung Tech service your TV remotely:

1.Call the Samsung Contact Centre and ask for remote support.

2.Open the menu on your TV and go to the Support section.

3.Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.

4.The agent will then access your TV.

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Samsung UA40K5300BKXSK manual What is Remote Support?, How does Remote Support work?, TV settings are lost after 5 minutes

UA40K5300BKXSK, UA40K5300AKXSK specifications

The Samsung UA40K5300AKXSK and UA40K5300BKXSK are two sleek, sophisticated models from Samsung’s K5300 series, designed to elevate the television viewing experience. These 40-inch Full HD televisions are tailored for those who seek immersive entertainment without compromising on aesthetics or technology.

One of the standout features of these models is their Full HD resolution, delivering crystal-clear picture quality at 1920 x 1080 pixels. Viewers can expect vibrant colors and sharp details, enhancing everything from action-packed films to everyday viewing. The Ultra Clean View technology improves the quality of the content, reducing noise and distortions for an even cleaner image. This feature is particularly beneficial for low-resolution content, transforming it into a better viewing experience.

The Samsung K5300 series also embraces smart technology, offering a range of smart features that bring your favorite content to your fingertips. With built-in Wi-Fi, users can easily connect to streaming services like Netflix, YouTube, and Amazon Prime, among others. The Tizen operating system provides a user-friendly interface, allowing seamless navigation through apps and settings.

Additionally, both models come equipped with Samsung's Smart View, which allows users to connect their smartphone or tablet to the TV effortlessly. This feature permits screen mirroring, making it easy to share photos, videos, or presentations on a larger screen. The Samsung UA40K5300AKXSK and UA40K5300BKXSK also support HDR (High Dynamic Range), which enhances the contrast between the brightest whites and darkest blacks, allowing for a more dynamic and lifelike viewing experience.

Audio quality does not take a back seat, as these models feature Dolby Digital Plus technology, producing rich sound that complements the stunning visuals. The sound output is enhanced with a built-in speaker system, creating an immersive atmosphere that pulls viewers into their favorite movies or shows.

In terms of design, both models boast a modern, minimalist aesthetic that seamlessly blends into any home décor. With slim bezels, they offer a more immersive viewing surface. The stand design is elegant and sturdy, allowing for stable placement on furniture.

In conclusion, the Samsung UA40K5300AKXSK and UA40K5300BKXSK stand out with their Full HD resolution, smart technology capabilities, rich audio output, and sleek design. They cater to modern entertainment needs while ensuring a visually stunning and engaging experience for all viewers.