There Is a Problem with the Picture

Testing the picture

MENU Support Self Diagnosis Picture Test Try Now

Before you review the list of problems and solutions below, use Picture Test to determine if the problem is caused by the TV. The Picture Test displays a high definition picture you can examine for

flaws or faults.

The problem

Try this!

	If your Samsung Television is flickering or dimming sporadically, you may need to
Flickering and	disable some of the energy efficiency features. Disable Energy Saving (MENU
Dimming	System	Eco Solution		Energy Saving) or Eco Sensor (MENU				System	Eco
	Solution	Eco Sensor).

	If the colour on your Samsung television screen is not correct or the black and
	white colours are off, run Picture Test (MENU					Support	Self Diagnosis
	Picture Test).
	If the test results indicate that the problem is not caused by the TV, do the
Component	following:
Connections/Screen	●● Confirm that the TV's video input connectors are connected to the correct
Colour	external device video output connectors.
	external device video output connectors.
	●● Check the other connections as well. If the TV is connected to an external
	device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged
	into their proper connectors.

	If the colours on your Samsung TV are correct but just a little too dark or bright,
Screen Brightness	try adjusting the following settings first.
Screen Brightness	●● Go to the Picture menu and adjust the Backlight, Contrast, Brightness,

	Sharpness, Colour, and Tint (G/R) settings.

Ghosting, Blurring, or	If you notice ghosting or blurring on the screen, use the Auto Motion Plus
Ghosting, Blurring, or	function(MENU		Picture	Picture Options		Auto Motion Plus) to resolve the
Juddering	function(MENU		Picture	Picture Options		Auto Motion Plus) to resolve the
Juddering	issue.
	issue.

	If your Samsung TV appears to turn off by itself, try disabling some of the TV's
	energy efficiency functions. See if Sleep Timer (MENU						System	Time	Sleep
Unwanted Powering	Timer) has been enabled. The Sleep Timer automatically turns the TV off after a
Unwanted Powering	specified period of time. If the Sleep Timer has not been enabled, see if No Signal
Off
Off	Power Off (MENU		System		Eco Solution	No Signal Power Off) or Auto
	Power Off (MENU		System		Eco Solution	No Signal Power Off) or Auto
	Power Off (MENU		System		Eco Solution	Auto Power Off) has been enabled
	and disable them.

	When the TV is turned on, the remote control receiver flashes 5 times before the
	screen turns on.
	If you are having problems powering on your Samsung television, there are a
Problems Powering On	number of things to check before calling the service department. Confirm that the
Problems Powering On	TV's power cord is connected correctly at both ends and that the remote control

	is operating normally. Make sure that the aerial cable or cable TV cable is firmly
	connected. If you have a cable/satellite box confirm that it is plugged in and turned
	on.

Unable to find a	If your TV is not connected to a cable box or satellite box, run Setup (MENU
Channel	System	Setup) or Auto Tuning (Broadcasting Auto Tuning).

UA50J5500ARXUM, UA48J6200ARXUM, UA55J6300ARXUM, UA60J6200ARXUM, UA55J6200ARXUM specifications

Samsung has always been at the forefront of innovation in the television industry, and its series of LED TVs, including models like the UA55J6300ARXSK, UA40J5500ARXUM, UA48J6300ARXSK, UA48J6300ARXUM, and UA43J5500ARXUM, are a testament to this legacy. Each of these models is designed to deliver stunning visuals, exceptional sound quality, and smart functionalities that enhance the overall viewing experience.

Starting with the UA55J6300ARXSK, this 55-inch Full HD TV utilizes Samsung’s proprietary technology for vibrant colors and deep contrasts. The Wide Color Enhancer feature ensures that users enjoy a broader color palette, enriching every image. Additionally, this model is equipped with Micro Dimming technology, which improves picture quality by adjusting the brightness in different zones of the screen.

Moving to the UA40J5500ARXUM, the 40-inch screen size makes it an ideal choice for smaller living spaces while still providing an immersive viewing experience. This model includes Smart Hub, allowing users easy access to a variety of apps and content, along with the convenience of screen mirroring from other devices. Its Full HD resolution ensures clarity and detail in every scene.

The UA48J6300ARXSK and UA48J6300ARXUM models, featuring 48 inches of screen, share many characteristics with the 55-inch variant. Both models incorporate Smart TV functionalities that enable users to stream content, browse the internet, and utilize social media directly from their screens. The Quad Core processor ensures smooth multitasking and fast navigation through apps, enhancing overall performance.

Completing this lineup, the UA43J5500ARXUM offers a balanced blend of size and features. The 43-inch screen size fits comfortably in most rooms, and like the other models, it supports Full HD resolution. This model also boasts built-in Wi-Fi, allowing users to connect to the internet seamlessly.

Together, these Samsung models exemplify the brand’s commitment to quality with top-end features, including Smart TV technology, advanced picture enhancements, and user-friendly interfaces, ensuring that consumers can enjoy a state-of-the-art viewing experience in any setting. Whether for cinematic adventures or casual streaming, these televisions cater to a variety of viewing needs while delivering reliability and style.

Samsung UA55J6300ARXSK, UA40J5500ARXSK There Is a Problem with the Picture, Testing the picture

Models: UA50J5500ARXUM UA48J6200ARXUM UA55J6300ARXUM UA60J6200ARXUM UA55J6200ARXUM UA40J5500ARXSK UA40J6300ARXUM UA43J5500ARXUM UA48J6300ARXUM UA48J6300ARXSK UA40J5500ARXUM UA55J6300ARXSK