Samsung UA32H4303ARXEG, UA32H4303ARXMM, UA32H4303ARXMZ, UA32H4303ARXUM, UA40H4203ARXEG, UA40H4203ARXSK, UA40H4203ARXUM, UA40H4203ARXZN, UA40H5303ARXUM, UA40H6203ARXUM, UA46H5303ARXEG, UA46H5303ARXUM, UA46H5303ARXZN, UA46H6203ARXSJ, UA46H6203ARXUM, UA46H6203ARXZN, UA48H4203ARXEG, UA48H4203ARXUM, UA48H4203ARXZN, UA55H6203ARXUM, UA55H6203ARXZN, UA58H5203ARXUM, UA58H5203ARXZN Troubleshooting, Notes and Precautions

Troubleshooting

Getting Support

114Support through Remote Management

115Finding the Information You Need for Service

There is a problem with the screen

116 Testing the Picture

I can't hear the sound clearly

119 Testing the Sound

There is a problem with the broadcast.

The computer won't connect.

I can't connect to the Internet.

I am having trouble launching/using apps.

My file won't play.

I want to reset the TV.

Other Issues

Notes and Precautions

Read Before Using SAMSUNG APPS

Web Browser Restrictions

Photo, Video, and Music File Limitations

127Storage Device File Transfers

128Supported External Subtitles

128Supported Internal Subtitles

129Supported Image Formats and Resolutions

129Supported Music Formats and Codecs

130Supported Video Codecs

Read After Installing the TV

132 Picture Sizes and Input Signals

132Installing an Anti-Theft Kensington Lock

133Read Before Setting Up a Wireless Internet Connection

Read Before Connecting a Computer (Supported

Resolutions)

134 LED 4 series

136 LED 5, 6 series

138 Supported Resolutions for Video Signals

Licence

Glossary

Contents

Page Connecting Antenna and External devices Using Remote and Peripheral Devices Internet Connection Smart Features TV Viewing Picture and Sound Settings General Troubleshooting Notes and Precautions Aerial Connection Video Device Connection HDMI Connection Component Connection External Input Connection TV Audio through the External Speakers Digital Audio (Optical) Connection Audio Output Connection Connecting to a Computer Connecting via HDMI Port Connecting with the HDMI (DVI) Port Connecting via Home Network (DLNA) Connecting with a Mobile Device Mobile Device Screen on TV (Screen Mirroring) Connecting via a mobile device Not searching for the TV on mobile devices Allow/Reject the connection via mobile devices Connecting Mobile Devices without a Wireless Router (Wi-FiDirect) Name of TV on Network Input Signal Selection Displaying the Remote Control on the Screen Controlling External Devices with the TV Remote (Universal Remote Setup) Setting Up the Universal Remote Control Controlling External Devices with the TV Remote External Device Registration Using the TV Remote Universal Remote Features Controlling the TV with a Keyboard Connecting a Keyboard Connecting a USB Keyboard Using the Keyboard Changing Keyboards Try Now Input Languages, Keyboard Type, and Switch Language Key Try Now Controlling the TV with a Mouse Connecting a Mouse Connecting a USB Mouse Using the Mouse Changing Mice Try Now Changing Mouse Buttons and Pointer Speed Try Now Entering Text Using QWERTY Using Additional Functions Establishing a Wired Internet Connection Connecting a LAN Cable Connecting to a Wired Internet Network Automatically Connecting to a Wired Internet Network Manually Stop Establishing a Wireless Internet Connection Connecting to a Wireless Internet Network Automatically Connecting to a Wireless Internet Network Manually Page Connecting to a Wireless Internet Network with WPS Troubleshooting Internet Connectivity Issues Troubleshooting Wired Internet Connectivity Issues No network cable found Try Now Try Now IP auto setting failed Try Now Unable to connect to the network Try Now Connected to a local network, but not to the Internet Try Now Network setup is complete, but unable to connect to the Internet Try Now Troubleshooting Wireless Internet Connectivity Issues Wireless network connection failed, Try Now Try Now Unable to connect to a wireless router Try Now Try Now Page Mobile Network Supported Telecom and Model Name Checking the Internet Connection Status Smart Hub Testing Smart Hub connections Opening the Home Screen Setting your favourite item Deleting browsing history Moving to the Panel Screen Using the Smart Hub Tutorial Resetting Smart Hub Using Smart Hub with Samsung Account Creating a Samsung Account Creating a Samsung Account using Sign Up Samsung Account Menu Creating a Samsung Account using a Facebook Account Signing into Samsung Account Logging into and Saving a Samsung Account Easily Logging Into Your Samsung Account Saved on the TV Linking My Samsung and App Accounts Linking an App Account Disconnecting a Linked Account Changing and Adding Information to Samsung Account Deleting All Samsung Accounts from the TV Using SAMSUNG APPS Panel Using Pop-UpMenu Functions Installing an App Quick Installation Installing an App from the Detailed App Information Screen Launching an App Default Apps e-Manual Using Web Browser Browsing Methods Command and Status Bar at a Glance Browsing Preferences ●Private browsing on / Private browsing off Private Browsing ●PIP Settings Position ●Set Search Engine Rearranging Apps on the SAMSUNG APPS Screen Removing an App from the TV Removing an App Removing Multiple Apps Rating/Reviewing an App Updating an App Setting Auto App Update SAMSUNG APPS Features Setting Push Notification Using an App while Watching TV Playing Photos, Videos, and Music (MULTIMEDIA) Playing Media Contents from a USB Device Safely Removing a USB Device Playing Multimedia Content Saved in a Computer/Mobile Device Allowing Connection with a Computer/Mobile Device When Connected through Home Network (DLNA) When Connected through Samsung Link Buttons and Functions Available while Viewing Photos Buttons and Functions Available while Watching Video Page Buttons and Functions Available while Playing Music Functions on the Media Content List Screen Setting Up a Schedule Viewing Setting Up Schedule Viewing Channel Schedule Viewing Managing the Schedule Viewing List Deleting Schedule Viewing Sessions Editing Schedule Viewing Sessions Using the Channel List Registering, Removing, and Editing Channels Registering and Removing Channels Removing Registered Channels Editing Registered Channels Enabling/Disabling Password Protection on Channels Changing Numbers Locking/ Unlocking Channels Creating a Personal Favourites List Registering a Channel as Favourites Registering the Current Channel as a Favourites Registering Multiple Channels as Favourites Viewing Favourites List Channels Only Editing a Favourites List Edit Favourites Features Removing Registered Channels from a Favourites List Rearranging a Favourites List Renaming a Favourites List Copying a Favourites List to a Different Favourites List Adding Realism to Sports Enabling Soccer Mode TV-ViewingSupport Features Scanning for Available Channels Using the Channel Settings Area Manual Tuning Fine-Tuningthe Screen Changing the Picture Mode and Adjusting the Picture Quality Choosing the Right Picture Mode for the Viewing Environment Adjusting the Picture Quality for Each Picture Mode Applying the Current Picture Settings to Other Input Sources Fine-TuningEach Picture Mode (Advanced Settings) ●● White Balance Try Now 2 Point 10 Point Level R-Offset Adjusting the Picture for Easier Viewing (Picture Options) ●● Film Mode Try Now ●● Auto Motion Plus Blur Reduction Judder Reduction ●● Analogue Clean View Picture Support Functions Changing the Picture Size and Position Choosing the Right Screen Size Adjusting the Screen Position Listening to Audio Only with the Screen Turned Off (Picture Off) Resetting the Picture Mode Settings Changing the Sound Mode and Using Sound Effects Choosing the Right Sound Mode for the Environment Using Sound Effects Sound Support Functions Selecting Speakers Try Now Designating the TV's Installation Type Enabling the Sound (Additional Settings) Resetting All Sound Settings Setting the Time and Using the Timer Setting the Current Time Time Offset Using the Timers Using the Sleep Timer Turning On the TV using On Timer Turning Off the TV Using Off Timer Using the Screen Burn Protection and Energy Saving Features Preventing Screen Burn Using Energy Saving Features Using the e-Manual Launching the e-Manual If a description doesn't fit on a single screen Additional e-ManualFeatures Loading Pages using Keywords Updating the e-Manualto the Latest Version Updating the Software Updating Software over the Internet Updating Software using a USB connection Enabling Automatic Software Updates Protecting the TV from Hacking and malicious code Checking the TV and Connected Storage Media If malicious code is detected Automatically Scanning when the TV is Powered On Automatically Adding malicious code to the Blocked List Using Other Functions Enabling the High Contrast Adjusting the Menu Transparency Expanding the Smart Hub's Focus Area Changing the Menu Language Checking Notifications Setting Up a Password Enabling Game Mode Enjoying Rich Colours and Superior Picture Quality (BD Wise) Locking/Unlocking the Panel Keys Showing/Hiding the Samsung Logo while Booting Registering the TV as a DivX-CertifiedDevice (Watching Paid DivX Movies) Restoring the TV to the Factory Settings Turning the TV into a Display Model (for retail stores) Teletext Feature Page Getting Support Support through Remote Management What Does Remote Service Do How Does it Work Finding the Information You Need for Service There is a problem with the screen Testing the Picture Contrast Brightness Sharpness, Colour, and Tint (G/R) settings Page I can't hear the sound clearly Testing the Sound There is a problem with the broadcast The computer won't connect I can't connect to the Internet I am having trouble launching/using apps My file won't play I want to reset the TV Other Issues Page Read Before Using SAMSUNG APPS Web Browser Restrictions Page Photo, Video, and Music File Limitations Storage Device File Transfers Supported External Subtitles Supported Internal Subtitles Supported Image Formats and Resolutions Supported Music Formats and Codecs Supported Video Codecs Other Restrictions Video Decoders Audio Decoders Read After Installing the TV Picture Sizes and Input Signals Installing an Anti-TheftKensington Lock Read Before Setting Up a Wireless Internet Connection Wireless Internet Precautions Wireless Security Protocols Read Before Connecting a Computer (Supported Resolutions) LED 4 series IBM MAC VESA DMT LED 5, 6 series Page Supported Resolutions for Video Signals CEA-861 Licence Page Glossary ●● DVI (Digital Visual Interface) ●● HDMI (High Definition Multimedia Interface) ●● Dynamic versus Static IP Addresses ●● Ethernet ●● Component Connection